Marvin and Yass were wonderful got me in and out fast with a the car I wanted

Marvin Montenegro He was very nice and helpful t brought the whole process of buying our car would use this location again great customer service e thanks Lynda

Luis was great and helped us get the car we wanted despite having to deal with a lot of confusion over it being sold but then not sold. It was a whole thing. Anyway he was great.

Kiley the service advisor is phenomenal and very flexible with people. She is really makes bringing your car to the dealership very stress free. Luka on the sales team is the only guy I will deal with as well. Not pushy at all and listens to you, very few times have I had good conversation about the possibility of buying a car. He showed me everything on the lot and although nothing peaked my interest he listened and understood that nothing was really the nice fit, so he took my information down and agreed if something fits that profile he will shoot me a call. That’s a salesman who cares.

Scott Cannariato in Sales was amazing! What a quick process and had all the answers to all of our questions. Made this stressful process as smooth as possible! Thanks again Scott!

Customer service in the service department is abysmal

Very helpful!!!

I LOVE my new RAV4! Jehan helped me pick the right vehicle and she was wonderful. Everyone who helped me that day was so nice and patient and did not make me feel pressured into buying anything I didn’t feel like I needed. I got a great trade in rate for my old car, way more than I was expecting, so I was even able to get a nicer car than I had anticipated. Thank you AutoNation for making buying a new car a fun experience with no stress!

Tarek Alam gave us excellent service while looking for a Rav4.

Very professional

I sold my car outright (not a trade in) here recently. I worked with Amy and she is so kind, considerate, courteous and professional. She explained the steps for the appraisal and buying process. All steps were clear, easy, no hidden fees, no surprises whatsoever. Her manager Ed is also a very nice guy. One of the best parts is that this dealership was able to give me my positive equity check the same day, which I deposited a few hours later that day. This is an important detail that you shouldn't overlook. Some places may say they will buy your car but if you have positive equity then they say they won't be able to give you the positive equity check until AFTER the lien against your title has been lifted. This could be between 3-10 business days. This may actually be a stall tactic for smaller dealerships to buy some time so they can pull together the necessary funds to pay you.

I had a wonderful experience thanks to Jesus. He was patient answered all my questions and stayed with me through the whole process beginning to end.

2017 Rav4 Limited I was seriously past due on maintenance plus sitting on a recall regarding the battery tie down, when the service department offered a free oil change & tire rotation. I made the appointment anticipating the service writer would be trying to sell me hundreds of dollars of precautionary maintenance items. I arrived on time and was first greeted by the annoying salesman wanting to buy my car. At least he was not pushy this time! My service writer was friendly & quick and ushered me and my dog to the comfortable waiting room. I got a text message the car was ready in less than an hour and received a complete report of all of the key safety inspections with no attempt to sell me anything. Car arrived quickly and I left feeling very good about the experience. I have to admit, after this experience, I will be more inclined to take it to this dealer for service, rather than my local mechanic.

Quiero resaltar en el día de hoy la excelente atención muy profesional que nos dio Claudia para la compra de nuestro carro,es muy importante que cuenten con personas como ella que te conducen a sentirte confiado para tú compra y salir muy satisfecho.Les daría 10⭐,se los recomiendo 100%

Fui en busca de un auto y me llevé una super experiencia. Una atención genial por parte de la chica Claudia, con información bien detallada y mucha amabilidad. Sería estupendo que en todos los lugares fueran tan profesionales como ella. 5 estrellas les brindo sin dudas

I met with eyad and he was very helpful and helped me to find a great deal for a car with my budget He answered all of my questions And all of my information that i needed to know about financing and cars I would recommend autonation for car service or buying cars

Joe Z is a great sales associate to work with. He’s thoughtful, personable, and has consistently provided useful insight about what I was looking for in a vehicle. Easy to talk with and a pleasant car-buying experience. Great communication. I view AutoNation Toyota Pinellas Park positively, based on my interactions with Joe.

I was looking for a new car and unfortunately didn’t turn up with one but the guy Abdel helped me a lot and I really did appreciate his hard work on trying to help me.

Tube una buena experiencia en este dealer,sobre todo por que me atendió la vendedora Claudia.Ella fue muy amable conmigo y mi esposo,nos enseño el auto exacto que estabamos buscando para mi familia ya que ha crecido ahora.Muchas gracias Claudia, fue muy lindo conocerla y que nos ayudara con tanta paciencia y dedicación,hizo un excelente trabajo.5 estrellas y 100% recomendado.Exitos

Zack was amazing! He was very sweet and helpful. He sold me the exact car I was looking for, and I’m very satisfied with my visit. I will definitely be referring others to go see him.

I AutoNation Toyota I had an awesome experience Rocky you’re the best. Thanks 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Friendly associate. Well informed employees

Michael B got me just what I wanted and he took the time with me when my rav4 limited hybrid came in to go over everything with me. He even did a follow up checking in to see how I doing and if I had any questions. My fourth vehicle with autonation and never a worry about service. Totally satisfied!

Sales team knowledgable and helpful smooth transition from my trade in to new vehicle.

I recently went shopping for a new Toyota. When I first entered I was greeted by Eyad. He was very patient with me and was able to answer all my questions. He went above and beyond to make sure I was happy and comfortable with the car I was buying. If you are ever looking for a car whether it?s used or new I recommend going to Eyad. He will make sure you are not disappointed.

Zack did a fantastic job, very professional. Best sales person I?ve met so far.

Me atendió José Trujillo el me llamo ayer para ofrecerme unos carros que tienen disponible aunque en este momento no pueda comprarlos José me atendió demasiado bien , fue muy amable me explico todo lo que el carro traía y me encantó la experiencia que tuve , y lo mejor de todo es que habla en español y sabe cómo explicarte

Great value, awesome service. Hassan took good care of us , not just sold us a car he actually educated us about the product and the value of buying a Toyota . Definitely coming back and bringing my family to buy from you . Thank you Hassan for your great service!!. Keep up the good work . If you need a car go see hassan

Absolutely amazing! They helped me get into a more reliable vehicle and genuinely cared! Big shout out to Scott C. He Never stopped trying to help and he still does!

Marvin Montenegro excelente experiencia con marvin, trato muy atento, cortes y cercano, lo recomiendo 100%

Bought my car from Zack; he was very professional and I was in and out matter of no time.

Highly recommend! Luis is very knowledgeable, and answered all my questions will recommend to anyone looking to buy a car! Thank you!

Had a great experience purchasing a new Toyota at AutoNation Toyota Pinellas Park. Ask for Israel Villarreal in sales. He will make it worthwhile.

Great experience for car buying. If in Tampa area this is the best place to be hassan made the process easy. Very helpful and recommended.

Abdel Booz was my associate for buying my new Audi S4. He was bomb. Knocked out all the paperwork super quickly. He is very personable and friendly. Had me hooked on buying the car as soon as I saw it.

The Service Department is very competent and takes the time necessary for whatever the issue I was having with my Tacoma. Thanks also for the military discount!

Looking forward to purchasing a car with Keegan! He is so helpful and patient.

Very satisfied and very helpful stuff, Luka always gives the best choices .

Luis helped my girlfriend and I find the right car for our needs. He was a great help in our search. I would definitely recommend him to anyone. Thanks Luis!

Jesse eubanks was the best salesman I’ve ever had thank you for such a great experience

Great Experience. I talked with Jose Trujillo and He is an amazing employee. He explained everything in detail , he was kind and patient with all the question I had. I'm just thinking in buying the car , however, when I'm ready to do it I want to talk with Jose because his service was outstanding.

I have a service great experience each time I go to AutoNation Toyota for maintenance. Employees are very transparent and get me in and out as quick as possible. Wish I purchased my vehicle from this dealership. I had a very bad experience at the dealership I bought my truck from.

Estuve recientemente en este sitio porque pienso comprar mi carro ahi y salí muy satisfecha con la atención que me dio la chica Claudia, su profesionalismo,buen servicio y su atención tan amable, hicieron que regrese muy pronto a comprar el carro que deseo,Graciasss AutoNation Toyota por contar con en excelente servicio profesional.

Excelente servicio, fui con mi hermana a seleccionar un auto para su esposo y Claudia nos ayudó muchísimo, es muy amable y atenta, finalmente no compramos el carro porque no teníamos suficiente tiempo ese día, pero sin duda cuando regresemos a comprarlo pediremos que Claudia nos atienda, recomendada 100%.

I went in to check out a car and Luis was very helpful. Very polite , talkative and knew his way around. Definitely recommend him

Thank you so much JOE for helping me make a good decision choosing My new RAV4 XLE. It is so amazing. To the branch manager kindly extend my regards to Him. I appreciate the customer service!!! Kudos to Joe and everyone. 🙌🏻😀

I went and checked out a car today and I was helped by luis. He was very, polite and professional. I’d recommend him.

Always prompt and helping to make sure everything is taking care of. They stick to their appt times and do a great job at making the process easy.

Excellent service in a timely manner.

Great experience, great price. Will recommend and definitely come back again. Honest dealer ship.

This time was in and out the service was awesome my advisor was on top of her game. Other than that all around happy.

Had the oil changed with no issues. Took a little longer than expected, had noon appointment and it took 1.5 hours

They don't make you feel like a Dollar sign. You are treated like a friend. They take care of what needs fixed. Thanks to staff , of Autonation Toyota.

I’m so happy to purchase a new car from AutoNation Toyota Eyad was great and professional we recommend everyone to go there and ask about Eyad

Great customer service from Kelly...

I have been going to AutoNation Toyota for over a decade. Animals decided to damage my engine wires. My service advisor, Gary P. fit me in and always goes above and beyond. The service was performed pretty fast. I am very satisfied with AutoNation!

Bought 2020 chevy blazer from used department. Salesman courteous but dont think he was knowledgable of vehicle. Wasnt impressed by finance department. I would give them a 1. Car supposedly had 150 pt inspection yet once we got it home found several concerns such as worn blades, cabin filter looked like had mouse nest, engine air filter was shot, front brake rotors will need to be turned. They "cleaned" it before delivery. Look like they used dirty mop water. Give service and detail department -5 rating. 5+ hours for transaction. Also look for them to add between 900 to 1500 on for "fees

As is usual, went in just to look and ended up with a new car 😂 we have been wanting a hybrid in our budget and saw they had a new Corolla hybrid actually in stock. Not many others around so we wanted to go check it out. The salesman was super helpful and not pushy at all. Go see John! Of course they still have to do the whole song and dance of trying to upsell you ten different maintenance packages no one ever needs, so be prepared to look closely at the numbers. Their dealer fees and all of that are pretty standard but they do try to upsell you on mats and tint and other things that cost over $1000. If those are not for you make sure to be firm and say no. And always do your research and know how to negotiate. Even if there aren’t a lot of cars out there, they are willing to negotiate. They really did get us a great price and even offered a lease which was what we wanted. I’ve never had any luck with car dealers on this side of the bay, but overall very pleased with this purchase and trade in!

traded in my 2018 Tundra made a simple request to have them remove my amplifier and return it to me. It was removed and i never saw it again.

Great people very friendly and helpful and knowledgeable on the cars and services.

Scott was very helpful and provided me with everything I needed . I very much appreciate everything he has done for me and acquiring my car . Would definitely recommend him to anyone.

Marvin Montenegro was extremely helpful, patient, and informative. He thoroughly answered all our questions. My friend Marcy bought a RAV4 today with Marvin s outstanding help! He should be cloned!

Auto Nation Toyota provides excellent customer service during the sales process all the way to your service requests. I have been very pleased with their courteous staff. I recommend this dealership.

What a great buying experience. No additional mark up of forced options. Such a smooth buying experience. I drove 2 hours and 15 minutes to get to them and would do it again to purchase my next vehicle. Mo the salesman was awesome and so knowledgeable.

I took my Toyota RAV4 for service. I made an 9:00am appointment and I was out of there by 10:30 AutoNation Toyota Pinellas Park did all four tires, wheel alignment, oil change, topped off any fluids, check the brakes & belt. Just like Kylie told me. I was very much pleased with the Service & Courtesy with Professionalism Kylie displayed that I received. Her smile is genuine. I always go back to Toyota because they specialize in my car. This is my second from this dealership. The staff take pride in customer service here. 🤗 Thank you

Our 1st visit to AutoNation, WOW! Never have been to a Service Department like this! EVERYONE treated us like we were the only customers, we were not! I was very concerned why I had a Call for Service message on my new Highlander while driving 1550 miles from Maine to Florida. Service Rep. Hope assured me that this was most likely just a 6th month Courtesy Service Check! Why can't Toyota have that as a message? I was unnecessarily concerned for 1000 miles (I figured it might be for an oil change since we also hit 5 & 6,0000 miles on our trip). AutoNation Staff and Service were wonderful! We will be back again even if it's only for an oil change before we head North. Than you to EVERYONE and especially HOPE! Thank you AutoNation!

I wish I could give more stars. I drove over 2 hours to make my purchase and will gladly do it again. Toyota is a great brand and the only way to make it better is to buy from this dealer!!!

Made me feel at home. All employees that had contact with was polite and professional.

Great customer service whether going in for maintenance or for purchase of a new vehicle.

They are the best time!!!!!

I have leased a RAV 4 here now for 6 years (went into another after the lease was up after 3 months-I decided that I wanted to take the payoff the RAV once my second lease was over and went into the dealership on Sunday, 1/22. Jessica was very pleasant, however, the team that prepared the paperwork and me signing a document as if Autonation was purchasing it from me. I had someone with me because I was prepared for what I may encounter. I had my credit card out and was very clear on my decision. Was I realized my paperwork was totally incorrect-I asked that it be shredded because it was there error-I will give them the benefit of the doubt and say this was done in error-but my friend with me said I was very clear on my intention to make the payoff and drive off the lot with the title. The worst part-was dealing with Kirk in the finance department-whom I was told would take my payment-things started off with him making pleasant conversation until it came time to discuss where I was going to for service-in which I said-I own this vehicle now-don't live in Pinellas Park and frankly didn't think it was any of his business-that is what set him off-then we came to extended warranty-I had already prepared him for the fact that I had family in the car business for at least 3 decades-I knew the business. I just wanted to make my payment, obtain my title, sign the papers necessary and leave. He became very angry-my friend came and went out of the room-but came back to witness Kirk's aggressive behavior after I listened to him go over the options of extended warranty, eventhough I had already told him I would take care of it elsewhere. He literally threw my credit card at me-shoved his Ipad at me to sign in various areas-without looking at me or giving me any detail of what I was signing-I knew well enough to read and sign-when I was finished he walked out. I will NEVER do business with Toyota Autonation again. Obviously they only put positive reviews on here which doesn't surprise me at all.

Pleasant experience. No hassle replacement

My salesman, Terek, was not the ?usual? salesperson. He was professional and patient Vs pushy and aggressive. I then come to realize the finance department and even the general manager Yanni work well as a team in making sure I was taken care of. Everyone was extremely kind towards me. I love my Toyota C HR Limited and I especially loved the certified used car package I received. I?m a senior on a tight budget and they worked with me to find the perfect vehicle then helped with the financing. I?m happy with my purchase. The long drive to purchase a vehicle from Auto Nation Pinellas Park was worth the time and purchase. My son has bought two vehicles from Auto Nation and he?s happy also.

I was nervous because as a widow it was the first time I purchased a new car by myself. The salesman, Israel and the Sales Manager, Jim were kind, professional and knowledgeable making the experience easier than I anticipated.

Great experience start to finish. Very satisfied with the customer service we received from everyone and especially from Jesus the Salesperson.

Very happy with my service, everything was completed as I requested.. Christie was very helpful and kept me informed on the progress of my service - Very happy I started to do business with Autonation Toyota Pinellas Park!

I bought my first new car from them and I have to say I was amazed. Mo was awesome the price was right they did not try to charge the additional dealer greed. The only way to make Toyota better is to buy from this dealer. Truly a great dealership. Thank you

Staff members are efficient and thorough. Advisor Holly is great. Providing good follow through and anxious to help. Have been exclusively getting service there since 2015.

Lori Dezem provided excellent service first thing on a Saturday morning. She was friendly, knowledgeable, and personable. Made for an excellent experience.

Me encanto el servicio y el trato al cliente fue muy bueno y el tiempo de espera fue poco de verdad son muy eficientes

5 star review mainly due to our Salesman John Cronin. He was very informative and answered every question we had about the vehicle and facilities. He stayed with us for the entire purchase process and never felt pushy. Highly recommend asking for Mr. Cronin when looking for a car at this dealership. We had a better experience than we’ve had at other places. Thanks again John!

See Lori. She’s awesome. Quick service.

I was blown away how amazing the sales person Mike and the financial man went out of their way to make my deal happen . I was very impressed. Thanks guys for your help

We purchased a used vehicle and thought that we had piece of mind with their 250 mile satisfaction or your money back "guarantee". After our purchase we brought this vehicle to our mechanic, who found a few issues that should have been found during AutoNation's inspection. We communicated this to our salesperson who forwarded the information to the sales and service managers. We have never been contacted and we are now past their threshold for their mileage for the 250 money back guarantee as we live 50 miles away from this location. It seems they just played the waiting game, knowing that we would hit the mileage and day limit and not be eligible for this "guarantee". Disappointed in the illusion of customer service from this Used Car dealership. No calls or any sort of contact about the issues that we wished to have resolved, just emails asking for feedback in a Google Review.

Had a great visit to AutoNation today. Got my oil changed and made it on time to work!

Went in search of a used SUV or Jeep and found one on the web. Stopped by on impulse and a very professional young salesman by the name of Starr Landers helped me and answered all my questions. Took the car to an independent mechanic for an evaluation and it passed with flying colors. Took me all of 90 minutes on the lot.

No problem at all getting an appointment, all my questions were answered, and service was great. Everyone was courteous and helpful. If anything, you can cut back on the number of emails, cell calls, and brochures sent out.

Service man Howard was very good and has a great sense of humor. Good experience thank you Howard and Autonation Toyota.

AutoNation Toyota called and informed I had pending paid maintenance services so I scheduled maintenance appt that day and came in/out very efficiently and work was completed.

This is a good dealership. Thank you Howard for your professionalism. I am going nowhere else but here.Good job by all I encountered.

Mo was just the best!!! so personable and understanding of what i wanted. thank you so much.

Punctual, professional, and friendly service. Howard Decker is an excellent Service Advisor!

AutoNation has always been good to us. Never a bad experience. 👍👍👍👍👍

Friendly,Fast

Sales associate Amy Bianco provided me with 'World Class" customer service in the entire process. I sold my 2007 Toyota Corolla 5 speed at a very fair price and the process took just about 90 minutes!😃😄👍👌

YERY good selection of used-cars by models colors styles and prices. Sales was fair, (1) Weak training for this senior 70 yr old who doesn't understand all the (over engineered dash board). I had to ask for a partial copy of an owners manual and schedule an appointment w/ Sales Rep and he did train me (2) Disclosure of loan terms, while in the closing office at Dealership made sense, yet a month later when I received the credit union's loan terms, NO where did the letter show my monthly payment amount !! It showed total dollars borrowed, rate, years, total interest to be paid, but NO monthly amount to be paid..... On my own I figured it out. BAD disclosure. (3) within 1 month needed some service: A) check engine lite on, B) driver's seat-belt didn't retract well... description 'it's a 10 yr old car... Cost to replace the belt AND belt tensioner is nearly $500 ! Seems odd a tension pulley can't be made, or. bad design/planned-obsalesence !! ....Since it only has 90,000 I'm hoping nothing major goes wrong. I didn't want to pay an extra $1,500 or was it $2,800 (?) for a 'full-coverage extended mfgr warranty' for 3 years..... Otherwise I'm pleased with car. Rides well, good sound system, GREAT mileage, quieter after I paid an extra $1200 for extra floor sound-proofing. .. Hope not to every buy another car. I've always owned Saturns. Last one had for 20 yrs !!....... The following answers I'd prefer to answer as 'maybe' since I don't know how well Auto Nation will service in years to come...... I'm already NOT impressed because 3 days AFTER I brought in my 'new' used car for service I got an Email from A-Nation offering to buy my used car.... Explanation, ' that's from a 3rd party..... DANG coordinate your 3rd party vendors ... Reflects upon the dealership.

Mark was very knowledgeable and informative about what my Toyota tundra needed for service

I still can't believe you guys sent a Lyft ride for me to come purchase this car. That was such a relief and I'm zipping around in this little Fiat like a real Floridian now! She's not perfect, but perfect for me. Starting a new life here has been a bit easier with your excellent attention from my first phone call to getting me in this vehicle … the next day!

I worked with John C. He was knowledgeable and helped me pick out my new Rav4 Very happy with my experience! John you rock!

Worst place ever! Do not purchase a car here. The service Dept is horrible. They have no customer service skills, and since purchasing my car back in 2020, I have had nothing but issues with my 2020 Camry. The Manager, Colin Mackiewicz @ the Pinellas Park location had the worst attitude, no customer service skills, and lacks everything you look for in a manager. I left my car with him at 8 am to be checked for the same issue I had 5 months ago, and I never received a call with an update or tell me if the car was ready. I finally called them to hear my car is ready at 4:30pm. That is very unprofessional. Again, I recommend if you're looking for a Toyota, stay away from this location.

Had a great experience with Jose at AutoNation. We were looking for a good deal on a 4Runner TRD Pro and of all the dealerships we checked, Jose was the fastest and most efficient, which made us go to this dealership. He got us in the vehicle, test driving, in no time and helped us get through the purchase process as quickly as possible. Very service orientated, honest and a great guy to work with. Thank you, again! We left very happy with our new baby! Update, Jose helped ME get my own 4Runner just 3 weeks later! He was our "inside man", keeping an eye on inventory and making sure we knew when he had what we wanted. Hassle free and a great experience! One of our friends is now going to get his new car from Jose. Thank you again!

If you want a great salesman who is totally invested in you, his customer, then ask for Scott Cannariato. He had all the anwers to my questions and if he didn't he looked them up right away. Extremely knowledgeable. Terrific personality. Best car salesman I ever met in 75 years of car buying.

I went to AutoNation for the first time and worked with Joe. As he was checking in my car he offered to get me a ride with Lyft or Uber back home while they worked on my car and to bring me back when it was ready. In addition, the employees were efficient and kind. I am so pleased that I will start having all the routine maintenance done here.

Lori in the service center was awesome! Friendly, kind and caring. I went in for an oil change and Lori told me it would be about 1 hour and 15 minutes, the time estimate was accurate. When she came back she had a few recommendations about my vehicle's services moving forward and was totally understanding about my financial situation. She was not pushy and didn't try and sell me on services. Will be back!

I showed up on a Friday evening just after work. The service drive was packed. There were at least 5 advisors and 1 extremely busy service porter. They didn’t refuse me because it was late, or because I didn’t have an appointment. Instead, my service advisor Lori called me by 9am Saturday morning to inform me of my Highlander’s completion.

Fast, courteous and straightforward service. Honest. They went over and beyond to find a part for me.

Great inventory n sell for msrp!!? Not over. Friendly fast n honest!!! Helps you with all questions!! Highly recommend Stop in and see for yourself!!

Both times that I?ve been to AutoNation Toyota Pinellas Park, they have been up front about costs and time needed to make the repairs. So there were no surprises. They also kept me updated with phone calls. I highly recommend Auto Nation Toyota Pinellas Park.

I stopped in just to see where the service department was because it was my first time there, after purchasing our 2022 highlander. My appointment was for 5PM, but while I was there they did the service several hours early and I was on the road in 45 minutes. I had a great first impression of the service department!

This place is awesome Jehan was the one that helped me out she's very knowledgeable and will get you into the best deal possible

Went to this dealership to check out a tacoma, Yassine bakka was able to assist with all my needs and made the experience nice and easy

My 2008 Prius died on me on the side of the skyway bridge. After towing it to a nearby shop I decided that the repairs just weren’t worth the cost of the car anymore. I began looking to sell it and called AutoNation Toyota because I had taken the car there a few times before and had always been treated well. On the phone I explained exactly what was wrong with the car and was honest in telling them the body was in rough shape ( rust, scratches, etc) and the car would have to be towed there because of the broken sensors. They gave me a written quote for $1000 which I though was fair, so I had the car towed over there. Once I arrived they quickly dropped the price to $500 saying that I hadn’t given them enough detail on the phone before. I had told them about all body damage, what was broken on the car and even the cost the other shop had told me the repairs would cost. They couldn’t tell me specifically what I had supposedly withheld from them. Once I had the car there though I was stuck and they knew it. They wouldn’t budge on the $500 price point even though I was looking to buy something new from them. I felt very taken advantage of and this really deterred me from buying from them. Very disappointed in this dealership which I once loved and even recommended to others in the area.

I was greeted, offered a ride and texted when the vehicle was ready. Lori provided exceptional customer service.

These guys are impossible. They somehow got my address and were bombarding me with emails. I got cca 10 of those from 5 different people within 48hrs. They would not let me unsubscribe and would not stop after multiple requests to do so. I live over a thousand miles away why would I want a car from them?! Highly not recommend.

***READ THIS*** Almost 2 years and Still no word from this crooked dealer. I ordered the car with a large deposit and they kept it as a dealer car to sell it with a markup. Terrible dealer. Toyota USA should this AutoNation dealership’s right to sell Toyota’s away or they will continue to defraud people like they did to me. I gave AutoNation Toyota a deposit of $2,500 several months ago for the 2021 Supra Launch Editon. They told me repeatedly they would sell the car to me at MSRP and would not mark it up when they took my deposit on the car. This is on their recorded call logs! Now that the car is about to be delivered, of course they start telling lies and making up stories. Not only did they keep my deposit for months they lied by marking up the car. They kept the car I had ordered and sold it to someone else. This dealer is Absolutely spineless and disgraceful with in your face greed. I was livid when I went into the dealership to say the least. The General Manager, Chafik, threatened to call 911 on me because I was livid as he lied to my face! I WILL NEVER DO BUSINESS WITH AUTONATION! Update Apr 2020: No One from this Toyota dealership reached out to even attempt to make this right. Update Oct 2020: No acknowledgement from AutoNation Toyota Update: Jan 2021: No acknowledgement from AutoNation Toyota. Proves the point: this is a horrible dealership. Update Oct 2021: No acknowledgement from this dealer. Shameful. Update Jan 2022: not even an apology for this dealer for what they did to me.

This is a great dealership! They take care of you and don't ever apply pressure to buy anything. Yassine Bakka and Nicholas Macri did an amazing job of helping me to select a beautiful used SUV for a great price. I highly recommend them to anyone looking to upgrade or purchase something for the first time! Thanks guys!

very friendly staff, clean facility.

they overbooked appointments it took two and half hours for oil change and tire rotation

2.5 hours for the 1st service for a 2022 Rav 4 with a appointment why bother with an appointment Service department no message to tell you car is ready Waiting Waiting Waiting WHY?????

Service dept. is always nice and helpful. Lori was informative, told me what would be done to the vehicle and how long I would wait.

Yassine Bakka was super professional, knowledgeable, and pleasant. He helped me find my new car and made the process super easy and smooth.

Jehan was very pleasant to work with! Definitely would recommend.

I had a Great Experience with Yassine Bakka. He was attentive to all my needs and got me into the car of my dreams. Thank you for all your help ill definitely send people your way

When you need a great guy to make bussiness ,looking Ryan Sackschewsky!! I sold him my car, he made it simple, pleasant, fast and fair, what an excellent service, he is one of the people with whom you can feel confident doing business!!!

John and Kiante helped me find my Toyota Camry. They were awesome to deal with, very knowledgeable and made this process very easy! I will be recommending family and friends to this location because of them

I had a an incredible experience here! Jehan was so helpful and respectful.

Friendly, clean, efficient

great work, done quickly, loved the shuttle

While I like that I trust autonation with taking care of my car, the staff is not friendly. 5 star service. 2 star for majority of the staff. Some of the staff were nice but quite a few were rude and only there to do their job, no friendliness or anything. Also, though I'm not complaining about this part, I was told that my service would be one price and the total came out about $15 more.

I got lucky to have a new salesman who was non aggressive. The finance guys made mistakes and my bank had to fix it. They also lost some paperwork and absolutely blew my phone up expecting me to find paperwork they lost. Unorganized for sure.

Had a great experience working with Jehan. She made what is usually a stressful process easy and made sure all of my needs were met.

Recently purchased a Tacoma from AutoNation Pinelllas Park. Excellent experience. The sales person was Janetta and I highly recommend Janetta if you're purchasing a vehicle for this location. She was professional, friendly, and accommodating. The price of the vehicle was fair without having to haggle. After purchasing the vehicle she helped with scheduling service. Another good experience. Joe, the service manager, and his team serviced the vehicle quickly. Good experience all around.

Marvin Montenegro was awesome! He knew what he was doing and the process was painless!

Jorge handed the processing of my car from beginning to end! Thank you for courteous service!

I’ve now purchased two vehicles from AutoNation within the last three weeks. My experience has been nothing but wonderful. Your sales team is superb. The product we bought was outstanding and it seems the aftercare is just as good. Thanks again AutoNation a truly top-notch team.

Dave is always there to answer service questions professionally!

I have bought two cars from AutoNation. I highly recommend!

I love the treatment of all the employees, they are super attentive and provide very good customer service, many thanks to Orlando for his service.

Arif was very helpful in getting us a car and walked us through all the details, very grateful for all his help!!

They are professional and fast on recalled

Israel our salesman was , knowledgeable, honest, thorough, available (still is ) & not pushing us to make a deal. Overall he provided us a great experience.

Excellent service, great customer interaction , solid recommendations and no pressure made for a grestvservice vidit

Excellent dealership, very friendly staff. Our salesman was great. The device was very fast.

Sold my car with Jessica. Easy and smooth process. I was in and out within a hour.

Dave did a great job with our 5k checkup for our 2022 Highlander. We were out within an hour as promised. No issues. Thank you.

Happy with my purchase. No pushy sales folks here, but it took some convincing to let them take the used vehicle I was interested out for a pre-purchase inspection. Once inspected, I ended up with a good vehicle, and they were flexible with the timeline of getting their required work done before releasing the vehicle to me

Rachel (Rocky) was professional and offered great options for my service needs. She’s a keeper!!

I brought my new Camry I’m for routine maintenance and it was done in a timely manner. Jorge did a great job.

Light came on my 2022 Corolla SE saying maintenance required. Called the service dept, received a same day appt. Oilchange and tire rotation accomplished in less than 2 hrs. no charge. Extremely happy!!!

Rachel (Rocky) ROCKED! She quoted a reasonably price for the tire replacement with the tire warranty still attached. She was knowledgeable about the products available. She was personable and professional at the same time. I would select her again on my next visit.

I came in without an appointment, right away I Had Lori take care of my service and the finished in no time. Thank you so much Lori.

Kiley was a great representative. I got my car back quick and fully repaired. Kiley kept me up to date on my car progress and I?m behind the wheel again.

Rocky is the best - full of integrity! I always schedule serve appointments with her.

Only issue was they said it was going to take less time that it really took. But fortunately I was not in a hurry.

Took my car in for an oil change. The tech stripped the tire lug nut. Returned my car to me and gave me the stripped lug nut and said they didn't have a replacement, sorry! Totally unprofessional and unacceptable!

Staff at this lock was very friendly. The location is pet friendly. I brought my pet to pick up my vehicle and the staff was very friendly and loving to my puppy.

Lori made sure I was able to get my car finished in a timely manner.

They went above and beyond to help get my truck. I would recommend them to all my friends and family. Top notch customer care. I had a leak on my rear end so I took my truck in and they found the problem. They gave me a rental car and ordered new housing. They had my truck repaired in 2 days. Best service that I have had. I live in tampa but will only take my truck to AutoNation Pinellas for my service. Had my 1st service and was very happy how quick they got me in and out. Everyone was very courteous and helpful. I live in Tampa but will drive across the Bay to get my truck serviced and maintained. That's for the great work guys!

I purchased a new car from AutoNation Toyota just after New Year's day. It was as positive an experience as one could hope for when buying a new car. My salesman Israel was very knowledgeable and obliging and was incredibly helpful. From the initial discussion, through the test drive, into the financing discussion he was available and willing to help in any way he could. I would also like to say that our finance manager Alex was very helpful and kept our finalizing of the documents light and casual while still informing us of the process as it went along. I really love my new car and am happy that I did business here. I would absolutely recommend them again to anyone in the market for a new vehicle.

Orlando the service guy was great very professional. I did not give them a 5 because they don’t give out receipts for cash payments which is very odd, and one coffee machine has no coffee in it and the other one is broken. For a auto nation that is so busy and they can’t have things for there customers right I think that’s bad. A lot of us pay a lot of money to get our car serviced.

I went there for my service appointment and was helped by Howard Decker.. He was very courteous and professional. Howard was able to get my 1st scheduled service done in a timely manner as promised.

I had a great experience dealing with Yassin, he's a straight shooter, not your typical salesperson, he will not waste your time. I highly recommend him and definitely will use him or his wife " Jihen " in the future 😉

Phenomenal service at all levels everyone was so nice and while I was waiting for my car I witnessed associates where helping anyone that needed help for example they had a new coffee machine for customers to use which is an amazing one fyi while they wait on their car to be serviced and I saw numerous teammates come to help the customers that didn’t know how to use it that’s just one example and the team was right there when they noticed so they were quick on their feet I will only go there because the crew is so professional, nice, quick, spoke to everyone that walked by I won’t go anywhere else great team they have!

Can’t express how much I’m happy with how Janetta helped me to choose my new car. Carrying and careful to my main requirements. She exactly identified the model that I might be interested in. And I purchased it the same day. Also have to outline the work of other people like Brian. Who helped to complete the purchase. Everything went smoothly, and I’m enjoying my new car. Thank you all!

Great service

Great communication.

All was Professional and nice From the beginning to end.

Dodging upcharges during a maintenance appointment and then coming back five hours later to find my car was never even looked at. I wasn't charged but my day was still wasted and that feels wrong.

Great CPO Toyota at a reasonable price. Paperwork a bit slow, but it's all good.

I went in and obtained a quote for tire replacement and 4 wheel alignment. I tried to call back same rep to set appt. Left voicemail, no reply. Called 3 other times same week, no pickup. Scheduled appt through customer service. 40 minutes just to check in. Estimated time for service 2.5 to 3 hrs. At almost 5 hrs I reached out. Transferred to same rep's phone, surprisingly no reply. Went to customer service to pay, rep was still in my ticket. Cashier tried to call her from across the room while watching her at her desk, she didn't pick up. Had to call another rep to get ticket opened for cash out. Got my vehicle back. Wheels are scratched up and alignment didn't seem to have been done. Contacted them about damage and they did offer to paint the wheels, but honestly wouldn't trust them with my vehicle any further. I have had service at two other Toyota dealers in the area. Both did a much better job.

Less stress and very nice people to work with when purchasing a car.

The service department is visibly improved and my experience was significantly better under the new management.

Great service and easy of purchase. Would buy a car here again

Scheduled appointment. Last 3 visits I have been in and out usually within 90 minutes.

I have been using Auto Nation for my service of my 2017 Prius V for over 2 years now and It has always been great. Same this time, they check everything and give me a full report and the pricing has always been fair (sometimes, like this time GREAT) They did my service for my 2005 Prius when I had it down here in FL from IL and that was always great too.

Hope Peterson is AWESOME!!!!!!!!!!!!!!!!!! However, the systems there seem really inefficient. Further, the clunks underneath the front of the car for which I brought the car in are still there, $1700+ later. Not happy.

It's a great service. Very kind and accommodating staff. I got assistance from them in making my appointment.

It makes you give atleast 1 star to leave a review, but I give them ZERO ! They are a ZERO integrity dealerahip !!! We are well qualified buyers whom were on a waitlist for a specific vehicle. That exact vehicle came into stock, the dealership called us, and we said YES we want it and we are on our way to come get it now. We got there immediately, had already surrendered our trade in and were actively in the process of buying the vehicle when our salesman, Yaz, sold it to someone else out from under us !!! Who does that ?! Dishonest shysters, that's who !! You didn't just lose our business, you lost a whole family of loyal Toyota customers Auto Nation ! In response to Auto Nation’s comment below… Thank you, but no need to speak with your GM. We have already taken our business to another amazing local Toyota dealer. Their team went above and beyond to treat us properly, right your wrong and get us the exact vehicle that we wanted. I hope that moving forward you will put as much effort into hiring quality sales people as the dealership that got our business does. Best wishes.

Great

The service department is visibly improved after the previous management has been replaced.

Service was great, Hope was polite and very professional. As always they did a great job, it just takes so long. Got there at 12:30 and left at 3:00. There was no timeframe or commitment discussed.

Jorge got my car right in and serviced it in less than an hour.. Very friendly

I have been using Auto Nation for my service of my 2017 Prius V for over 2 years now and It has always been great. Same this time, they check everything and give me a full report and the pricing has always been fair (sometimes, like this time GREAT) They did my service for my 2005 Prius when I had it down here in FL from IL and that was always great too.

My visit to this car dealership was great from start to finish. My Salesperson Janetta Greene was fantastic. She really took care of me to ensure that I left the dealership with a reliable vehicle and that I was satisfied with the service I received. I am recommending this dealer to friends and family members.

Jesse eubanks is the best salesman at autonation Toyota Pinellas park

We travelled from Alabama to purchase a 2020 RAV4. The sales team was very helpful and made the experience go pretty smooth. Our salesman, Price Westbrook, was very helpful and even picked us up personally from the airport.

Yassine Bakka Thankyou! I’m new to Florida and needed a good ride affordable enough so I can retire here comfortably. Great choices on your web site, great weekend communication and you providing me with a Lyft…couldn’t have made this any smoother. Great help with Matt in finance allowed me the privilege of adding an affordable extended service contract as well as an enjoyable ride back over the Sunshine Skyway home. Matt- that ride is awesome! Hopefully you might check out Palmetto!

Very friendly people great service rep

Great staff, speedy service and very nice facilities.

Jorge was very attentive and gave me good information on extended service in my record I didn't know about.

All was good I was honest diagnostic with upfront prices. No pressure Service advisor Joe went above and beyond

quick. efficient. courteous.

I made an appointment to look at a pre-owned vehicle I saw listed through AutoNation and met with Janetta Green... One of the most friendly, patient, and high-spirited salespeople I have ever had the pleasure of working with. She was all smiles and high energy, the kind that lets you know she wants you to be happy with your experience more than making a sale. And I couldn't have been happier. She took the time to get the car ready while I worked with Alex (also super friendly and great energy) on financing and warranty paperwork. Took the car for a test-drive and was patient while I had to do my own test on the car... One that is an absolute make-or-break for me: I'm an audiophile, so I have to play music that I like (my choice was Indian Folk-Metal lol) and tweak the audio to make sure it sounded clean and I was impressed! I actually passed on a Jeep I really wanted earlier in the day for just that reason. After the test-drive, I was sold. With financing and warranties done, I then went to see one of the managers, Mike, who finalized the sale for me... Yet another enthusiastic and welcoming person! While that was going on, Janetta was off fueling up my new car and making sure everything was properly detailed and man... There is no way you'd believe this car was ever used! It was immaculate inside and out! I can't recommend this team enough. They made the process smooth, myself and my best friend feel welcome, and when I was overthinking and doing numbers in my head, there was no pressure. 5/5 stars!

Always feel confident that my service will be done with integrity. Howard is always upbeat and friendly actually all service reps are. Grateful to have a place like this close by to get my vehicles serviced.

I had a good time buying my car here. Didn’t feel pressured for the extra stuff. They are going to help me make an extra key too, which is nice.

Excellent quality work. Very pleased. Brought in for repaint under recall. Also had them replace a door panel that was damaged.

The staff were very nice and efficient. The location is great. And, I had quick service

I just purchased a 2023 Tundra from AutoNation Toyota Pinellas Park. I had a GREAT experience - fair price for my trade (Within Kelly Blue Book trade-in range) and a very good selling price (Amazing actually in this day and time!) for the truck. No creepy dealership tactics, no forcing to buy their “Special dealership warranties”, etc. Working with Jehan and Yaz was a pleasure. Thank you all for making this buying experience fun and not at all stressful! It almost feels weird leaving a car dealership so happy and not feeling like you got ripped off! Thank you!!

Friendly Employees especially MIcheal Boykins. I am thrilled with my 2022 Toyota Prius Limited

I can always depend on getting the best customer service experience with Raquel Crawford when I need my Toyota Camry serviced. She makes sure that I know exactly what she is doing and keeps me informed on the status of my car needs. During this time she has a beautiful smile and customer friendly attitude which really makes a difference! We for sure need more people in the world with her customer service skills!

My favorite part was the test drive. The salesman totally sold me on getting a new car and the particular vehicle I was testing.

Long wait time even with appointment scheduled.

Scott Cannariato was very helpful with finding the perfect vehicle for my family!

Gary is the person. You can never go wrong with him. He does it the right way 💯

They went above and beyond to get me into a Jeep Wrangler. The sales lady was very helpful....Robin Dunn is fantastic to work with.

Great service, great inventory and awesome team. Customers are happy, respectful, patient and most of all appreciative. encouraging the sales and overall team to run the extra miles , and make the customer 's experience smooth and wonderful.

Esperando mucho tiempo nada de comidas no dan ni agua

My husband purchased a Toyota car and never received the owners manual. Went to dealer and many phone calls and still nothing. Really disappointed. Today 01/06/2023 still nothing, no owners manual, 👎☹️

Gary has been my service consultant since we got our truck. He’s always attentive and spot on with recommendations. He is the only one I will see for service on my Tacoma.

Good service

Marvin Montenegro was the best sales person I had, smooth and patient amazing experience here! I went in looking for something affordable that I be could comfortably, he is good at what he does and extremely reliable with communication and professionalism, I will be buying again here in the future from Marvin Montenegro.

Mo was great and very helpful! I saw the car online and he did most of the work before I arrived to purchase. Very happy with my Jaguar F-Pace!!

We always service our Toyota Sienna at Toyota service centers. We were visiting Florida and noticed the oil change light. We took the van to this Toyota service center but they somehow broke all the threads on the oil tank, hand to replace the oil tank and it costed us more than $1000. We also spent about 10 hrs in wait time as they would not tell us what happed to the car. All of this sounded very fishy to me but we could not do anything as the car was unusable without the oil. When we came back we spoke to our local Toyota service center and they did not have any notes of issues with oil tank threads in the past.

I buy one used Ford Escape 2013; but the car had one light broken; I?m waiting for call to me for fixed this problem. Yesterday the Car lost the power audio; the audio amplifier is not working; I believe maybe is one false contact in fuses or in electronic parts.

Good service overall. Staff is knowledgeable and friendly.

Gary, my service rep, was awesome! Great communications, both verbal and electronic.

I made an appointment for the Blind spot monitor warning and complementary 5 K miles service. BSM was fixed on the spot and complementary service was done within an hour. A+++

I would give more stars if I could. I arrived at Autonation Toyota of Pinellas Park intimidated to my buy my first car but sales associate Nick Platides was there to assist me as soon as I got out of my vehicle. After asking me a few quick questions on what I was looking for, he directed me to the most perfect car. Mr. Platides’ kindness, patience, transparency, and willingness to make sure I was receiving the best experience possible was the deciding factor in my purchase today. Thank you so much Mr. Platides and the rest of the Autonation Toyota for your hospitality and service. I 100/10 recommend

The first person I talked after asking him three times about the Buick I was there to look at said he didn't even know what a Buick was and sent me inside after seeing the Buick I was told that it didn't have navigation like it said it did in the vehicle's discription. There was also a couple of other discrepancies in the vehicle's discription. The sales personnel were nice and polite. Also The cost for tag transfer at 450.00 plus an electronic filling fee of 850.00 on top of there dealership fee of 1000.00 I thought was just out of line with other dealerships.

Edit Review: I've updated the review to 3 stars (tentatively.) After a call from both the General Manager and the Services Manager, I'm much happier about the situation. They were very apologetic and did offer me free maintenance, but what mattered most was they were human. Both managers reacted to my story as humans, not as corporate employees. If this continues, they will have definitely recovered from the previous experience. Original Review: 1 Star Post: I took my truck in with a flat tire in the bed and the spare on (back left.) The front right tire also had a nail in it. The truck was given back to me with the spare tire still on it, the original tire still in the bed, and all four tires very low on air.

I have serviced 6 vehicles and bought 5 vehicles from here. Great people from their service department. I wouldn't trust my vehicle to go anywhere else. Toyota has the best product and having it serviced with AutoNation keeps that top notch product in the best condition possible. They truly care about me and my family. The safety of my family or of utmost importance to me. Having them inspect my car on a regular basis allows me to make an informed decision on what to do and to keep the reliability of my vehicle in perspective. Thank you to the AutoNation Service Team!, There's the comma!

I find it to be somewhat impearsonel , what it is set upi is to be a car repaire place with no communicatin or people connection

The sales were great!

Typically the service here is very good. But I think they may have recently outsourced their service call center. I couldn’t understand a word the woman was saying and she had no ability to look up my warranty to make sure my tire was covered for my appt. She said an advisor would call me. That was hours ago….

I have owned Toyotas for the last 40 years. since moving to Pinellas Park I have had my car serviced at AutoNation Toyota Pinellas Park. I really appreciate the way they communicate with me about what my car needs. They may not be the cheapest but they anticipate and service what the car needs before things fail and that keeps me on the road.That is worth a lot to me.

I was working with 13 Toyota dealerships for approx. 3 months to get a Hybrid RAV4. Luis at Autonation Toyota was the most honest salesperson I worked with. He kept me informed of their inventory based upon my preferences, and he was able to get me a RAV4 Prime XSE about a day after it became available. Better yet, the price of the car was lower than several other dealerships were estimating for a lesser vehicle. I will recommend Luis and Autonation Toyota to my friends and family going forward.

I have been a long term buyer for your company and most of my services were done at your sales location, and I don’t recall any problems. At my most recent service process I also had a question about one of my outside panels was because it wasn’t completely sealed where it matched the other panel. I purchased my SUV in 2022, but at that time I didn’t notice the panel in question. Therefore I asked someone to help me because I wanted it to be fixed, so I tracked down the guy that sold me the new car in 2022 to see if he could help me and he easily fixed it on the scene and of course I thanked him. I also wondered how or when my panel might have not been installed correctly, but there with no charge from the person that corrected my panel.

This service experience was a 5 out of 10 I’ve had much better in the past. Service advisor was not friendly and not engaged, seemed indifferent to his job, not friendly and when my car was ready, didn’t go over what was done and checked out on my vehicle. Did tell me what it needed. Never said thank you or have a nice day when leaving, poor customer service skills.

The current answering service that AutoNation Toyota in Pinellas Park is using is the worst ever. Don't even like calling there because of their service. Was tempted to take my business elsewhere because of this lousy phone service until Matt, in charge of the service department reached out to me. He assured me that changes were to be made in the future. Why any company would do this to their wonderful service is beyond me. Obviously, it's a decision surly made by a bean counter. I'm to understand that there is a new in-house phone room that should be fielding the calls shortly. I highly recommend that bean counters aren't allowed to make important decisions that affect the overall customer service satisfaction of such a great business.

Jesus was an incredible help! Very persistent, and kind. He helped us find the perfect car for our needs and budget! Good job Jesus!

Good communication and follow-up.

Yaz helped explain everything well and understood my needs.

Seating there for buying the car shouldn?t be that long. After all talks, still one very important information wasn?t mentioned , which mad a huge problem for me.

Your representative, Joseph did an excellent job. I dropped my vehicle at your dealer on January/2nd. It was a busy day. Joseph was patient and professional.

Juan went above and beyond to make my car buying experience great! I highly recommend working with him.

If I could give this place 0 stars .... I would. This was the first dealership I went into as I started the process of looking for cars. I was looking into a Toyota Corolla, so we test drove one, and then went in to get some numbers so we can make an informed decision. However, this is where the harassment started. From the beginning, we made it clear to the sales person that we are not looking into buying a car today as we just started the car shopping process and wanted to look at few brands before making a decision by the end of the week. He brought along the sales manager Jim and they ganged up on us trying to coerce us into purchasing the vehicle today. They had absolute no respect of the fact that we wanted to shop around different brands and make a decision after and the manger kept asking us to "name our price" and he will make it happen. After he started figuring out that I will not budge and will not buy the car, they started playing games saying that the car we drove sold and there is only one other left. At that point the manager told us to hold on and came back with loan approval and more numbers BUT said that the other color also sold, but he does have the hybrid model.... When I expressed I am not interested in a hybrid car, he continued to push for it. This is when I started getting very suspicious, how can 2 cars sell within 2 hours? HIGHLY DOUBT IT, although yes I am a woman but I am aware that car shortage is a real thing. After harassing us for almost 4 hours, we were able to finally exit the situation and leave the dealership.....BEHOLD - all the corollas were still in the lot with their stickers :) I WOULD ABSOLUTELY NEVER RECOMMEND THIS DEALERSHIP EVER TO ANYONE!

Excellent service, been taking care of in a timely manner . I would recommend to everyone

The final bill was disappointing as the service advisor put a synthetic blend of oil in my truck without my permission. Even though he was able to discount it a bit, it still had a dishonest feeling about the transaction.

Great service experience Christi took great care of me Easy check in easy check out They did exactly what I asked for a simple oil change Job well done I highly recommend AutoNation Toyota inPinellas Park Florida for all your Toyota service needs I’ll be back Thanks again

Saw the car I wanted on their website, I submitted information request and Yaz contacted me and scheduled a visit for the next day. Next day I walk into the dealership and walked out with that Toyota 4Runner’s keys in my hand. Thanks Yaz!

Mi experiencia fue magnífica con todas las personas que me ayudaron , muchas gracias.

Took my truck in for routine service. It was an easy process and was done in a timely manner. Staff was very friendly and the service writer assigned to me was very nice and attentive. I was very pleased that after my truck?s inspection, they didn?t try to upsell me on things my truck didn?t actually need. Overall very positive experience.

Awful car service, never contact the customer during the process of service

Went to have my car serviced. Everything went great and Rocky was great help and amazing communicator. Will always stay with Toyota.

I got a great service fm the service team that was efficient n super nice team!

Marvin Montenegro provided me with great sales service. He was very kind and allowed me the time I needed to make the best decision for me. Thanks for employing such wonderful employees. I will be back gain for my car purchasing needs. He was amazing.

Hey, we were looking all over the state for the right Tundra. The selection at Auto Nation stores are packed with a wide variety. At Auto Nation Pinellas Park, Jesse our salesman was fantastic on getting us into the truck we had looked so long for.

I bought vehicle site unseen other than pictures. It everything that was advertised. I

Service was completed timely and efficiently

Service writer, great. Prompt attention even while busy morning at check-in. Done as scheduled. Very happy. However, a lady arrive at her service writer?s desk with a beautiful macaw bird on her shoulder. As you know, macaws are VERY loud and screechy. You could hear this bird through the entire service lounge waiting area and sales floor. At first, it was a cute novelty but after about 15 minutes it was a very annoying. The lady made no effort to quit the bird and sat in the tv lounge area with bird pooping down her shoulder onto the chair and floor. Yuck! When I asked several managers in the service area and sale area if they could address the situation, they said they?d look into it. This went on the entire two hours while is was there. No employee made any effort to remedy the situation. I went outside as it was a beautiful morning and one, very nice, service attendant offered to bring a chair outside for me to have a seat. I felt sorry for the car sales staff trying to sell cars and the customers having to listen with this annoyance. I am disappointed that it appears one person is more important than the 30+ staff and customers. There were empty sales rooms with doors or a chair that could be set outside.

Overall, pretty good. I have bought 2 cars at the Pinellas Autonation and both experiences were pretty good. The 2nd time I bought a car was during covid and cars were scarce but i found one I am very happy with. Service has been very good.

I forgot to ask how long the repair was going to take so I didn?t make arrangements to be picked up. Robert told me it would take 3-4 hours so he arranged for a Lyft to pick my children and I up to do shopping and grab food while we waited. When we were ready to return he called a Lyft again. When we were back at the dealership it was only like 15 minutes longer. Thank you Toyota for hiring some amazing employees

I had a great experience at the Autonation Toyota in Pinellas Park. Hicham, my sales consultant was very patient, knowledgeable and did his best to help me. He as well as a general manager took their time to explain and answer all the questions I had. Whatever financial situation you have, they definitely know how to make it work for you. Outstanding customer service!

I bought my tundra from Jonathan. Hand down the best experience I've ever had car buying. Helped walk me through the process and was extremely knowledgeable with the truck. I doubt I would have bought the truck without him. Thank you Jonathan!

John Cronin was our sales agent and did a wonderful job in providing a smooth transition in the trade in of our old vehicle into a brand new one. He was knowledgeable, patient and answered all our questions. He was with us from start to finish even through getting add one to our vehicle in service. We never felt pressured from anyone that we encountered there. This team deserves more than 5 stars!

Great experience!!! Rob was super helpful and very accommodating to my time and schedule. He was able to find what I needed and get me the best deal. Love my car and experience as a first time car buyer!

I so appreciate Price (Wes) Westbrook's tireless efforts to find not only an affordable car for me but one that I absolutely love. He will do the same for all who come to him.

They communicated with me well to review any questions they had about my service request. The service only took a few hours and I was in and out.

Service provided at Toyota was great. Even though they took little much time for completion, I am satisfied with their work.

I arrived 10 minutes early and waited in line for 10 minutes before I could give over to the service staff. No courtesy coffee was available and it was cold enough in the showroom that I kept my coat on. I was told an hour and it took 1.5 hours. When I was reviewing the work ticket, it stated an oil change took place but the service writer insisted it wasn?t time yet. So I waited 1.5 hours for a computer check and tire rotation?

Me and my mother were looking for a vehicle for her for awhile we went to multiple dealers looking for a specific truck a toyota tacoma 2013 prerunner. The lots we went to where terrible things broken not what they where supposed to be ect.we are not picky just want something reliable that will last.when I guage a place of business its on attitude and how they treat you when you walk in.unfortunatly the trucks we had chosen was taken off the lot because it didnt meet the preowned certifications and deemed not able to be sold. Thats where ms jennetta green and mr alex came in to help they tried letting us know that the tacoma was not able to be sold the morning of before we got there. At this point ms jennetta showed us some different options around the same price normally I wouldnt choose another vehicle if they didnt have the one I was looking for.but her character and cantor was wonderful like a friend instead of just there to work. She was honest and upfront of everything she showed us and made us laugh on the way.after we picked the truck and finished paperwork we met mr alex the bussiness manager a funny younger guy down to earth and knowledgeable about the ways of the bank he helped us along with getting everything sorted out with the transfers and getting the funds transferred everything is alex took time to ask how we where to get to know us a little bit we sat and talked for a good time instead of being cooped up in a room barely talking just trying to get us out and to the next person.theseare the reasons we bought the truck here for the experience not the price or quickness. Jennetta and alex did a fantastic job with everything and being able to stand our antics thank you autonation for having these two able to help they are godsent keep it up!

The truck I went to purchase was not available but janetta green took the time to look and find one that I would like instead and helped in making sure I left there driving my new truck and I did she was beyond helpful and went out of her way to help me..she is the angel I found that I didn't realize I needed thank you so very much for your time and effort into me and my truck purchase

Was helped by Eyad and his manager Bruce, helped make the process smooth and enjoyable. Would recommend asking for them when you go in. Also, Bryan helped with the finances, definitely would recommend him too.

Fixed 1 out of three. Told me I needed a new tire due to a dual puncture. I did not

I live in Tampa but I trust Pinellas Park AutoNation because I find this dealer is the best ever. I bought my car here and happy with service here. Always love AutoNation and always go for AutoNation first.

Great experience! Smooth, no haggle and quick process. Would highly recommend Ryan if you just want to sell your car.

Nick the Salesman was the best guy I’ve ever met. Plus he was so patient with us when we were there. If I could give him 10stars I would. Thanks again Nick. Edward and Alecia Black 🙂

If you come here, work with MO! He is amazing. We also got to meet Jim, both were very kind, professional and patient. One of the best dealerships we have been too. Mo is an incredible sales person and does not pressure you.

It was a very good experience. Everyone was very helpful and I love my car!! Thank you so much

They were personal and prompt with as long as they said, and with the time frame they said.

I took car in for first oil change and tire rotation. They were quick and very friendly.

They were personal and prompt with as long as they said, and timeframe

Will start to bring truck to small local garages for basic services. 60.00 for a tire rotation is highway robbery. 350.00 for fuel injector cleaning that was probably not necessary.

This was my scheduled second or 10,000 mile service. The service assistant manager, Hope introduced herself and understood my service needs and my upcoming move to the west to ensure my car is road trip ready. The service manager quoted 1.5hrs for the service and it is promptly completed within hour and half. Thank you for the BEST overall service experience. Wishing you and your team a safe and happy new years! PS: thanks for the laughs, made my day! ??

I recommend Autonation Toyota Pinellas Park. I do all the maintenance of my 2022 Hybrid Corolla there. In particular, the service provided by Raquel Crawford. She is polite, helpful and extremely professional.

Absolutely worst service.. I've had nothing but problems when it comes to the service department. Tried to tell me I would owe 300 for a battery I have pictures showing the battery actually exploded but the supervisor kept telling me that that's not true. Then when I showed when I showed proof it was in warranty they acted like they didn't know. But still made me pay a percentage. Talking to other females that go here for service have had the same issues. So LADIES BEWARE!!!! Needless to say I trade my Toyota in to Nissan. I will never so back to Toyota!!

Everything was great the sales man was kind patient and flexible with me

We had a great vehicle buying experience here! The staff is extremely helpful and attentive. Amy is the best sales representative and worked with us to come to a fair price for our trade in. I definitely recommend her!

Very friendly and accommodating!

Historically, I have been wary of bringing my vehicle to a dealership for service. AutoNation proved me wrong. Their prices were fair and service was completed quickly.

My last visit was to get oil change and tire rotation. It was good and fast service. Will come back for it

I made an appointment on the phone for 1:00 to get my free oil change and tire rotation and a service campaign. I was told I might be at the dealer 1.5 hours. When I arrived I was told my wait would be 3+ hours. At 3:30 my '21 Highlander was moved to the garage. At 4:15 the services were finished. Forty five minutes to get these services done is an excellent time. But I had to wait 2.5 hours for them to start the job? Also, they did not rotate they way I specifically asked. And I had an appointment? This is just lousy customer service.

They are very professional. Organized. They have serviced my car since I bought it.

Had a great vehicle purchasing experience. Amy is a wonderful sales rep who works with you for a fair price. I highly recommend her!

I have had my cars serviced at AutoNation Toyota for 22 years. They are always friendly and efficient. I have at times had emergencies with my car and had to go in without an appointment. They have always taken care of me and have it back to me in a timely manner. I had went in for an oil change on December 28th but when Raquel checked my records she told me that my car was not due for one yet. I did new wiper blades and a tire rotation which I had done. When I asked about the wiper blades Raquel told me that they were on special. She made me feel like a valued customer and was looking out for my best interest. She took very good care of both my car and myself. I would definitely recommend them for having great service.

I have used the service department since about 2006 and have always been extremely satisfied with the customer service and the quality of work. I highly recommend anyone driving a Toyota to use AutoNation's Service Department for all of their vehicle's needs.

My appt was at 3pm. When I arrived I asked for general maintenance and an alignment check. I was told 90 minutes or sooner. I ultimately left a few minutes before 6pm and they didnt check my alignment. Along the way no updates were provided unless I went to ask. I was told they were short people. Understandable, but why did you take the appt? And why did you tell me 90 minutes or less. Also the business center doesnt have USB plug ins for chargers. Overall frustrating experience.

Janetta was my salesperson. She was great and Knowledgeable. Go see her!

At first I felt welcomed. I was taken care of quickly. There was confusion at the end. Robert texted me that my car was ready. I was walking up and down trying to find him. When he finally came in after I texted him back that I couldn’t find him, he told me to go to the red cart and someone will get my car. The first man couldn’t find my keys so he was walking around for awhile trying to find someone. It took the second person awhile to find my car. I didn’t like that I was waiting in the cold for a long time. Clearwater Toyota has a more efficient process.

I scheduled an oil change and requested the recommended services I had not had completed yet for my mileage. The service rep was going to review my previous visit and get back to me. They had my truck for 5 hrs before I decided to call to check on the status. It was Saturday and he was really busy, so I picked up my truck with only the oil change being done. He promised to get me the information on Monday. It’s been a week and a half and even after sending the rep and email I still haven’t received the information. The rating reflects the follow through and not the work performed.

Howard my service consultant was detailed and explained to me what was going to be done on my service visit. It was as my first service visit with my new Corolla very Happy as compared to my experience which was not good when I purchased the car. Glad to see service has their act together!

We had a great experience. Professional team; everyone is kind and friendly. Jesse Eubanks is the go to rep.

Colin is very professional and helpful, he was able to accommodate us without an appointment and managed to service our RAV4 in a timely manner. Highly recommend this dealer for your car service needs.

Joe Zaka was wonderful in helping us find our Camry. Knowledgeable and considerate of our needs during the whole purchase experience. It was a pleasure to do business with Joe. Don C

First time car buyer here! I had looked at options online and booked an appointment! The sales associate, James Molinari, was excellent from the time I scheduled the appointment all the way through to the end. Friendly, direct, and honest, he was nice and would definitely purchase a car with this associate again. The experience was worth swinging by the dealership rather than a used car lot. Both the new and used cars I looked at drove wonderfully and were great prices- not to mention all of the warranties and perks Toyota provides for all their models. 100/10!

Eyad was very helpful and knowledgeable. No trick, everything straight forward. 2nd car we purchased at this location and is always a good experience.

Purchased my car from Auto nation. The dealership is very easy to work with. Love the Service Team ! Shout out to Hope Peterson Service Manager! Your the best , you take great care of your customers!

Oil change was efficient but very expensive. $85. Employees were friendly Asked for price to repaint Toyota roof paint defect on 2015 Tacoma but did not receive it. They recommended four maintenance items, one that they did in 2021. I am thinking they did not review the history in their system.

Super friendly group of people

I just wanted to add that Matt and David were absolutely amazing they are true gentlemen with a heart for their customers

Always deliver when promised!

This place is terrible for service. They do not set realistic expectations for wait time. I waited almost 5 hours.

Totally love toyota Pinellas Park’s customer service. Very professional staff and polite. Definitely my go to car dealer place

Everything was fine until I open my hood and saw oil everywhere. Looks like when the hose to fill the engine with oil was not out on right.

Dave, my service rep said car would be done in one hour, and it was!

The staffs are friendly and accomodating, i would like to thank Mr Joe for being patient with my queries. They do have selections of used cars as well. If you’re going to their shop make sure you already have a car in mind for a faster process. Thanks

Marvin was very kind and knowledgeable. He walked over to us and introduced himself and asked what I was looking for and I had in mind. He showed me all the features and let me just look around. When it came to testing driving he was very knowledgeable and relaxed. He also assisted along side of his manager to get us an incredible deal. He was very good and would definitely recommend him to anyone and would follow up with him again.

Howard is THE BEST! He was beyond pleasant

Great, representative Hope in service department always pleasant and delightful to work with. Great work ethic and very helpful .

Great service and all the people working there are great not one problem with anything

Nice and fast, the people was friendly and helpful very happy with their service

Bought a new 2023 Toyota Camry, trading in our 2018 Lexus ES 350. Was as painless a car buying experience as we?ve ever had! Our salesman, Jesse made everything as smooth as possible.

Everyone from the Salesman Quinn to the General Sales Manager Ed Lani were very helpful and very nice. We had a great No Haggle experience

Went to dealer to get an oil change. It was done efficient ly.

Overall, it was good. Not a fan of being a bit pushy offering extra services and slipping them in the deal, for example, 3 oil changes. Didn?t appreciate that at all, but didn?t see it until signing the paperwork.

I had had my battery go mysteriously go dead on my 2021 Highlander on the afternoon before Christmas Eve. After getting the battery jumped I drove the directly to the Toyota Service Center at Auto Nation Toyota and told them the problem. Even though I did not an appointment, they took my car in because they understood that a person needs a car on Christmas weekend. My service rep did a great job of making the process painless. In a couple of hours the problem was solved and I was on my way. I give the service rep a perfect score for courtesy and customer service and much appreciation to the techs that fixed the problem so quickly on a very busy day for them.

The sale representative at AutoNation Pinellas Eyad was amazing. He was very supportive with me with my many questions. Guys ask for him when you get there!

I had my battery mysteriously go dead on my 2021 Highlander on the afternoon before Christmas Eve. After getting the battery jumped I drove the directly to the Toyota Service Center at Auto Nation Toyota and told them the problem. Even though I did not an appointment, they took my car in because they understood that a person needs a car on Christmas weekend. My service rep did a great job of making the process painless. In a couple of hours the problem was solved and I was on my way. I give the service rep a perfect score for courtesy and customer service and much appreciation to the techs that fixed the problem so quickly on a very busy day for them.

good service fast service

Christie is a great asset for your service department. Very helpful and professional.

Because the purchase of my car from Autonation Pinellas Park was the best car buying experience ever, I continue to take it there for service. They are so professional, courteous, and well organized that I'm happy to make the hour drive to get there.

I take my Toyota vehicles to AutoNation services because they have always provided me excellent service and quality.

I took my 4Runner in for its 10,000 mile service inspection and oil change. Autonation called to remind to schedule the service. Two days later I took it in. The representative sent me a photo mid way through the service, while the vehicle was on the lift. In a bit less than an hour the service was completed. The inside of the vehicle was clean, and I was on my way home.

Lori was great! Fast, helpful and very professional.

What a great car buying experience! My daughter has been car ahopping for a month and found a beautiful Ford Focus online here. She scheduled a test drive with Jose who iunfortunately was not available on the day we arrived. Marvin assisted her and was extremely informative about the vehicle and was able to get her financed and taken care of in no time! Marvin made her experience easy, painless and pleasant, many thanks!

marvin was so sweet and amazing! he was super reassuring and thorough with everything with the entire car process. an amazing employee!

I had an incredible experience purchasing a 2022 Tacoma at AutoNation. From selection to purchase, the experience was flawless. Iman stayed in touch throughout the ordering process and was a pleasure to work with. Update: My first complimentary oil change and tire rotation was flawless. In and out within 30 minutes.

Great service, Rocky and technician were friendly and did great work!

I had a good experience, very professional staff. I worked with Eyad, he was delightful, attentive and patient. He provided clear communication. I would definitely do business with them again. Thank you!!!

Starr was an excellent advisor for us. He helped us find a car whose combination of miles/make/model/price was priced at a point that we couldn't say no to, especially after what we had seen for similar vehicles at other dealerships earlier that day. The day was long at the dealership once we decided to purchase, and the deal was more than fair. The staff was really friendly and seemed to genuinely want to help (more than just the sale).

Clean and good service

Lori at Autonation was great! She was fast, professional, and very friendly throughout the whole experience.

He was pleasant, very patient, and understanding. He did what he could to make me feel most comfortable with my decision. I would definitely recommend him to a friend

The tire pressure gauge on my 2021 Toyota Highlander was doing weird things. I drove to AutoNation to have the tire pressure checked. They took me in immediately, even though they were very busy, and took care of the problem quickly and efficiently. The two men who helped me were extremely friendly, knowledgeable, and courteous. Couldn't have been a better experience!

Criminal. Showed up to look at car and it had 2 flat rear tires. Passenger side rocker panel completely rusted out. Cigarette burn in passenger seat, all for only 12500. Hahaha

It was a very pleasant car buying experience from my first online inquiry until we drove away with my new (to me) car. Jas was extremely helpful from the start and a week later still checking on me. I highly recommend AutoNation Toyota Pinellas Park.

I took my car in for an oil change. I get an email with 4 suggested services that my car needed totaling over $900. I declined all services because everything they said I needed I had done in Indianapolis Indiana at Bill Estes Toyota in 3/21 and 9/21. I only had put 10,000 miles on my car since having those services done. There was no way any of those things were checked on my car, they only said I needed it because my car was over 100,000. I had all 100,000 services done in Indianapolis. Kristy didn’t come to talk to me about the services because she knew I had another dealership try to tell me I needed work done when they didn’t even know how to turn the fog lights on and I would of declined these services. Kristy was kind she checked me in and listened, and checked me out quickly. Thank you Kristy.

Gary is very friendly and informative! I highly recommend.

Excellent service from the get-go: on time, everything about 10k check was explained, only took an hour, and the service provider was excellent. It’s so easy to make an appointment and have everything done well.

We had a great experience with autonation. Everyone we worked with with super friendly and helpful.

Great dealership. Our original guy that was helping us was off on Sunday but the James one of the managers jumped right in and helped us. Everyone was very helpful! We love our new car!

Thay have a great car (Toyota ) but the sales crew will not tell you the truth and when you try and talk with the manager he blows you off trust me buy from a different Toyota dealer

Friendly. Efficient. Knowledgeable. Quick. Clean. Great waiting area.

I had Rocky as my service advisor. She was totally amazing!! Very calm. Very very informative!! She knows her job well and she?s there for the customer. She puts her self in their shoes. When I go back, I definitely will only ask for her.

My experience was great. Ramin and Karl took great care of me and did a fantastic job of expediting the purchasing process. I had a very tight timeline the day I bought the truck and everything went smoothly and fast.

Super helpful and informative staff, no BS. Test drives and buying process super smooth and quick.

Great service tech easy professional service courteous and friendly. Highly recommend this location.

Great Service!!! just had my first car, and i love it!

Jessica was fantastic and super upfront with no bait and switch whatsoever. She was accommodating and respectful of my time. The facility could use a little more amenities like the higher end dealerships.

Great Dealership to work with! I live 2 hours away and did not want to drive to location and waste my time. The Salesman Yaz was super to deal with over the phone and gave me the out the door price emailed to me for my review. Most dealers will not do this and want you to be there in person. This made the decision and buying experience really easy. He kept me informed all along the way via email and text until my car came in which was exactly when predicted. When the car arrived at the dealer it was very easy and I knew what my price was going to get the car. Love the car and also the process here! Highly recommend this dealership!

Great service!!!

Toyota builds awesome, reliable vehicles and AutoNation Toyota Pinellas Park is a great dealership. Since 2006 we have purchased three new and two used Toyotas through this dealership and had all services/maintenance through them. The new vehicles include a 2016 Highlander XLE, which we still own, and two Prius. I’ve had several customer service reps over the years, all great, and recently changed from Matt Gordon (promoted) to Lori Dezern. I expect to buy my next vehicle from them when the time comes. Again, a great manufacturer and dealership. They have earned my trust.

Perfect timeframe for the repair. Also the quality of service is great. Joseph, service representative at the service department was helpful and given all the information before the work.

Easy to set an appointment. All personnel as courteous. Service was quick.

Excellent sales person. The only negative was a LONG wait for a business manager during the purchasing process.

Jose Arellano is one of the best sales person I have dealt with. Very knowledgeable and professional would not hesitate to recommend to anyone.

I was greeted by a friendly staff and Kristy kept me up to date along the way and got me in and out a quickly as possible.

Excellent Service Advisor. Time to service as advertised & promised.

I was offered a free oil change and tire rotation. The service was well organized, efficient, and the staff was polite and responsible

Outstanding, The Salesman JESSE EUBANKS was Very Helpful and gets right in there for you, a REAL ASSET TO YOUR COMPANY. ALL THE STAFF WERE VERY HELPFUL. I WOULD RECOMMEND ANYONE THAT NEEDS A CAR OR TRUCK GO SEE JESSE , ONE GREAT GENTLEMAN . GOD BLESS YOU ALWAYS.

Absolutely Horrible experience with this dealership. Pre- owned Sales rep unresponsive and very uninformative. The Pre-owned Sales Management has absolutely no regard for customer svc, lacking follow-up ability, as well as inability to speak the truth. This dealership doesn't care about the consumer after the sale, they are combative and have no regard for the consumer after they get their money. I would recommend to stay away from this dealership. Purchase and service your next vehicle at any other dealership but AutoNation Toyota Pinellas Park.

Everything was smooth and convenient. We had Mo helps us go around to check cars twice and gave us good suggestion and advice on what car is best. Today we did go back and he wasn’t there so we has Barrington helped us through the process and provided more detailed information as well as making my husband happy to close the deal. And Hicham guided my daughter for the test drive, features used and prepared the car. Matthew helped us also the young finance guy who additionally helped us go find a better deal and everything was successfully done in 3 hrs. Thank you so much for all your help that we are able to close the great deal! We are happy for your services. I highly recommend these guys. Thank you so much!!

Has waiting for 30 minutes on arrival but then Lori saved the day!! She was the best..excellent customer service! Explained clearly what issues were and how the would be resolved. Apologetic for delay ..am very happy with Autonation Toyota Pinellas Park! Thanks!

Great experience and great deal!!! Thank you Michael Boykins for such an amazing experience, low pressure, and responsiveness. Class act!

Parts gentleman went above and beyond to help fix (rather than replace- for now) key fob and made extra effort to walk out and make existing one work! Helpful on other issues. Worth drive out of the way.

It's good place to buy your new vehicle & service at. AutoNation toyota of Pinellas Park, they help a lot specially Hicham and other few crew members Thank you guys for helping me out 😊👌🏼

I went in for an oil change and for someone to check my tires. They said the oil was fine and didn't need to be changed yet and did a free tire rotation. I love honest people. Thank you.

I had been looking into 4Runners for a long time now and finally decided to make the jump into purchasing one. I inquired about a vehicle listed on the website, test drove the next day, and purchased a model that was in-transit to the dealership. Arif was easy to work with, and my vehicle came in about a week earlier than expected. I am now enjoying my new 4Runner!

I was impressed by Abdalmenem for his follow through for over a month with us even though we didn’t find our car with AutoNation. Ask for him and he won’t disappoint!!

Ed and Ryan made my purchase of a vehicle the easiest and best purchase i have ever made from a dealership. I will hands down never go to another dealership! They have my business from here on out!

Lori was great and 5,000 mile maintenance done in timely manner.

Gary was well informed and easy to work with. He got me additional information very quickly and I will be bringing my car back for additional service within the next week. Thank you!!

Jesse is an amazing salesperson! I purchased my 3rd Toyota and the 2nd from him. Both times he has gotten me a deal that I am very satisfied with. He knew exactly which vehicle I wanted and contacted me as soon as it was available! He is a pleasure to work with. I'm sure I will buy another car from him in the future! Thanks Jesse and AutoNation!

Do not buy anything from this place go to a different Toyota dealer trust me you can thank me later

Helpful staff and not overbearing, got want I wanted.

After seeing car advertised on Car Guru, I sent a request est for more info. It was Sunday and was surprised to get a call back within a few hours. Talked with James Molinari and setup appointment to see car. Got to dealership and James was waiting for me. Showed me car and tool me for test drive. Then went in and sat down a worked on a deal. After the normal back and for of a car deal I struck a far deal for the car. Within 2 hours of arriving I drove away with a new car. Experience was outstanding and working with James and Jim Eicher was easy. Doing the financing with Alex Leatherbuty was also seamless. I would recommend visiting AutoNation if your are in the market for a new or used vehicle.

Mr. Gary is my go-to advisor. Reliable, efficient and above all else, kind! Autonation Pinellas Park always provides the best customer experience. Thank you all involved in the experience!

Great service.

Janetta Green is TERRIFIC! I have been to see her a couple of times as I was in market to buy! Always with a smile on, Very informative,and unbelievable Hustle. We also communicated by phone! I finally Bought a car . Was very pleased with Her and all the other services there! She is Terrific A-KEEPER! As I was there every time I stopped in she is admired by ALL other Employees!! That’s AWESOME TO SEE IN A MANS WORLD! Every one there admires and RESPECTS HER! My last comment is GIVE THIS GIRL A RAISE!! She EXTREMELY DESERVENT OF One! THANK YOU ALL

Great experience. I dropped my car off and picked it up when it was done. Hope was great

I had the easiest buying experience with Jose Arrellano Torres and his team at AutoNation Toyota. Jose is a consummate professional, promptly answering questions I had. He made it well worth the over three-hour drive to buy my new Prius. My local dealer was charging $10K over MSRP. Jose explained AutoNation does not do that! Thank you. You have a new lifelong customer in me.

Great experience - waited for service and it was finished within an hour.

Appointments are made and are timely adhered too. The service is done thoroughly to help maintain the vehicle is great working order. We’ll done Service Department.

Efficient, friendly, knowledgeable, clean, great waiting area, quick in and out

Our associate Amy was awesome! Amy was very professional and extremely helpful. She walked us through the process and helped tremendously. New customers for good!

Great and efficient service. A shout out to Lori for her friendly and attentive service.

I drove up just before they closed for the night, and they took care of me immediately and courteously. 5 stars.

Service department is always class act and top of there game

Jose led me from start to finish and made it so easy. Kept in touch via texts/calls/FaceTime and made the whole process so smooth.

Appointments are made in an efficient amount of time. Service Rep’s keep you updated. However, my vehicle was taken in for the smell of antifreeze, and my service ticket reflects all my fuel hoses and clamps being checked. No mention of coolant!

Easy to make an appointment with service dept Knowledgable and communicate clearly with me Prompt and courteous throughout Comfortable seating while waiting for service dept to complete repairs

Great Experience! Asmaa (Amy) Blanco was a pleasure to work with. She is very kind and cares about her customers and their needs. She did an extensive search, and went above and beyond to locate the Tundra we were looking for. She was very knowledgeable and was able to answer all of our questions. She kept us up to date on the delivery time and notified us as soon as it was delivered. Thank you Amy! We love our new Tundra! Happy Holidays! Ava, Mark and Roy

Purchased our 5th vehicle today. As always, great experience. Kind staff and very clean. Jesse was my rep and was really helpful and knowledgeable.

Janetta was awesome , highly recommend. The rest of the process, frankly, needs an overhaul but this is not specific to this dealership. The pressure the buy crap at the “closing table” does not appeal to me, not to mention the time wasted. It should not take longer to buy a car than buy a house.

Great place to shop to shop for a car, Jesse Eubanks took care of me! He made the process super simple and fast definitely go see him if your looking to buy a new car!

My experience was John was great. He was very professional, courteous, and knowledgeable. I would recommend him to a higher position. Thanks for the positive interactions with all involved! (Did someone put something in the water there???!!!)

Thanks to Mike Boykins, I had found the car I truly was impressed with. He was straight forward and gave me all the information I had needed. Looking for a car, find Mike

Always great! My cars have always been Toyota

Jess is a Person of her word. She will take good care of you.

When I walked into the dealership I was expecting to be met with high pressure sales and a quick buy scheme. However after speaking with Jesse I was pleasantly surprised at how easy he made the whole process of buying a new car. There was no high pressure, and I left happy feeling like he pulled out all the stops to get me the best deal that he could. I enjoyed my experience so much that I brought my mother to buy a new a new car the next day. 😊 If you’re even thinking of buying a car or just looking around, do yourself a favor and request Jesse. He will answer all of your questions and address any concerns you may have. You’re nearly guaranteed to leave happy.

Jesse Eubanks is amazing!! Thank you

Starr is very personable and professional. All our needs were met and the Manager, Barrington, made the purchase process seamless. I have bought other vehicles from this dealership in the past and will continue in the future.

Just wanted to give a big shoutout to Jesse Eubanks at AutoNation Toyota in Pinellas Park. This branch is constantly filling the lot with great deals and new inventory. Jesse not only helped me find the vehicle that met my needs but made the process incredibly easy. Proud to be part of the Toyota family!

Jesse Eubanks was great! I will be dealing with him from this point forward.

Nuestro agradecimiento a la Señora Graciela que nos ha dado una atención excelente el día de hoy, muy amable, cordial y muy dispuesta a complacer el pedido de auto de sus clientes. Excelente lugar y excelente servicio.

Service was fast and efficient. Thanks Lori

Jesse was awesome & helped me a lot! I didn’t feel pressured with him and that was very nice! Knowledgeable, kind & wanted me to be happy with my purchase no matter what i choose to go with! Thank you Jesse!!

Great place great people great cars

Jesse Eubanks, was amazing he made my car buying experience awesome.

Jesse eubanks was very knowledgeable , respectful and was the biggest help when it came to helping me find the right car . He made the process very smooth and stress free . He helped walk me through everything and made sure I was comfortable. I’d definitely refer him to anyone I know! One of the best sales man around!

Vanessa and Amy are simply the best. Wonderful to deal with on buying and trading in a car. My highest recommendation.

Rocky always provides the upmost experience from arriving to the dealership and leaving. She?s very knowledgeable and cares about her customers! Thank you soo much for your hard work! You are a keeper and a phenomenal asset to this company! Continue to be yourself it will take you far!

Eyad was awesome! He showed me my options, was knowledgeable on car features and gave me a great price. I had a great experience at AutoNation Toyota thanks to Eyad Z.

I had a great experience at AutoNation Toyota Pinellas Park and had Mr. Booz assist me in the process. I couldn?t be happier.

Great dealership, Great deals on new vehicles even better prices than used. Great sales team

Rocky always provides the upmost experience from arriving to the dealership and leaving. She’s very knowledgeable and cares about her customers! Thank you soo much for your hard work! You are a keeper and a phenomenal asset to this company! Continue to be yourself it will take you far!

Jannetta was GREAT and help me through the entire process Thumbs up to everyone there!🥰🥰🥰🥰🥰🥰🥰🥰🥰😋

I had a good experience buying my car at AutoNation. Ask for Eyad he's very helpful

Eyad was great to work with and very helpful. He made sure the process was painless and there were no surprises.

I sold a car back to them. Amy was amazing. She made the process easy and explained the process. She also honored the quote that she gave over the phone. She was a great person to work with.

Ramin was a true Professional I would highly recomend anyone I know that's looking for a vehicle to go see him.

My experience was great. Youssef in finance was so helpful. Yaz my sales person was outstanding.

Lori is the best, service was really quick. I was in and out in 40min. Autonation Toyota is the only dealership i would recommend to everyone. I was greeted when i came in and when i left. Thank you guys for making the process so easy!

Ramin Yazdani was a pleasure to work with. He was knowledgeable about the car I was interested in and showed me how to use all the features. 1. .

Ramin was very responsive and considerate for my needs as a potential purchaser. Specifically, he didnt try to waste my time and got the answers to all my questions very quickly and honestly, a rare quality for salesmen in auto industry

Everybody was nice and thorough and took good care of my truck I will be back thanks

Excellent experience found the vehicle I was looking for ramin was great.

I needed a part for my Toyota and while I was struggling to put on Mr Rob McCool saw me and offered his help. It took him a few tries and he could have easily walked away but he persisted until he got it on. I was extremely thankful! Great service and very professional.

Is my second time buy a car in here feel like family help me out with everything thanks

Came in for my 15,000 mile service, Lori Dezern had me in and out of there very quickly. My appt was for noon, but I dropped it off early. My car was done at 12:30. Thanks Lori! Hopefully I get you next time too. You’re the best!

Friendly prompt service, on time, and efficient. Lori was tops.

Amazing, professional payed attention to customers honest with the information and respectful

Janetta was super helpful I highly recommend her to anyone purchasing a new vehicle.??

La atención y servicio excelentes!!! Gracias!!

They use the cars while they service them. make sure to read the milage before and after the service.

We went in to get a new tire, because we had two nails in it. They reacted pretty quick. A tire had to be ordered but the spare was out on for us.

If I could leave negative stars, I would. Anyone wishing to purchase a new vehicle here, please take the time to read this as it can save you a lot of headaches. I bought a new vehicle here and traded in my old vehicle on 10/16. My previous car loan is still not paid off as of 11/30. I was told not to worry about it because my first payment isn’t due for 45 days and it would be settled by then (usually within 30 days). After 30 days passed, my trade in still had a balance and I contacted the bank the trade in was financed through and they had not received any payoff check. I tried contacting Autonation to see what was going on and I was getting the runaround — getting transferred to voicemails or to people who don’t have voicemail and it just hangs up. I have purchased 7 vehicles in my lifetime and never did I have to deal with paying on a car I no longer own on top of paying for a new vehicle purchase. I contacted the Better Business Bureau and filed a complaint against the dealership on 11/19. It was only after that on 11/21 someone contacted me and told me the check was sent out on 10/28 with a photo of said check. Lo and behold, I called the bank and the check was never received for my trade in. I was told by the bank and the dealership that it may have been lost in the mail. After some back and forth last week, I was told that they would be looking into reissuing a new check after they verified that the check was never cashed. On 11/28, I spoke to Yaz who genuinely empathized with me and wanted to help but unfortunately the accounting department was already gone for the day. He sent an email and CC’d everyone in his power to get this resolved for me. I truly appreciate and would like to thank you for your excellent customer service but unfortunately it has fallen on deaf ears. Today 11/30, my salesperson, Graciella sent a photo to me with the same exact picture of the check I received 11/21 saying it was a new one sent out on 11/28. I compared the two photos I now have received and it was the same EXACT check number and same EXACT date that was sent on 10/28 that was never received for my trade in. So I called the bank to double check and they didn’t receive any check. I then followed up with the accounting department at Autonation and she said no new check was reissued but that a TICKET was put into corporate to try to get this resolved. I then asked for the corporate phone number so I can handle this myself but was not given the number. She then stated she could have this expedited (you would think this would have already been done). After doing some research online, what is happening here is called auto fraud. In the state of Florida, there is a statute of limitations when you trade in a vehicle. Pursuant to Fla. Stat. § 319.24(5), “[a] motor vehicle dealer acquiring ownership of a motor vehicle with an outstanding purchase money lien, shall pay and satisfy the outstanding lien within 10 working days of acquiring ownership. It has been 46 days now and I am paying on a car I no longer own and I just had my first car payment on the new vehicle I purchased. How is it fair I need to uphold my end of the contract when the dealership hasn’t? It’s not. And it’s not right. There’s a few lessons I have learned working in customer service and that is you empathize, do everything in your power to help your customers, and make things right if you have done something wrong. I have NEVER in my life dealt with this at ANY car dealership. Wire the check, overnight it to the bank, pay the loan off by phone, write the check and I’ll pick it up and hand deliver it to the bank — just HANDLE IT. This has gotten so out of control it’s ridiculous. There is so much this dealership CAN do and it’s not being done which is very sad. Purchasing a new car should be an exciting time in anyone’s life but this has turned into a nightmare. Consumers beware..

I had a great experience with James Molinari. We’ve been looking at vehicles for a few months and he answered all my questions. Very attentive and would highly recommend. Thank you James and Autonation.

Love this place! Have been going here for years!

They outsourced their appointment scheduling to South Africa which made me waste a day. Then I get there and they skip me and didn't correct it when I mentioned it. Then I tell the guy my problem and he dismisses it like I don't know what I'm talking about and said that it'll run better once the oil change is done. It does not. The drinks in their vending machine weren't even cold.

I brought my car in for a Full synthetic oil change. and good thing I didn't stay in the waiting room. I went to check on my vehicle and ask what oil they were installing and it was Regular oil. So I should the receipt for the full synthetic oil change. so he changed the oil. so if I didn't do that I would have regular oil and thinking it was synthetic. But the service tech did a great job.

I worked with Janetta, and she was by far the best salesperson I’ve ever worked with. She was pleasant, helpful, and stayed with me until the end of the buying process.

Very professional crew here. We were immediately welcomed by Zach on the property. He took us in and after getting some info, Bruce introduced himself. He is an awesome guy! He worked with us in every possible way and made the purchase easy for us. When we thought it was over, then Yosef in business office showed us another example of professionalism. They were all wonderful at Auto Nation Toyota. We recommend this place to any one who is looking for the possibility of getting a vehicle.

Professional, courteous, knowledgeable staff from hello to driving away in my new Hybrid Corolla

Jess Eubanks is amazing. Respect and professional. The best experience I?ve ever had with a salesman. Alex in financing is so amazing and professional and personable.

This was one of the best car buying experiences! Buying a pre-owned car for our daughter in grad school and our salesperson Starr Landers greeted us immediately and was so professional and knowledgeable. First class service without the high pressure to buy. We will definitely return and refer others.

My service expert Rockey, went above and beyond to meet my needs?. Thanks again for your service excellence

The transaction was smooth. The car I bought came earlier than expected which was great. Thanks to Kouroush for helping me get the best deal.

Hassan and Ben were very knowledgeable and helped us navigate making the best decision on a new car that was best for us.

Great dealership. Jehan Ahmad was extremely helpful and responsive to all of my questions through my purchase of a Tacoma. If you are looking for a Toyota, Jehan Ahmad is an amazing, knowledgeable, and responsive sales person. I would buy again from this dealership and Jehan Ahmad.

This was my first experience with Autonation Toyota and I would definitely buy my next car with them as well. Starr was very patient and respectful! He showed me many different options before I decided which was the perfect car for me! Starr paid attention to the details so my 2017 Toyota Corolla SE looked brand new when I got it. Barrington and Al were also very attentative to my needs. I highly recommend Autonation Toyota! Thanks again! Jennifer F.

Was looking for a quick process to purchasing a car and the this dealer expedited our process.

Excellent service? Jesse was an excellent sales person

Lori was phenomenal, she had my car in and out in 45 minutes. She was very detailed when discussing what my car would need next and I appreciated that!

Awesome service Easy to work with Made me feel comfortable

They were very nice and helpful helping me to find the right car for me

We purchased a Toyota corolla . Best experience ever. Everyone was very knowledgeable and helpful. We will defintly use them again for all our future needs.

My service yesterday was extremely appropriate and professional. A superior performance by all I had contact.

Lori Dezern was fantastic to work with. Explained everything that was going to be done and had me out in less than 1 hour.

I purchased a used car that had less than 52,000 miles as is. Within a week I found out it had engine problems. They refused to exchange it and the men in the used car department were very condescending to me. I had a 90 day service warranty and after bringing car in 5 times for same problem it was never fixed and they refused to change motor under that warranty saying it was negligence from previous owner. Another mechanic opened hood and you could visually see the sludge problem. It is obvious that they never inspected it to begin with

Their customer service is great The first time buying at this location they treated you well Amy Blanco was our Sales Associate She is A +. She will take care of you and treat you like family We recommended her not 100 but 200 She is very helpful thank you Amy and the rest of the staff for their service

They knowingly sold me a vehicle with a major motor problem and refuse to refund or exchange it for us. They are also unwilling to repair / change motor under warranty that was given with vehicle