I had a great overall experience with this dealership. I was only in town for a few days and Colin worked with me to get my vehicle serviced under difficult logistical constraints. My only regret is that I don't live in FL, so I can't give them more of my business. Seriously.

As someone who finds dealerships quite stressful, I can say that this was a breeze compared to past experiences. I had the pleasure to work with Janetta as my salesperson and I cannot recommend her enough. She was so helpful, kind, and didn't pressure me at all. It was definitely the best and most straight forward car buying process that I've ever encountered. Janetta is amazing and so supportive. Highly recommend asking for her if you're out visiting and shopping for a vehicle!

The sale manager did a great job helping us.

I love upbeat and energetic people along with helpful, kind, considerate and about business. All in all, I look forward to returning and I'd hoped to get the same heat customer as I did before.

Its a used car dealership we used. Paid a little more than I wanted long paperwork prosses. But overall we got the car we wanted and a two year warranty to make up for the price we paid.

We recently visited the Pinellas Park AutoNation Toyota dealership and were pleasantly surprised by the warm reception we received by all we met. We were greeted by a very pleasant young man, Joannis Abrashi, who showed us the Toyota Venza model we were interested in. Joannis was very thorough in going through the many features of the Venza both inside and out. We were impressed by his depth of knowledge of the car since he has not been long with the dealership. We are considering trading in our Lexus on the Venza so we also wanted to meet all the staff we might be dealing with. Both the General Sales Manager, Yanni Boussias, and the Acquistion Manager, Robert Aquilar, were equally pleasant and we're sure are highly competent managers we could come to if we ever needed help. Since Service is such an important part of any driving experience we also met, Christie Torres, Customer Care Advisor, who was quite knowledgeable about any the needed service and its cost. All in all, if we buy the Venza we will most certainly consider AutoNation Toyota as they checked all the boxes of a dealership that we look for. Conrad Boyle

I,m glad I dont have to go back.I rather go to the dentist

I HAVE BEEN BUYING PARTS FOR YEARS ,BUT LATELY THE STAFF IS BEING VERY UNPROFESSIONAL. THEY HAVE BECOME VERY LAZY AND IT GOT TO THE POINT WHERE THEY JUST TRANSFER YOU AROUND,ITS LIKE CALLING METRO PCS YOU HAVE TRY THEM ALL UNTILL YOU GET THE ONE GUY THAT HAS COMMON SENSE.

Had a great experience buying a RAV4 Hybrid. I appreciate the kind attention, information and service of the salesman Abdo n business manager Kirk.

Great team! Kourosh helped me with stock info, got me out to test drive and got me tuned in with Kirk who got the finance sorted and over the line. All quick and easy! Great follow up as well, I've had a check in with both the sales and technical team since to make sure all is good. I left with a Ford :p but still happy!

Great experience! Kareem Tadrous was my salesperson and did an excellent job. He listened to what was important to me and showed me the Tacoma with all the features I wanted. Sal and Sam did a great job getting me the deal and the payment I was comfortable with. I love my new Tacoma, and these men made it enjoyable doing business!!

Amabilidad y profesionalismo

good experience, although there wherea few speed bumps along the way, they helped me out and got it done! Will be returning with all my future business

Hicham helped to get me a very fair price on my trade in.He set me up with the courtesy van and the whole process was smooth and simple.I would highly recommend Hicham

Edward maier is wondering I got there early before my appointment ,Edward get my car in and out thanks again

What an amazing purchase experience at Toyota Pinellas Park. I just purchased a 2022 Toyota RAV4 XLE Premium from Joanis and I am extremely happy with my choice. I visited the dealership end of April and I was specifically looking for a RAV4 XLE Premium because that trim level has all the options I wanted. Unfortunately, at the time of my visit there was none in the lot. Couple days after I received a phone call from Joanis and he informed me that there is an xle premium on the way and I did not hesitate to put a deposit on it, plus I was sold on the color (Blueprint)! Joanis called me again to tell me that the one I wanted is delayed but there is another one that is coming the next day. Joanis sent me pictures of the same interior I would receive and I said ok. I came the next day, filled out the paperwork and purchased my beautiful 2022 RAV4 XLE Premium! Joanis was great, very patient, super friendly and knowledgeable- he answered all my questions. I will be back again for sure! Arber Lukovic

Abdo dynamic the best sales men so far at in dealer 👌

Super fast service on my towed-in car —despite a major part having to be shipped.

Totally recommendable! I got my car and everything was smooth and processed quickly. Hicham and Robert were a tremendous help, very friendly and very accommodating, thanks guys!

Jesse Eubanks was great to work with! I hate car shopping and he provided a great experience. There was no pressure, and he was really knowledgeable. If you’re looking here, ask for Jesse. Thank you AutoNation!

My experience with Abdo Dynar was fantastic! He has a great personality and was very friendly and patient with me as a first time car buyer. He listened to what my wants/needs were and explained all my options to me without any unnecessary info or add ons. Can’t wait to work with Abdo again in the future!

Was extremely satisfied with the very personal service I received from Scott Cannariato. I saw a vehicle I wanted the night before mother's day and although he was off on mother's day he still met me at the dealership to make sure the whole purchasing process went smoothly. I'm definitely recommending him to all my friends. AAA+ experience!

Starr was great. From greeting us to waving us off with our new vehicle. Easy experience at all stages.

Cool cars and friendly service. These guys know everything!

I had a professional memorial experience with sales associate Abdo Dynar . He was very professional, trustworthy, helpful and friendly. I highly recommend him to help you find a good car with good deal.

I was in the car biz for over 25 years , I will tell you if you want to be treated fairly there is not a better group to deal with , go see Terek he will take good care of you and the management staff is there to help also. Go have a wonderful experience at autonation Toyota of Panellis park

It started out poorly as no one could find my appointment. The service manager got it straight and didn't charge me for labor because I was being patient .

Great experience! Very fast and easy!

Recently, we ordered a Tacoma Sport from AutoNation. I was fortunate enough to meet Hicham Elouassini , sales associate, when I first walked onto the lot. Throughout the entire process of viewing trucks available ,Mr. Elouassini went above and beyond being attentive to my needs/wants, consistent in providing information, and highly professional. Every question I had, which were numerous, were addressed directly and to the point. Mr. Elouassini acted promptly and efficiently as he acted as my lliason between myself and the sales management team. Once it was determined that I would need to order the vehicle, Mr. Elouassini was instrumental in guiding me through the design of accessories and packages that met my needs. Once ordered, Mr. Elouassini was highly attentive in texting me of the progress of the build of my Tacoma. I received weekly updates, voluntarily on his part. I was given a timeline of 60 days from the time of order to the arrival date. Mr. Elouassina's updates were right on, with the vehicle arriving on day 58. I have been buying and selling automobiles since 1970 in multiple states. Never have I worked with a sales associate that was as "up front", transparent, and factual as Mr. Elouassini, who is a true asset to AutoNation Toyota's (Pinellas Park) sales team. It was a true pleasure working with him.

Sold me some complete BS! Definitely don’t recommend

Bought our new RAV four and love it. All went well with the sales team and the closing with the financial team. The only hiccup was one of the financial people was not forthright with me regarding interest rates. I asked if I could get a better rate through my own credit union and he assured me I could not. That was false and I got a much better rate. I felt deceived. Other than that a great experience

I went in yesterday for routine service on my daughters Rav4. When I dropped off the car, a gentleman named Craig asked if I would be interested in trading in the car for a new one. I am never one to not listen to an offer. While I was gone and car was getting serviced, they appraised it, and when I got back Craig asked to go over the numbers. I was happy with the offer, but told him I was only interested in a White Rav4 Hyrbid. They luckily had one. I was very happy with the deal. Craig was not only a pleasure to work with during the deal, he also was very patient to go over all of the details on the car with my daughter and how to work all the new features. I would definitely return to Autonation Toyota!

Jesse Eubanks my wonderful salesperson was knowledgeable and patient during the buying process he answered all my questions did not try to oversell and was very calm and helpful in every way EVEN THE DEAL WAS AMAZING THANK YOU AUTONATION!

Because I had appointment but I was waiting for 2hrs 30 minutes … it is awful for oils change with appointment. I don’t like at all

Ask for abdo dynar ,he is the best !! He’s Amazing and makes the process really smooth.He goes above and beyond for his customers and tries to help as much as possible. Great service

Abdo was very helpful! I am very happy with my purchase! Come and see Abdo for the hookup!

Robert in the finance department made things go so smoothly last week and Abdo in the sales department when I picked up my vehicle today was amazing! Excited for my new hybrid RAV4 a change from my old RAV4.

I just came here with my mother in law to pick up her new 2022 RAV4 and I ended up with a 2022 Tacoma. Abdo is a great help and took care of my mother in law and me. Very happy and satisfied with his customer service and over all he is a great guy! If you need a car come see Abdo!

I was pleasantly surprised with the speed and ease of service. My service manager was great and no high pressure selling of extra services.

Great service experience. Pull up to the service and they’ll check in and take your car for you. They have tons of seating and even a free coffee machine inside.

Jessica was very helpful in buying my 2018 Range Rover velar. The process to sell my car was very smooth and quick even though the sale was done on Sunday. She was enthusiastic and professional. She gave me a good deal on my car a lot more money than Carmax and Carvana. If I would like to buy a car, I would not hesitate to use Jessica as my sales associate.

Jessica was very helpful in buying my 2018 Range Rover velar. The process to sell my car was very smooth and quick even though the sale was done on Sunday. She was enthusiastic and professional. She gave me a good deal on my car a lot more money than Carmax and Carvana. If I would like to buy a car, I would not hesitate to use Jessica as my sales associate. I recommend this dealership.

Excellent service. Customer focused. I've been to multiple Toyota dealerships and AutoNation Toyota Pinellas Park is the best. I've been taking my cars to them for over 12 years and I've never had a bad experience. The quality of their work is excellent, their service representatives are always professional and courteous.

Selling a vehicle was not really in our plan over this past week, but Jesse Eubanks of AutoNation Toyota not only made it easy, efficient, and painless, but was an EXCELLENT example of Customer Service in an Industry that that can leave Customers frustrated. Thank you to Jesse's Manager, Bruce, for stepping up to "meet in the middle" to get the best value for our daughter's car. Jesse, you single-handedly and successfully restored our faith in the Dealership Service Industry. Guide your new Trainee (Craig) well! Hey, St. Petersburg, Pinellas Park, and surrounding areas....ask for Jesse Eubanks! Chad & Michele Chapman

This was the best experience I’ve ever had buying a car. Usually, I feel pressured, uncomfortable and unheard but right from the beginning we were welcomed and accommodated. Mat set our original appointment to come in and Jonais was our salesman. He was so friendly and focused on our needs and providing us with the best experience. We told him what car we were looking at (online) and he immediately went to get it for us to test drive. During the drive he told us more about the vehicle and it’s features and answered all of our questions. When we decided we wanted to buy it, the process took about 20-30 minutes to get approved and for us to see our options. We got an amazing rate and he worked hard to accommodate our needs. Robert was our Finance Advisor and it was an absolute pleasure to work with him. He worked quickly and efficiently to get the paperwork completed and did not pressure us to add additional items onto our purchase. He gave us all the information that we needed to make the decision that was best for us. Not only is he great at his job, he took an interest in us and was very genuine. We really enjoyed our time with him and the conversations we had. Bruce who is the sales manager was also an incredible asset and was honestly the reason we decided to buy. Not only is he friendly and fun to talk to, but his skills with a scanner are UNMATCHED. I’ve never seen anything quite as awe-inspiring as his ability to scan documents so quickly. He also was wearing an R2-D2 shirt with a license plate on it and it immediately sealed the deal for us. Go see the people at AutoNation Toyota in Pinellas Park! They are a superior dealership to anyone else in the area!!

Great team, service, reliable. Highly recommend

Went to a different dealership first looking for a 2022 sienna XSE and they had ridiculous dealer fees applied to the overall price. Came into auto nation Pinellas park and met with Abdo. From the start he was getting me a way better deal at $10,000 less that the previous dealership plus gave us a great trade in price. From start to finish Abdo was up front and did not need to haggle on anything. The van showed up earlier than expected. Overall 10/10 service and transparency.

First service since moving to Largo FL and the service was great. This is now my go to dealership!!!!!!!

I went with my son to buy a car and Iman and Karl were great and couldn’t have given him a better first time buyer experience!

Very laid back dealership with nice staff members. I was in and out in one hour for routine maintenance which was awesome.

Edward Meier was very helpful and pleasant.. They worked quickly and got everything done that needed doing in a timely manner.

If you guys are planning on purchasing a vehicle in the pre-used building or make a spare key please please pleaseeeeee use Matt as you’re salesman and Bruce to provide you with a spare key.Matt is young and bright man and has amazing Customer service qualities for his age truly amazing. Bruce was just as Amazing he helped me out in a situation that Had slim options and found a way to help me out and made me feel that my voice was heard. outstanding service!! I would definitely refer these two guys !!!!!!!!!!!!

Very impressed with the whole experience. From start to beginning they made buying my first car a excellent experience and was willing willing to work with me to make a great deal. Will for sure buy a car from them in the future.

Professional team and service! Howard was great!

Everything was ready when I arrived. the salesman came right out. Took me straight to the car I requested to test drive. I was in and out with the car in less than 2 hours. Thank you James Molinari

Friendly, helpful. They listened to me in my concern of a repair and didn’t try to make it what it wasn’t. I used that car to trade up to a new one and thought they were fare on trade in and got my payment where I needed them. No pushy sales people or manger, just honestly trying their best to match my needs and they did.

Hat off for Ramin(salesman), gave me the best advices and took care every single detail, thanks.

I had Scott helping me he was great he helped me find the car I was looking for!!!

Worst experience I’ve ever had with buying a car . From the dealership messing up my financing to being broke down on the side of the road because they did not put enough oil in our truck before putting it out for sale . Just when you think that would be enough to never do business here again it doesn’t stop there ! Oh and forget anyone every returning your phone call to try and get your financing fixed . Left 6 messages for someone to call me back with not a single phone call back . It wasn’t until I requested to speak to the GM that I got a phone call but with no resolution of the problem. Do better Autonation!

Staff was amazing! Not only did I get the vehicle I wanted but they got me an amazing rate. Went above and beyond to make me a lifetime customer.

I brought my Toyota Sienna in for a leaky sunroof. I was pleased that it was a simple problem of the "gutters" needing to be cleaned out. I made an appointment for which I was on time and waited in the waiting area. My car was not looked at and diagnosed for 2 and 1/2 hours then taken care of in another 2 hours. I was told that "walk ins" are taken as they come. What is the point in making an appointment if the procedure is really first come first served?

Matt was incredibly helpful in working with me to order my GR86 in a timely manner. In Q1 of the year I was being quoted at a 6-10 month wait on an order to come in, but when I worked with Matt he was able to get me one in 2-3 months with no markup. I can’t thank him enough and recommend him to anyone in the market for limited supply Toyota’s.

I bought a Toyota RAV4 thanks to Jesse’s help today!! He made this experience extremely enjoyable. He made the time go by faster while we were waiting & was very kind. & the car is absolutely perfect!! Just what I was looking for.

I recently purchased a 2015 Toyota Corolla from this location. The process was very straightforward and put me at ease. During the window of the 5 day money back guarantee, I took the car to an independent mechanic who gave it a clean bill of health and said it was in like new condition. This validated my trust in this dealership. I’d recommend it to anyone looking for reliable vehicles, as Toyotas are perfect for this.

I just tried to schedule service, talked with Chris. Communication was very difficult. Not even sure of the outcome or what was scheduled. Accent too thick for clear communication. I tried to give my email address for communication purposes and I gave up after 5 minutes of Chris insisting my email had my last name in it. I spelled it literally 5 times. This is not a good start of a service experience. Edit/update 12 Feb. 2022 My experience continues to be bad. I’ve bought my car 2 years ago from you and for some reason you continue to merge my account with my mothers and dead fathers. I’ve asked you to separate this multiple times, but you continue on in this thread. Finally reached the service person I was assigned to, Barry, and gave him all my information. Today someone called my mother to confirm my appointment. This is unethical, for you to be sharing my information with her. What other personal information are you sharing? I’ve bought 2 cars here with my money, yet my account is linked to my mothers and dead fathers. Is the only solution to this problem for me to go elsewhere? 2 years on one car, 21 years on the other. I would like your future customers to know that their information is not private, they can’t even keep accounts separate for people with the same last name. Even when they have completely different addresses and phone numbers.If you have the same last name as another customer, autonation Toyota will share your personal information with them. Update 2 May 2022 Problem continues. My receipt shows a Corolla 2019, silver, delivered 2018. Car is red, and how do deliver a car before it’s made. Person handling my car insisted it was a 2018. When dealing with warranty issues, make sure they have the correct info. I don’t think they can correct the issue, they certainly have made no effort, although they insist are accounts are separate.

Lori did a fabulous job. She did exactly as she promised and had my car ready exactly when she said she would. She was extremely pleasant and terrific to deal with!!

Great 1st time buyer experience, I LOVE my Newp Camry TRD...I will work with Autonation only from now on..Very friendly, helpful and punctual on get back to me with any questions I have.

My receipt reads, silver car, delivered 2018. My car is a 2019 red Corolla. They merged my account with my mother and dead father. How do you deliver a car before it’s made? I’ve been asking them for a year to correct the issue. This time the person handling my car insisted it was a 2018. You’ll have no privacy with these people, they even called my mother about my car. Very unprofessional.

I’ve been to plenty of dealerships in my life whether it was for my own personal vehicle or for that of a family member of for the business and I can honestly say that I’ve never had an experience like this one. We worked with Dylan and we arrived in the pouring rain and this man was waiting outside with great energy and a smile on his face. It’s the little things you know? He was truly eager to serve and you can tell it was authentic. From the second he greeted us to the time we parted ways he made the experience one to remember. We were there for an hour or two but time really flew as the entire time we were all laughing. It was such a pleasant experience. Not only did he make the experience enjoyable and fun but he helped us get exactly what we needed. His service was impeccable. I don’t know what he gets payed but seriously it should be doubled if not tripled. I’d hire him for anything. I’d buy anything he’s selling. Not because he uses some sleepy tactics but just for the reason you can tell genuinely he is someone you can trust. I felt a moral obligation to write this review because it truly is not everyday that as a consumer you receive service at this level. If you’re looking to buy/sell a car you NEED to come here and ask for Dylan. Do it while you can. A guy like that climbs to the top quickly!

Dylan the acquisition specialist was by far the best person I've ever had the pleasure of doing business with. I will be asking for him next time! He is hilarious and made the experience very exciting :)

This is my second experience with this horrible dealership and it was nothing short of Awful the second time, too. Needless to say, I won't be back. When I went to drop my car off to have the front-end checked, four different salespeople approached me about selling my car or buying a new car. I was there to get my vehicle serviced, not buy a new car. They were very persistent and it was NOT appreciated. I had to tell the sales guy I could barely afford to pay for these repairs to get him off my back. I dealt with Vincente. He called first to let me know I needed new brake pads and replace brake fluid, which I told him to do. He called back and said we also needed calipers because they were stuck. Later, he called to let me know the vehicle was ready. I had borrowed a car from a family member to use during this repair, so I went and picked them up and went to get my car. When I arrived, I was told something wasn't right and I would have to wait because they received the wrong part in the right box and installed it. I had to wait for the new part to arrive and be installed. Since the temp in the dealership is kept around 32 degrees, I was freezing while I waited. They gave me a 10% discount for the inconvenience. But that's not the end. When my vehicle was finally ready, three hours later, I took off out of there, only to find my foot hit the floor to try to stop! I circled back and they were surprised to see me back so soon. I let them know the brakes went to the floor to stop. By this point, it was almost 7:00 p.m. so they paid for a Lyft to take me home and kept the vehicle overnight. I live 30 minutes away from the dealer and only took it there because I was worried about the front end. The driver of the shuttle was the highpoint of the experience. He picked me up the next morning to pick up my car and the guy couldn't have been nicer. This is my second visit to this dealership and it will be my last. On my first visit, they fixed my wiring that had been chewed by rodents, but again, I had to return immediately after picking it up. They gave me a $20 off coupon and a free oil change for that experience. I guess if you live nearby you could try them, but living 30 minutes away, it's too much hassle to deal with AutoNation Toyota Pinellas Park.

Today we went to drive pink automation Pinellas park one and was the best experience after visiting different dealership and we meet Scot he is the best by far sales man I ever meet not pushing anything for me and he give me all the time to look around and choose the car that I need and he did everything can be possible to make the deal that I was looking for and ALi as well he helped me out with the financing that I’m looking to get totally awesome experience and everything was so fast in tow hours I’m done thank you so much Scot and Ali for you have done today totally awesome and as recommended if you planning to visit them always look for Scot and he will do his best to help anything Again thank you so much guys

Dylan (the funny acquisition specialist) made the process of selling my husbands car very smooth and exciting. I have never had a better experience. Thank you Dylan!

Ryan was such a pleasure to work with made the transition super easy . And handled service with care

This location is absolutely amazing with their customer service. Rocky and Bobby were great! They made my visit very enjoyable. And a double shout out to Rocky who was fast and efficient and got me on my way in no time. Thank you!

I want to thank Andre and the team for the honest and friendly way they treated us when we bought our 2022 Toyota Highlander. They were upfront with everything and there were no surprises at signing. There were no pressure sales tactics and the final price was better than anywhere else we shopped.

I have bought many cars from here and they have always taken care of me. The are always quick too get my car service done..... I won't go anywhere else

They very kind and acommidating and do good work .But seem to take little longer then I thiught it should.

Excellent service punctuality in receiving my car and the delivery of my car were very efficient, they gave me transportation to my work and pick up at my work. Very clean facilities and all The staff very attentive to my needs. I recommend it without any doubt Excelente servicio puntualidad en recibir mi carro y la entrega de mi carro fueron muy eficientes, me dieron transporte hacia mi trabajo y recogida en mi trabajo. Instalaciones muy limpias y todo El personal muy atento a mis necesidades. Lo recomiendo sin duda alguna.

I just purchased a 2022 Rave 4 Hybrid Limited from Auto Nation. I traded in my Prius Prime which I purchased from them one year ago. Janetta was my saleslady. She did a great job. Coming in for support was her manager James Purcell. He help save the deal when the car did not have exactly the options I wanted with a work around. Auto Nation is the place to buy a vehicle. They don't try to sell you above list price even in the car shortage. I highly recommend Janetta and James as your contacts when you buy from them.

Keith Hanson took care of everything from our first email to the time I drove off the lot. Very attentive to my needs. I had some very minor issues with the car the first few days and Keith was right there to correct the problem. Great staff and great service.

I came in with a flat tire and left with a brand new car! Jessie was very nice and worked hard to get me a good deal. Shivas Patel was very nice too! They should both get a raise!! I'm very happy with my new car, although I may be in for help on some of the technical stuff. My husband is still not talking to me,but he'll get over it. LOL

I have bought many cars from here and they have always taken care of me. The are always quick too get my car service done.....

Maintenance services are always speedy and the representatives are always very nice!

Not a good experience. Not good repairs. Communication nil at best. Made fun of how bad service was when I came in yesterday. Tried GM via text to see if I can actually get my repair I paid for fixed. Will end up going to Stadium Toyota which is where I should have went with it in the first place. But this was closest and this is my last visit there. Don’t go to this Toyota dealership. Run by people not from the US. They don’t care.

Service for my Tacoma was due and Howard did an excellent job taking care of me and my vehicle. I have used AutoWay for servicing of all of my Toyotas in the past 5+ years.

You were recommended to me by a coworker. You have taken very good care of my car whenever I've brought it in. I intend to keep my car for a while. I will continue to bring it to you to keep it in good condition.

Imann was the sales associate that help me get into my new highlander. He went above and beyond to help me get the deal I wanted and helped me with any questions I had, even after my purchase. I would highly recommend asking for him if your looking for a Toyota!

Eddie is the Absolute BEST!!! I don’t know if I want to marry him or adopt him. We will always buy a Toyota and use this dealership

It’s a great dealership except I had to buy a tire cause mine had a nail in it and now my alignment is off.

I highly recommend Toyota Auto-nation! My salesman was Iman Bageri. I have sold cars myself in the past and I always prized myself as a salesman that wasn’t aggressive or too pushy. Iman was a perfect gentleman and showed patience and salesmanship. The finance officer ( Mr Salman ) gave me a good price on my trade-in and made the entire process go by quickly and efficiently! Thank you both! When you go to Toyota auto-nation, be sure to ask for Iman!

This place is what car buying should be! We had the pleasure of working with Asimiyu and Karl, the whole experience was such a breath of fresh air, no pressure or mountains of paperwork. They truly treat you like family and are honest through and through. Will definitely recommend them and return in the future should I need another car! Thanks Asimiyu & Karl!!

Had a wonderful experience no one pressured you they let you take your time everyone is really nice if you want a really good car buying experience go to autoNation Toyota pinellas park

lori took care of my car’s service needs and paid attention to my financial wants. my car was ready before lunch! been a 13-yr customer b/c i feel their mechanics are honest. when most of your oil changes don’t require a long list of additional services, it’s a great day. :)

This place is what car buying should be! We had the pleasure of working with Asimiyu and Karl, the whole experience was such a breath of fresh air, no pressure or mountains of paperwork. They truly treat you like family and are honest through and through. Will definitely recommend them and return in the future should I need another car! Thanks Asimiyu & Karl!!

Got maintenance on my RAV4 everyone was very polite and everything was done within a good time frame.

Every time I have come in for service it has been a friendly atmosphere. I direct all my concerns and service thru Hope your service advisor. She is GREAT! She always explains the invoice work completed and lets me know whats cover and whats not. She has a great professional personality and today we all need that. Thank you for all your service. Stay healthy and safe. Sincerely Cindy Hite

En esta visita obtuve un servicio eficiente, fue puntual y el tiempo de Espera fue menos de lo que esperaba. Excelente

I went in today to see if I can sell back my lease before it’s due date of returning it next month. Scott, a very kind and informative sales associate greeted me. I told him about my idea and he immediately told me that he would be glad to help. We chatted about the lease-end terms, what he thinks could possibly happen, ( in my favor) and he instantly put my heart at ease. After a few minutes the sales manager came over and also talked to me for a bit, letting me know that they will “go to bat” for me to make it a great experience. He did and between Scott and Bruce, I’ve had a wonderful and seamless experience. These guys are true professionals in the industry and Autonation Toyota should be very proud and grateful to have these two on their team. They both work in the pre-owned/ certified used cars department but they are able to assist in the new car side as well. Thank you gentlemen for the great experience, in this day and age of uncertainty, it’s nice to be able to still count on someone who won’t let you down.

Excellent customer service! Christie took great care of me, kept me informed on progress, and was pleasant and positive at all times.

I came in for an oil change and tire rotation. Everything was super easy and Rocky was great!

Lisa was so helpful & got me going as soon as possible. Great experience & will definitely keep using them.

AutoNation Toyota Pinellas did an awesome repair after animals/possums chewed my fuel tank hoses to shred. Special shout out to Tony the excellent service representative, he was always a professional, went out of his way to make sure my truck was running perfect and wasn't hard on the eyes.⭐⭐⭐⭐⭐Thanks.

Went to 2 other Toyota dealerships before I finally found what I wanted at autonation Toyota in pinellas park. You can say 3rd times the charm! Very honest and realistic trade in quotes and numbers, was able to make a deal that satisfied both of us. No funny business, cut straight to the point. Iman was a great salesman, didn’t try to pressure me like other dealers, they genuinely care enough to help you get what you want out of a vehicle. Karl was very informative when it came down to warranties and add on expenses. 5/5

***UPDATE IN REGARDS TO MY CAR ISSUE. I was able to get in contact with the General Manager of such location Mr.Chafik Amrani and Mr. Sam Souryal and Mr. Amrani offered to pay for the deductible of my repairs to my car which I thought was great since he realized I was very upset and for those reasons I have edited my review. Again Thank you for understanding and keeping your word. My car is now fixed. ***UPDATE in regards to my car FIAT 500 I am still dealing with the nightmare of it shutting down while I am driving out of nowhere so I call dealer AutoNation to no avail I took it on Sat April 23 since no one gets back to me in regards to this nightmare car and that was also a waste of time since they sold me a car that their mechanics are not certified to work on. Who sells a car that they cannot fix at their dealership? This car has really stressed me out. So now I have to risk the drive to the only dealership that can try and figure out what is wrong with this car. I am so upset with this whole issue and of course, the guy Kevin who sold me the car never returns my call or the service manager. This is ridiculous already. This car has become a hazard already. If I could give them a zero I would but to leave a review and update I must leave a rating. Kevin was an amazing Dealer, he had the vehicle ready to be seen as I got there we test drove it and I loved its easy paperwork and the car was mine. **UPDATE I had an issue with my car and still do for some reason it keeps stalling on me and they don't seem to know what the heck it is or try to fix it at the beginning of the first time and second times I called the guy who sold me the car he was great and returning the call third time read the email and text message and never got back to me. No, I am not a happy customer.

Had a wonderful experience purchasing my new 2022 Toyota Corolla my sales person Ardianis Abrashi and Finance manager Bradley Leighton was on point answering all questions we had. Thank you guys!!

I bought a Toyota Corolla from AutoNation. My sale lady was Janetta she was great, helpful and nice! I recommend her if you're buying a car. She goes Above and beyond ! Great job and thank you!

Amazing experience! If you want a great sales person, go see Jesse Eubanks! He is a great person and will work his magic to get you what you want!

The coffee is goodNo salesman when you pull in Let us get in the door

Very nice professional people. Do need to get a car wash though had it at last car dealership and that was a nice perk

Amazing experience! If you want a great sales person, go see Jesse Eubanks! He is a great person and will work his magic to get you what you want!

My sales rep , Israel was great. But the finance portion of the deal was terrible. I gave a check for a large deposit towards my new vehicle. (16k) and apparently this deership does not deposit their checks but rather give it to a third party to process and guaratee the checks.. this third party, calls me asking for another check over the phone (I called my bank and they assured me that my account and checks are good and the check in question has not even been presented to them) and threatening to take back the vehicle!! Well, they will have ro deal with the Feds.. Who do they think that they trying to bully?!

Great service!

Be aware of odometer tampering!!! I recently bought a used car from this place. I found they had tampered with the odometer of my car. Can you believe that the more recent odometer reading is less than an older reading? Yes, this is happened in this dealership. This is odometer fraud and totally unacceptable. I called them about this issue, but no one would come out to follow up with me.

They make sure that you are heard and taken care of. U will always get my cars from here.

The dealership was great, I found the car online and was able to secure it with ease. Very nice and open to any option you want to look at and have a huge selection of used and new cars which is great. The only negative thing was the financial advisors. I know it's there job to get you to buy the packages but ours was really rude and trying to guilt trip us into getting something we said we didn't want. Other than that it was great

Cuentan con personal calificado🙋‍♂️🙋‍♀️ muy disponibles a la necesidad del cliente, aparte de generar una venta tienen como objetivo principal hacer feliz al cliente, mil gracias por todo su apoyo confianza y entrega recibida por el personal de Toyota Pinellas Park 🙏🙏❤️❤️❤️🙌🙌

Had a very positive experience. Oil change, new tires, spare keys. My service manager Kiley was great at helping me select high quality tires for the best price over the phone, automatically applied the best coupon deal once I got there and was very informed about everything I needed. Not a super long wait, either!

The service was outstanding from the point of making my appointment by phone, dealing with Hope my advisor and meeting Colin who I believe was a Service Mgr. All kept me abreast of what was being done on my car as well as keeping in contact with the service Techs. I was very blessed to have such great service everytime I have taken my car there. Thank you all for keeping my car in great running condition.

Colin took such good care of our Jeep Patriot. He made sure that the reason our car wouldn't start was due to the starter and was very friendly and helpful. I will definitely come back here for all our service needs in the future and recommend you check them out too!

Sold my 2012 Corolla. Fair price and James Molinari made the transaction easy and simple. We were done in about 90 mins or so.

AutoNation Toyota Pinellas Park provided excellent, efficient, and courteous service. They offered a comfortable waiting location and offered complimentary coffee. I will be returning. Thank you for a wonderful experience!

Our experience was excellent. We worked with Ryan on the phone and Jessica at the dealership. The process was easy, communication was honest and excellent and in a pretty short amount of time the entire process was completed. We would be happy to return to them for future automotive needs.

Great service. My personal Service Manager Howard Decker is top notch. My wife, son and I have purchased several new and pre-owned Toyotas from Auto Nation Pinellas Park. Never have had any problems as the sales and service departments are customer oriented.

I have a extended warranty with an outside company, Hope, my Toyota person, bent over backwards. She helped me with getting everything I needed yesterday for my Rav4. Thanks again 😃

Excellent and highly competent service from Ryan S. at Pinellas Park, outstanding

Easy to make my appointment. Gary assisted me, told me to have a seat and he would text when ready. Super fast and went on home! Great experience.

Just purchased a 2022 Toyota Corolla from AutoNation Toyota in Pinellas Park. Michael was great. Loved that all I had to do was fill out paperwork online go into the store sign the papers. Simple

Yesterday I had an oil change and tire rotation and assured me it would take less than an hour and a half. And actuality it took about 45 minutes and I was very pleased.

I stopped in to just look around the lot to see what trucks were in stock. The nicest gentleman, Dylan, came walking up to me to see if I needed help or had any questions. He was very knowledgeable and able to answer all of my questions. Once I decided on a truck we went inside to look over the finance details. A gentleman named John came over and he was extremely professional and did absolutely everything he could to satisfy all of my vehicle needs. I highly recommend this dealership!!

Christie Marin as always an awesome professional who makes servicing the vehicle easy, efficient and quick!

My experience was very nice. I didn't feel pressures in buying a car. Barrington was knowledgeable about the car and its features. This is the second Camry I have purchased from Automation in Pinellas Park and both experiences was great. I would recommend people to come here to purchase a vehicle.

Always very helpful and knowledgeable about their products parts and service in service I thank them for all they do they do they really do go above and beyond I will continue to tell people to go there and buy a car from them or stream them overall definitely worth the 5 star rate

Great experience picking up a Tacoma at this dealership. Jessica Martinez was great to work with!

Everyone was very pleasant and helpful.Gary my service advisor is great and always goes the extra mile to make my experience easy

The techs went above and beyond the call of duty. Top notch service!

Ryan was professional and courteous. I appreciated the way the whole thing was handled. Good communication throughout

Very nice people and great customer service.

For someone that has anxiety about car shopping and driving in general, Abdel Booz made the experience great! He was understanding and only showed me what was in my price range. He listened and showed me exactly what I wanted. They also helped with the financial side. The guy that helps with financing is great as well. Thanks so much.

I’ve called twice to schedule an appointment for an oil change after 5:00 pm because that’s what time I get off of work and I’ve been told that there’s no availability. I called on a Saturday since I’m free and can come at any time and I was told that you’re fully booked. Why is there no availability for a simple oil change and why are there no appointments after 5:00 when you close at 8:00? I have to drive to Stadium Toyota in Tampa. They are always able to service my car.

AutoNation was amazing! The people were informative and attentive. They charged me msrp for my new vehicle when other dealers were trying to charge me $5,000 more! Plus my car came with a great warrantee and services for 45,000 miles. So happy with them!

Great experience from service to sales. Went in for 15k checkup. Left with a new truck and lower monthly payments!

Great experience. The whole team was fantastic. Robin, Ryan, and Kirk sold us a winner!

Eddie in the Service Department is great.

I’m happy to say that Howard is the best advisor. I think he is genuine and truly honest. I’m happy with my service!

Fast friendly courteous service very accommodating and client centered

I had a nail in my tire. One of the dealer’s customer service people helped me have the tire replaced using my tire coverage insurance. She (Hope) did a terrific job assisting me.

Excellent and quick service! The employees are all extremely nice too. Appointments are very easy to schedule online as well.

Service manager Collin is unreasonable and needs to find a new profession, if you can call it that. Will be visiting another Toyota dealer in the future.

I recently purchased a new Highlander (my third) from Auto Nation. Returned a few days ago for the added window tinting to be added. Christy was great. Got me out of there in one hour and also helped to answer questions about the "new" car.

they were fast and efficient great priced and welcoming thanks!

I have purchased 3 cars from Autonation Pinellas Park. I love the kindnes and patience of the staff. the quality of Toyota products is beyond words. My son, my daughter, my sister and her daughter all own Toyotas. my next purchase will be a Toyota and I'll buy it from here

Evert since I bought my Corolla in July 2020, I have had nothing but great experiences with the service department at Autonation Toyota Pinellas Park. Besides the routine service I schedule for, I've had to have two tires replaced. Both of the service Advisors, I've worked with, John and Howard are three best at what they do. When you have great customer service skills to impress someone who has been in customer service their entire life, Autonation Toyota has made a customer for life. Thanks

Very professional and thorough. My Service Adviser Tim Leary is top notch.

when changing my cabin filter, got grease on the glovebox, passenger seat, arm rest; never notified me when work was done

Once again AutoNation did not disappoint! My husband and I came in following an email for the Camry buy back deal and ended up leaving with the Camry XSE. Martin, Robert, Kirk and other Associates made it super easy to make our selections and get through with the financing process. This is our 5th purchase at this location, we’re hooked on their professionalism and the bargains!!⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Sold my Corvette and bought another car. In and out in only two and a half hours. Ask for Ryan Sackschewsky. He handled both transactions with professionalism and a great personality. Will do business with him again I'm sure. Oh, and Bob the transaction manager was great too. He said he had owned a few Corvettes himself in the past. Gave him my Corvette hat.

Christina answered and solved all my concerns.

I went to Auto Nation Toyota in Pinellas Park and had the best car buying experience ever. I spoke with John in the morning prior to visting the location. He took the time to hear me out and really focused on my must haves in terms of price, quality, size, and overall features. The thing I loved the most is that he really gave me the opportunity to feel the car out vs. being a pushy car salesman lol. Drake and Steven handle the finacing side of things and made eveyrthing smooth and easy. Honestly these gentleman are the best team of salesman I've experienced in a long time. They made everything appear to be effortless and I would recommend them to anyone looking to purchase a new vehicle.

Service department is top notch. Got my scheduled service done quickly and ahead of schedule.

Always the best service experience. Howard the service advisor took care of my issue and had me back on the road in less than two hours. Thanks AutoNation Toyota for keeping another customer satisfied.

Wonderful service. Kiley took good care of us!

This was my first time for service at the dealer, and it won’t be my last. Eddie was hands on and very courteous and professional. I felt like a million bucks. Extremely satisfied with services received.

Had routine service yesterday on my 2021 Corolla Hatchback. They took it in at the appointment time, and had it done in less than 1 hour. Very nice people. Hoping they get the donuts back in the waiting area soon. BTW it's a great car and in anything and generally gets between 36 and 42 mpg.

Excellent service. Christie was my advisor. Friendly, courteous, knowledgeable.

My first time at AutoNation Toyota was very satisfying. They treated me with great respect and gave me info of whom is taking care of me and my truck. The timing of my truck great. Over all the staff is friendly. I would recommend it to those that need good service. Thank you.

Great service. Friendly. They will get you in to a great car at a good price. They also offer a loyalty program where you can upgrade easier if you come in with not so great credit. Don't think you can't get a car just because you don't have the best credit. They will work with you.

I bought a car at the end of January and have been having the hardest time getting help with the issues I’ve been having with the car. I brought it into the service center about two weeks after I bought it as my driver light was out and I still have yet to hear back from anyone in regards to the status of the back ordered light. I understand things are held up in general with getting parts but I have not had any communication even after leaving them voicemails, emails and texting the service number I was originally contacted from via text. Now as it is Mid April I have several other issues with my car including my dashboard screen not working which also includes my back up camera being un accessible and something rattling under my steering wheel when I drive. I understand things happen with a used car but I bought a bumper to bumper warranty and have made a lot of effort trying to get someone to reach back out to me. The salesman Matthew was nice and helpful but beyond him assisting with the purchase I’ve been really bummed by the lack of service or assistance.

After warranty work at Toyota last month, my carr (2012 Camry) looks like a brand new car. They did a wonderful job painting and repairing dents etc. Staff was accommodating and friendly. I'm very satisfied.

AutoNation was very prompt, courteous, and thorough servicing my RAV4. I was in and out in less than one hour for oil and filter change. They honored my coupon without a question. It’s a bit of a drive for me to get there but we’ll worth it.

My 5000 mile first check-up service was due on my new TRD pro Tacoma. They were fantastic being able to get me in on the same day. I was in and out in 40 minutes. Great service from a pro team!!!

I am so very disappointed in how they treated my husband and I. We bought a truck 5months ago that they stated wouldn't lose value. They almost harass you into large down payments to get a vehicle that inevitably depreciated almost $7,000 from the time we purchased it. Then when we attempted to resell it back, they wanted all of this money but wanted to give us $28k for something we purchased 5 months ago for $36k. People, pay close attention to the finance bull pen who are literally scoundrels!!!

Have been going here for 2 yrs they are always so kind to me, and have stayed late for me before. Truly appreciate everyone who works here!!

Their team worked with me out of state. They made the whole leasing experience easy and quick.

Was kept informed, went according to schedule. Everyone was most courteous. Comfortable waiting area.

Edward has great customer service!! Always informative!!

On time Details was cover in oil cooler brakes

Sandy was great, such a pleasure to work with! Made everything smooth and love my new Tacoma!

Had a great experience here. With my first time buying a car, Iman helped me find the perfect car for me. Thank you so much

This may have been the fastest service I have ever experienced at a dealership. I was there for maybe 20 minutes and my appointment was honored on time. Wow, amazing service!

I sold my Toyota Sienna on 4/6/2022 . Juan was great very nice and polite. He answered all my questions in a very professional manner. His manager was also very nice and answered all my questions. They are highly recommended for any of your needs. Please go and visit them they are great people!!!

Service department was great during this particular visit. Thanks Gary!

I purchased a car in the middle of February and it was an out of state sale so I expected some delays but serious, two months and I still do not have my plates?

We arrived a little late for our service appointment, still had quick and honest evaluation. We were finished before excepted, and our service writer found us free service even tho we were past the time line. 5 stars for them.

Dear Sir, Wanted to Thank your Service Manager Matt Gordon. He was very professional and answering my questions. I received notice my Toyota Prius was recalled and to bring it in to get fixed right away, it under warranty and no charge. I received a call that my side light marker bulbs were bad and my sway links boots were torn. The total cost was over $850.00. I almost had a heart attack and was not very happy and thought I was being taken advantage of. Matt sat me down, and explain everything to me, why it had to be done. I felt like I could trust him, and he made me feel comfortable about the whole thing. He took the time for me and appreciate that. It’s individuals like Service Manager Matt Gordon reinforce AutoNation Toyota, positive image to your customers. Without a doubt an extremely satisfied client. You’re lucky to have him represent your company. Much appreciated, Jeff Thomas

Parts dept great

Howard was very personable and the service appt was quick. Would recommend!!

I went in for a service appt and left with a new vehicle! Less monthly payment, new truck with lots of new features. Hope the service advisor was great and Zahid was great on the sales end! No hassles back and forth with management. Smooth process

AutoNation Toyota did a fantastic job finding the vehicle I was interested in and making the deal happen. Bobby was an excellent salesman and worked through the entire process with me. I would definitely purchase from this dealership again.

The worst customer service after you buy the car.

From the second we parked at automation Iman greeted us with huge welcome and made us feel very comfortable. We only went to look and ended up walking with a Toyota hybrid all massive thanks to Iman who made sure we were happy with the trade. Iman was professional, humble and very personable. Massive thanks to Hassan as well who made sure that our budget and finances were in tact and that we didn’t spend more then we can. I would recommend Autonation anytime and I promise you that Iman and Hassan will take care of you. The entire team will simply work with you. They deserve more then 5 stars ⭐️ !!!

They always get the car finished in less time and staff is amazing.

Had an 1 :00 appointment for an oil change and to check tires . 4.5 hours i waited they did replace one tire and there was grease marks on my interior door !

Auto Nation Toyota went above and beyond to help us get our car repaired. Rocky was especially kind and helpful, and I appreciate all she did to make sure we could get our car back as soon as possible.

I came in to get service done on my car (oil change) and Raquel provided phenomenal service. She explained everything to me and I did not wait long. She is a keeper!

Came to get service on my car & was assisted by Raquel (Rocky) She provided excellent customer service & should be rewarded for her phenomenal work. Thank you Raquel!

Only Dealership I found not charging over MSRP. I was in and out in less then 3 hours with a new car!

The speed of the service I received for my 10,000 mile servicing was quite impressive!! And the technician Jonathan was very informative and explained everything very well. 10/10 will recommend Auto Nation Toyota to anyone!

I was new in town and my brakes needed a fix really bad. I went on their website and made an appointment, got in right away the next morning! Every employee was so helpful, especially Jonathan. He helped me out, kept me updated with my car and within a few hours it was ready to go. I will most definitely be going here for car fixes! 5/5 stars 👍🏼.

The only dealership I found not charging over MSRP! I was in and out in less then 3 hours.

Well. I have a 2021 toyota tundra that needed a new headliner due to the installation from the factory being off. This dealership was more than nice about repairing it. Howard was actually awesome to deal with. Anyways upon installation of the headliner the technician scratched the radio screen and metal surrounding it. Also chipped paint off of a door sill. And I had a slight tear in my center console. I have to say that they did everything in there power to make this right and accidents do happen. I am very happy now. It took a little time and several phone calls. But they replaced it all with new parts and even some add ons at cost. This is a dealership that does the right thing and for that. I will continue to be there customer for many years.

Booz was one of the best cars salesman I could’ve worked with. He helped me find the perfect Toyota RAV 4 Hybrid for my wife. Will be returning to purchase my future vehicles from Autonation because of the sales people they have such as him.

Thieves, liars, frauds or maliciously incompetent? Not sure but it’s either one of them or all of the above from my experience. Here is a “brief” summary of my experience with them: I took my 2016 prius to AutoNation Pinellas Park after a bad jump caused all of the electronics in the car to blow. On top of that, my key fob somehow disappeared. This is why I took it to a dealership initially. After about a week of getting nothing done and just getting the runaround, I got tired of it. I hired a towing company to have my car towed to Toyota of Tampa Bay, where I had previously had my car serviced and had good experiences. When the tow truck driver got there,AutoNation refused to allow them to tow my car stating that I had an unpaid bill. So, I went to AutoNation and asked about this. They told me that I owed $60 for a key to the doors that I didn’t ask for (The doors were stuck unlocked). I’ll begrudgingly paid the $60. The following day, I had another tow truck driver again refused to be allowed to tow my car due to an unpaid bill. I called AutoNation about this and they admitted they made a mistake. However, I still had to pay $60 to the tow truck driver because their time was wasted by auto nation coming out twice. At this point, I was essentially stuck at AutoNation. So finally they looked at my car after about two weeks and all that’s been done is I’ve paid $120 for a key I didn’t ask for or need and to have a towing companies time wasted. They ran the diagnostic and found the fuse box had blown. The repair for this was about $300, which is actually reasonable. However, they also were charging $600 for the key fob/ programming and $300 for a new battery. I know for a fact if I had taken my car to Toyota of Tampa Bay, like I had wanted to, they would have charged me about half that for the battery and key fob. When I was finally able to pick up my car, the first thing I noticed was the key part from the key fob (The part they charged me $60 for earlier that I didn’t ask for) was missing. Now that’s another two days to get another key wasted. This time they did it for free I guess. So I go to pick up my car and drive off and not even 30 seconds later the radio goes out. So I do a U-turn back to AutoNation. I drop off the car AGAIN and had to wait another two days to get my car back. Finally I get my car back and everything is working OK until about a month in And now the radio went out again as well as a couple other fuses. I went back to AutoNation today and told them they need to fix this for free. They refused and said it would be $50 for a diagnostic. I told him no, I will take my car to somewhere else where they can actually fix it. From my experience with AutoNation, they are incompetent and cannot fix a car properly. After wasting well over $1000 and two weeks of my time, my car is still not fixed. I will never do business with AutoNation Pinellas Park again and will discourage anyone else from doing business with them. If you need your car serviced, just go to a local mechanic. If you need to get service at a dealership, go to Toyota of Tampa Bay on Fletcher avenue. Stay far away from AutoNation Toyota pinellas Park. They waste your time and do shoddy work that they overcharge for. I’ve basically been scammed. To reiterate, AutoNation pinellas Park is incompetent and cannot fix a car. Go to Toyota of Tampa Bay instead and they will have your car fixed properly in much less time for a much better price. STAY AWAY FROM AUTONATION TOYOTA PINELLAS PARK AT ALL COSTS!

Excellent service and service advisor TIM was Excellent. He explained everything very well

I bought a Camry 2022 from Iman and I recommend him to anyone who is looking for a specialist in this job. He is amazing and he had friendly behavior with me and helped me find a great car

I was given an estimate of maintenance to be done, cost, and time when I arrived. All was accurate.

My Car broke down had to trade it in for a Used Toyota Tacoma gladly Mrs. Janetta Green help us out. The process went smoothly and she make sure everything is properly inspected and all my concerns was attended to. She even go far and beyond her job by going in to work on her day off just to get my pick up truck ready after it was fully inspected.If you ever stopped by Auto Nation Toyota of Pinellas please look Janetta Green for a great customer experience.

Ive brought my car in here to be fixed several times and they did good work. Last time my car was in it was nearly impossible to get ahold of anyone regarding the status, I kept getting forwarded to voicemails or hung up on. I also wasn’t pleased that an additional $60 charge was on my bill I wasn’t informed of during the quote. Overall good work but bad service.

I recommend investing in a vehicle from this dealer. My wife and I bought a used 2015 sienna with this dealership last summer. The experiance was not stressful and the sales representative was very helpful. At no point were we pressured to buy another model vehicle which was refreshing. The financing process was easy and the finance representative had a lot of experiance which showed in his willingness to walk through details of different protection and maintenance plans with me, having a dialogue ove rany details I had questions about. I have used two oil changes from my maintenance plan to date. Both times the process was easy to coordinate through their appointment links on the website. While at the dealership for maintenance the staff was very helpful and not pushy about taking action on recommended maintenance issues identified during the service. I plan to continue keeping my sienna maintained by this dealership and when the time comes I look forward to getting our families next sienna there.

Great service, we were in and out within a few hours.

Very smooth transaction. We drove off in a new 4Runner in just a few hours.

Eddie in service was great! Very professional and customer service oriented. I look forward to my next service on my Highlander. Thanks!

Ryan is Awesome! Knowledgeable friendly and exceptional customer service. We came to the wrong Auto Nation Ryan made it worth our while to stay! Extremely happy with the outcome. I certainly would highly recommend Auto Nation if your looking to buy or sell your car. Ruby♥️Scott

We had multiple services completed yesterday. Our advisor was wonderful. She exceeded our expectations. The service department at AutoNation Toyota has a very efficient system. We were able to drop the car off in about 10 minutes and pick was also quick. Our advisor went over all the services preformed, inspection results and charges. Wish I could bring my other car here. It did take about 2 hours longer for our car to be ready for pick up. but as long as they are doing great work I'm ok with that.

Polite knowledgeable and efficient.

Price as quoted. Car was ready when promised and no issues with repairs.

I took my car for routine service, staff was friendly, reasonable prices, fast service. convenient locations and service hours.

I took my car for routine maintenance, staff was very friendly, fast service, reasonable prices. I bought my car there, and I take my car for service there.

Reminders. Fast service. easy in and out

Effective process, friendly staff (especially Rocky) and professional service.

They are dishonest offered me a rental because the part they were waiting for took three weeks then charged me for the rental. Also, wouldn’t give me any discount towards repair of the defective part the car came with. They even had a “revised part” and put out a bulletin about the part being defective. Charged me full price and tacked on every imaginable fee handed me a bill for over $3,000. They were rude, not forthcoming about anything and refused to negotiate. I’ve been to their service department before and had bad experiences always hoped they would get better but seems they’ve just gotten worse. I wouldn’t trust them with even an oil change at this point. I certainly won’t be buying a Toyota ever again or going to this place.

Rebuilt 2007 FJ Cruiser transmission and engine. Barry is excellent and I am excited to have this team do more work

Always very professional service.

Purchased 2022 RAV4 hybrid. The sales team was honest and helpful.

Shady and deceptive business practice if you value your money and have self respect do not do business with these thieves

took our car in due to a flat tire. they took it in early and were efficient! they even switched the covers we bought for the air pump part of the old tire to the new one for us.

Nice attention. Very happy with the new vehicle.

Fast Friendly and to the point customer service!

great service...excellent customer relations

The service was so fast and the people there is nice, specially Lori.

I recommend speaking to Scott for your next vehicle… he was a true gentleman with great customer service… he found what I was looking for.

Awesome service advisor who was forthright and honest, to such a greater degree Toyota dealer closest to me; I would rather drive a few miles more to get this level of service. Maintenance was completed in about the time expected. Thanks, Howard and team!

I cannot say enough positive things about my experience at AutoNation in Pinellas Park. My husband and I went to buy a new Tacoma on a Saturday. The salesman, Hicham, was very knowledgeable,not at all pushy, and extremely helpful. We were able to get the price down to something that my husband and I felt comfortable with. Robert, the manager was a pleasure to work with and made the financing extremely smooth. The next day, I realized I had left some important things in the car that we traded in. Hicham responded right away early on a Sunday morning and had the items ready for me when I arrived. The following day our brand new truck was unfortunately the victim of a hit and run. There was significant damage to the vehicle. Robert, the manager worked with my husband to swap it out for a brand new one. What could’ve been an extremely stressful experience was made relatively easy. We are so grateful for them and highly recommend them for all of your Toyota needs.

overall a friendly informative staff, got a generous trade-in allowance much better than expected, easy finance process with sales contract completely explained. Outstanding sales associate..no pressure

Took my new RAV 4 in for its 6 month check-up. It was hassle free and I was in and out in an hour.

Great work as always! 5 star

AutoNation helped my husband and myself get into a car that fits our needs with ease and friendliness. We were warmly welcomed, given all of our options and we did not feel pressured to rush to make a decision. The whole process was great and didn’t take up the whole day either which is always a bonus.

excelent service, 💯 % recommend it, customer service professionals

The purchase process with Sandra was simple and professional. My service appointments have been speedy. I drive for work and put on many miles and need the reliability of Toyota and good service.

I had an appointment with Lori Dezern. She explained everything that was going to be done. She was very professional and friendly. Didn't have to wait long at all. Would recommend Auto Nation Toyota to all my friends. Thanks Lori. You're the best.

We bought a used Expedition 2 months ago from this dealership. A couple weeks ago when we tried to use the heat and defrost for the first time, there was and issue with the heater blowing cold air on the driver side only and defrost not working at all. We called up to see if we could bring the vehicle in to be serviced and we were told to just bring it on in. I live in Port Richey! I drove an hour to bring it in just to be told “it is too late in the day to do anything about it. And honestly, if I were you, I would just take it down to the Autonation Ford in St. Pete. That’s all I would do anyway is put it on a flatbed and have it shipped down there.” I left that day with nothing accomplished. My husband called the Autonation Ford Brooksville location to make an appt thinking that they would be closer to us and they asked us why we would be coming all the way up there-stating that ANY Autination could look at and fix the vehicle. So, my husband spoke with the Pinellas Park location to get the vehicle back down there where we purchased it and get it fixed. When he spoke to them, he verified that this would be covered under a warranty. He was told that we have a 90 day warranty once we drive off the lot. We dropped the truck off Thursday and they still have it (5 days later) and it’s still unfixed. Friday, we were told that they needed to order a part and that it would be here on Monday. Monday rolls around and after fixing the part, it still doesn’t work. So, they tell us that they need to order an actuator? and that the part would possibly be there the next day. Tuesday rolls around and they send a text message saying that the part isn’t there yet and that it would be a 9 hour job so the truck still wouldn’t be fixed today (Tuesday.) My husband called to get a time frame update on the vehicle (we are supposed to be leaving for Virginia on Thursday) and he was informed that this part and labor would not be covered and would cost $1500. After much discussion, my husband spoke with the GM of the service center and he was told the best that he could do is $900. I understand that parts and labor are expensive. But, I also understand that you should have throughly inspected the vehicle and should not have sold it off the lot without this being taken care of.

A harmonious, honest and highly respectful team. I wish them success always . Yosry

agrees to a price then tacks on a good 5k afterward. if you're brain dead enough to buy from this dealer, message me. i have literal trash i will sell to you for top dollar, every week

1st Toyota I've ever owned and I don't think I will ever own anything else. 1st scheduled service for my Rav4 and Lori Dezern was so nice and helpful. She made everything easy to understand. I was quoted a 2 hour wait and I only waited 1 hr 15 minutes. Great service all around.

I recommend AutoNation for their customer services and a comfortable place to wait for services to be done or a ride home and back.

This place has so many great reviews so I figured I would use them to purchase my next car. Come to find out they are charging an extra $5,000 over MSRP because "it's an approved car for markups" Ridiculous, I will be doing my business elsewhere that doesn't charge markups.

Toyota Nation in Pinellas Park has always treated me with respect. This time was no different. I love my Camry, but I wanted to change to a Corolla. Not only said but done. I love my new Corolla and I love this dealer.

We had a pleasant experience with service advisor Gary. We were treated in a professional and courteous manner. He was also personable and knowledgeable. We were out within an hour and we would highly recommend their services.

I love AutoNation Toyota Pinellas Park. I bought a Venza in 2015 and after it was wrecked, I returned and purchased a 2019 Corella from the dealership. I dealt with Juan and was so impressed by the professionalism of him. All the other salesmen were helpful also. I felt like I got the deal of the year. I had moved to Brooksville last year and was so impressed by the dealership that I drove an hour just to go to there. I love my car and will purchase another vehicle from them if I need to in the future. I recommend this place to everyone I know. I had an awesome experience looking for my car.

My husband and I were trying to sell our car on our own, but after one week of very strange messages from different listings, we decided it wasn't worth the trouble. We feel very lucky that Ryan from AutoNation Toyota Pinellas Park reached out to us from one of our ads. They were VERY Professional, VERY efficient, and VERY fair on the purchase price. Within 1.5 hours we had a check in hand and out the door! We HIGHLY recommend Ryan and his manager from AutoNation Toyota Pinellas Park, Fl.

They still have over 5k of my money after I cancelled extended warranties on the day I picked up my vehicle. They said it will take 10 weeks to get this money back! Also, I have requested several times to have a copy of the signed paperwork of my purchase and my emails are just being ignored. I took my vehicle in for its first 5k service visit and was told they don’t need to change the oil - it is good for a year! All they said they would do is top up the fluids and rotate the tires! I still have no windshield washer fluid! I am really not impressed with this dealership! They seem to focus their efforts on the sale but neglect the service afterwards!

I just purchased my 2021 Rav 4 Hybrid and have to say, from Ahmed Toma who sold me the car to Robert Torino in finance, the team was awesome. I have purchased many cars throughout my life and this was the best experience! I have always dreaded going to the dealership for a car. Always felt pressured and the finance part was always horrible as they tried to tack on extras. NOT AT ALL this time, it was a GREAT experience. Two outstanding young men on this team! Thanks for changing my mind about purchasing a car. Will always use Autonation Toyota of Pinellas Park in the future!

I made an appointment on my car oil changed for the first time since I bought it. Was told it would be two hours and I could wait if I wanted. Had 2 1/2 hours I walked around the building in my car was just sitting there. So I went in to talk to the Service intake person. My car did not get washed which is what I expected from having car is it several other manufacturers. And oh by the way they do not warrantee their paint jobs. I found this out because a bird had left a deposit on the hood of the white car and I have an orange stain on the hood now where that occurred. But they don’t even have a paint shop here. Poor quality paint to me.

I just pre-ordered my new 2021 Toyota Rav 4 Hybrid and am so pleased I went down to Autonation! Having purchased many cars before, I always hated having to deal with dealerships...until now! There were two fabulous gentlemen who made the entire transaction a breeze and I left the dealership with a smile on my face instead of the usual dissatisfaction in previous deals. My salesperson Ahmed Toma did a FABULOUS job in explaining everything on the two cars I was considering and Robert in the Finance Dept made the much disliked signing of the docs a pleasant experience for the first time in my life!!! Not only will I purchase there again, I will recommend this dealership and these two gentlemen to my friends and family! Way to go Autonation Toyota of Pinellas Park! You have changed my attitude on purchasing a vehicle! Thank you!!!😀😀

don't take your auto their for your warranty service they nickel and dime you to death charge for everything even though you have the best warranty girls are very nasty on phone in essence very rude would not recommend them I'm calling Toyota to complain they really screw you

You guys lost my business this is the worst place I can come to get my service done sad to say I even purchased my car here. Multiple cars here. I’m going to start going to a different Toyota that treats there customers with respect. Try to teach your employees that. Raquel is the worst service advisor last time I got my car serviced by her she left my windows open all day during a rainy day which caused my car to flood inside. Every time I come I try to give you guys a second chance and you guys left me down. I will not give you guys any business anymore won’t mention you guys to any of my family this is the worst dealership I been to yet in the whole Florida.

I recently purchased a 2021 CHR from this dealership. I was extremely pleased with my total experience from the sales representative, Michael Henkel, to the young man who gentleman, James, who completed the transaction with myriad papers to sign. This was the first time I purchased an automobile sight unseen as well unable to test drive a car. Michael was very solicitous and explained the procedures that would follow once the car arrived. All went as he predicted. The car arrived. Michael and I went for a test drive and the deal was set. Michael exemplifies the quality service I have always received at this dealership.

They did a great job providing service on my car.

I’ve purchased two cars from AN Toyota PP and I’ll never do business with them again. They set appointments when techs aren’t available, they warranty cars that they don’t have certified techs to work on (my car is a Subaru, they had zero issues taking my money but can’t ever seem to find anyone that knows how to work on them), they do not communicate, and they don’t fix things properly. I’ve been dealing with an AC issue for literal months.

Very good service… Everyone so friendly and helpful. I like there…,

Good place to go service. Thank you

the service team have always been helpful and detailed about my cars needs

Great leasing experience!

Great customer service. Great products definitely recommend

Awesome service , fast and easy Communication through repairs was the best!!

friendly and experienced quick service from the service representative, valets, technicians, diagnostics, checkout person. I would recommend Auto Nation Toyota Pinellas to anyone

Purchased a 2018 Tundra from Auto-nation Pinellas Park and pretty easy process. Due to weather And timing I couldn’t test drive the vehicle and Bought it next day. Found there was a vibration when Braking and staff took care of the issue and stood behind their product.

It took 1:45 to check oil and rotate tires. They forgot to reset my service needed indicator. Had to drive back. Very poor and unfriendly service.

Unquestionable great service.

Our salesperson Ryan was very knowledgable and accomodating. I wanted to test drive a specific car without answering a bunch of questions. When I liked the caar and started asking questions, he gave me the answers and info in a way that meant something to me. Very knowledgable about cars and people.

Had made an appointment to have tires and and an oil change on my Prius… and the year’s 1st hurricane showed up. They still were able to do a fast job and I got my car back in about 3 hours. And the people were great!

I was traveling in Florida on vacation when I had an issue with my Toyota. I received top notch service from this dealer. I was treated well by all personnel.. problems resolved and I continued safely .

I love AutoNation in Pinellas Park! Awesome and very attentive dealership! Highly recommend them!!

Called ahead made appt. Saw Christy, very informative Arranged for ride home and back to pick up car.

Always a great experience at AutoNation Toyota Pinellas Park. From the sale with Jeff Korth to the service department. This is my 3rd 4Runner from this dealership and with Jeff and Andre.

All went well, just takes awhile.

Great prices, great location, great personnel - they have taken great care of me and my Toyota Tacoma!

AutoNation services our Toyota and it’s been a smooth and trusted experience. So, when looking for a second car it was one stop shopping. We did our research; knew the car we wanted and AutoNation was our first stop. Excellent service. Keith was a pleasure to work with and Peter has a great team!

Went for my first service call took them three hours did not even change oil all they were doing to check and fluids they’re supposed to wash and clean it basically wiped it down horrible service

Arrived early and they serviced it 40 minutes before my appointment. Great service! Thank you

Everything: service is great and customer service is excellent

Had car in a week and a half ago for service chained oil change transmission fluid align car rotate tires took care of recall on vehicle and gave me a $40 sanitizing job it wasn't worth five dollars didn't even wash the car. Spent over $600. The following week noticed I was leaking oil called them up and brought it in on this past Thursday,. When I called to schedule the service I was put on hold for total of over 15 minutes after calling back twice and then when I did get a hold of somebody they said they would make other priority and get back to me soon that was two and a half hours later. When I got to the dealership they took the car back in an hour later it was finished I asked Rocky the service rep what was the problem. "She said that when they change the oil oil splashed all over the undercarriage." I asked why did they not clean it up after that happened and she told me they were so busy that they must have forgotten to wipe the cat undercarriage off after splashed with oil all over the place. It just makes me wonder if everything else was done right that I paid for and done correctly. One thing that Rocky did do was replace the battery in my key fob and I told her it was running low and she didn't charge me because of the inconvenience of having to bring the car back. David Bitkowski

I took my car in for 2 lights. Only the tire light was off and nothing wrong? I had to go back the next day for an oil change and tire rotation. The first day was a huge waste of time. The second time was ok.

Best experience from buying all the way to my first 10k service , glad I joined Auto Nation Toyota Family , your relationship with your dealer matter . Thank you

We went looking for a Tacoma but fell in love with the Tundra! Joe Lynch was our salesman and he did a fantastic job from top to bottom! From test driving to the ins and out of the Tundra he was able to answer all our questions. Joe has the quality I look for when making a big purchase. If you need a vehicle I highly recommend AutoNation Toyota and ask for Joe Lynch! James Purcell in financial side was awesome! He was able to get us out the door in our new truck without a problem, fast and friendly service! Thank you Joe and James you made buying our new truck easy!

Touch up paint that was supposed to be done wasn?t . They didn?t tell that while my car was sitting at their facility getting work done before delivery my five day return warranty was being used up. Had l known l would waited to close when l picked the car up.

Joe Lynch is a excellent Sales rep ... look him up on your visit.

Tommy Tran is a good salesperson. He did not high pressure and answered all questions showing knowledge of many subjects. He also explained my new car?s many features

Great service advisor, Barry, and excellent customer service

I have been getting my car serviced at AutoNation over the last 10 years , my Advisor is John Rouse he is always very honest I would recommend AutoNation to anyone because they always go above and beyond for their customers.

Best car dealership ever!!!!!! The staff goes above and beyond!

I’ve been bringing my Scion TC here for maintenance and repairs since buying it here in 2006. The car gives me little trouble and drives like a dream. But with a serious illness in the family, I started bringing my car closer to home to save time. Well, a few months ago, I needed a new radiator. Tires Plus did the job but the car started overheating again immediately. I had it towed back to Tires Plus, where I was informed that the car’s engine was now ruined. I had it towed to the dealership and it turns out that the radiator hadn’t been installed properly, it hadn’t been bled and had no fluid. So all I really needed was radiator fluid. This taught me that it’s better to go to the dealership where they know cars, even if it’s few miles farther away. The car drives great. Thanks so much.

Pleasant experience for a recall and maintenance check

Fast and easy

One you get your car there you will start long term relationship. I have been with AT for 15 years

Came in for an oil change and multipoint inspection. My Advisor, Gary, was great and everyone was very pleasant and easy to work with. My Highlander was serviced in a little over an hour & the cost was VERY reasonable. Extremely efficient service from start to finish.

Gary Piccinni is a fantastic service advisor. He keeps you thoroughly informed on the progress of your repairs.

Janetta did a fantastic job finding me an opportunity I could not dismiss.

Once again AutoNation did not disappoint! My husband and I came in following an email for the Camry buy back deal and ended up leaving with the Camry SE and Highlander XLE. Tarek, Kirk and other Associates made it super easy to make our selections and get through with the financing process without spending the entire day. This is our 4th purchase at this location, we?re hooked on their professionalism and the bargains, we received TOP dollar for our trades!!?? ?? ?? ?? ??

Barry Kaine Service Advisor is very Professional, Efficient, Knowledgeable and trustworthy. In these pandemic times I also felt safe at this dealership,

I am not happy with the service because I am tired of being asked to sell my car every time I make a service appointment. I am asked to trade up each time with a good deal. I do not need to be asked this each time, I just want my car serviced. I am also not pleased with the service because every time I bring in my car. The service department will find something to change, fix or find to repair. This time they wanted to change out my break pads. On my invoice it says everything is good, including the breaks but on the written information check list they wrote down the break pads are worn down and need to be replaced for almost $700.00. These are break pads, not calipers or rotors. Which is it? Good or not good, make up your mind. I can't trust the information. The information in contradictory and ridiculous if you can't keep the details straight. All I want is a good, accurate and honest service for my car. I do not want to be pestered every time I go into the dealership.

Very pleased with my service. The team was quick, efficient, and knowledgeable.

Ramin Y was great to deal with. I initially viewed the car online and he promptly sent any pictures and information I requested as I traveled several hours to see the car in person. Car was as promised and a competitive price.

I was in at 7:00 a.m. for my appointment. I was out by 8:00 a.m. Barry was my rep. He was friendly and efficient.

This is a new car purchase and so far the 2021 Toyota Camry SE Hybrid model offers a very quiet ride and an extremely smooth transmission. The interior is very nice and some of the safety features that come standard with this model add to the vehicle's quality. It has excellent power when merging with traffic and accessing freeways. It is so smooth and quiet that I found myself easily exceeding 80 MPH when I wasn't paying close attention to my driving. Would I buy this car again and from the same dealership? As of this writing yes and yes.

Great visit, treated very well by friendly and professional staff, car ready when promised

This is a new car purchase and so far the 2021 Toyota Camry SE Hybrid model offers a very quiet ride and an extremely smooth transmission. The interior is very nice and some of the safety features that come standard with this model add to the vehicle's quality. It has excellent power when merging with traffic and accessing freeways. It is so smooth and quiet that I found myself easily exceeding 80 MPH when I wasn't paying close attention to my driving. Would I buy this car again and from the same dealership? As of this writing yes and yes.

courteous and professional - easy to do business with, a great deal on a great car with everything exactly as advertised. highly recommend to everyone and thank you, Nick.

Ramin did an excellent job from internet communication to the live sale. i was very pleased with the transaction

Great service and communication while repairing my vehicle. Thanks, Hope, for being awesome!

I had a very good experience purchasing my car. I have been using their service department for years since I moved to the area and the I found the service department to be fair and honest. I told the service tech that when I am ready I would buy a car there because of the service I received over the years. The sales department was just as good. I felt no pressure as I was deciding.

fast friendly courteous good communication

Came on wrong day, they were courteous and took me anyway!

Fast and easy.

Great experience buying a vehicle which is usually quite stressful. Jason was relaxed, helpful and didn't pressure us. We started out looking at used cars but ended up getting a great deal on a beautiful new Corolla with a lifetime warranty!!

Scheduled maintenance, dropped car off, completed 45 minutes later.

The fastest scheduled maintenance appointment so far. I was at the dealership for less than one hour. The maintenance representative was fast, efficient, knowledgeable!

Great experience with buying the car and getting the car rack put on the next day

I havebworked with these guys for almost 4 years through soon to be 4 different vehicles. They are always amazing to work with. I will continue to do business with their group as long as I am in the area.

I had a useful team of employees that helped me find the ride I was looking for. I had been to a dozen other dealerships at this point and none of them had what we were looking for. We got lucky with AutoNation Toyota Pinellas Park. The process took a little longer than I would have thought, but the company was good and I genuinely vibed with some of the sales people there, just talking about life and such. It was a great experience overall, and they didn;t try to over-sell me with junk. Everyone was honest and I got the sense they were genuinely trying to help me, not take advantage of me. This experience has made me a big fan of AutoNation, and although I might not get the same exact experience at a different location in the future, I will definitely be trying an AutoNation first for my next future purchase. My team members who helped me were Juan, Sebastian, and Joe (in training at the time). I highly suggest you try to get in touch with one of them if you visit this location. You guys were great, and it was fun chatting with you while we waited for all the paperwork.

My last experience was getting an oil change. For the third time, it took over two hours to have that done. This time was two hours and 24 minutes this time . This is extremely annoying especially when I made an appointment. Sitting in that waiting room, I was tortured by the screeching sound of pop music over the speakers. It would be much nicer to have calming music like slow jazz, ambient or soft classical. When I arrived, the valet came right out, but then I had to wait 10 minutes for the service person to come out to my car. The people are very nice, the work done is excellent, but the time one has to wait for an oil change is unacceptable. I bought my car there and like to have it serviced there too. I think someone at the dealership reads these reviews and hopefully can do something to address this extended wait time.

Replaced dashboard Good job we would come back to this dealer

They provide excellent service!

Always courteous and helpful. My advisor (Rocky Crawford) asked about my warranty and saved me a lot of money!

Very good people to deal with. I have always gone thru fleet sales.

For an oil change a two hour and 24 minute wait was unacceptable and very annoying!!!? I had to wait 10 minutes between the time the valet checked me in, and my service manager came out Why even bother to schedule an 11 o?clock appointment when many other cars are crammed in at the same time. This is the third time that this has happened to me. I dislike sitting there listening to the screechy Pop music. I feel caught between a rock and a hard place since I bought my car there. I do like the work that is done but it takes forever. ?

I got my car a year ago, the air when I turn the Ac smell like pee, I was told that this could be build up humidity or mold in the tubs, he said that is normal, and the guarantee does not cover, they could clean and put fresh smell for 200 dollars, I said you should told me about this issues when I got my car, he said, it happen in the new models no the old model. Also I ve been telling them in my last visits that when I turn on the car smell a lot to gasoline, they keep telling me they don?t find any issue. Also they say the car will give 35 miles per gallon maybe 30 in city, I got 25 in city

Our salesperson, Ahmed Yassin, was very prompt, professional and made for a great buying experience! Definitely a 5 star encounter.

The staff are super nice and courteous! No pressure tactics at any of my visits.

I recommend the Toyota Tacoma I love this truck I never thought I’d leave Chevy after over 30 years but the Tacoma got me and the staff are friendly and willing to help so I must say that thus far I am satisfied with this TOYOTA TACOMA FROM AUTONATION TOYOTA OF PINELLAS PARK!🛻

Our salesperson, Ahmed Yassin was very prompt and professional. Made for a great buying experience!

Rocky is very helpful she does a wonderful job

Barry did a great job getting me in and out expeditiously. Thanks Barry.

My salesman Youssef Malki was excellent and congenial.

Great service. Wait times are about average for any oil change in dealerships but overall great experience!!

Missed my first appointment for my 1st Maintenance service, and called, and was given an appointment the next day. Didn't take them long to do the service, which surprised me, but hope all is well.

Dropped the Rav 4 after 5:30 and left it over nite. Next morning received a call around 9 that the car was ready

Won’t be using Pinellas Park Toyota again. I have been going there for years and the service seems to decline each time I go. I somehow have incorrect on my account and when I asked to correct, my advisors response was “I’ll ask my manager but he is REALLY busy.” Maybe if you all weren’t so concerned and spent so much time asking to buy my car back l, you could dedicate the correct time on existing customers. Also made an appt for 11:30am for a tire rotation. Didn’t get out of there until 1:40pm. They should book more appointments than they can keep up with.

Nice car for the wife to drive to work and back""""?

If you enjoy a smooth and easy transaction, you may want to contact AutoNation-Pinellas Park. Having recently purchased a new Rav4 from them primarily over the internet, I could not be more pleased. They were prompt, polite and professional during the entire sale. They kept every promise and there were no surprises. This is the way dealerships should be. (Maybe they can train all the others as these guys truly set a high bar) Happy customer here. Eric

Great experience with service advisor.easy to make appointment. Detailed explanation of what was needed for my vehicle.

Nick is awesome! He made the leasing experience very easy and comfortable.

The experience we had in trying to buy a used vehicle was really bad.. terrible experience!

Again, AutoNation Collision center performed superbly the fixin' up of my right rear crunched bumper and shattered taillight on my Tacoma. Many thanks! This not my first repair on a vehicle I own by AutoNation Collision Center there in Oviedo. This experience, again, has been shown the work done was perfection. This, no doubt, due in large part by superior management conducted by Customer Service Representative Mr. Fred Ellis, a most value-added employee of AutoNation Collision Center. He says what he is going to and does what he says. He is professional, courteous and most knowledgeable, above all a pleasure to work with. Thank-you AutoNation Collision Center Oviedo! V. David Mize

Poor communication between sales team. Made a specific appointment to see vehicle. Arrived and it was not ready; in fact they had trouble finding it because it was "buried" in the backlot and dirty. Salesman who confirmed the meeting was off that day, didn't tell us or anyone else about our appointment.

All customer service was good except the car ride for me to go home was more than one hour (I was told waiting time about half an hour) so I have to book a Lyft to go home.

All is well at Pinellas Park AutoNation Toyota. Looking forward to the free coffee and donuts while you wait for excellent service.

I have been going to this Toyota service center for years and buy all my vehicles from them. Excellent customer service!

My multimedia system needed an update I had to call and make a bunch of transfers till they figured it out. If they had done it during my scheduled services that would have been great. The bill says they checked that my floor mats were intact and snapped in, so I know they had time.

Last Saturday I went in and picked up my brand new 2021 Toyota Tacoma V6 4×4. I absolutely love it. My salesman was, Reza Khatibi, he was very knowledgeable without being pushy, friendly, and made me feel comfortable with my decisions. He helped me get exactly what I wanted at a great price. I'll be a Toyota customer for life, thank you.

Spent 6 hours without my car only to be told the bumper to bumper platinum warranty i purchased from Autonation didn?t cover the diagnostic test that they needed to know how fix the AC... after speaking with a manager I was assured that it would be taken care of and i would receive a call on Monday to get my car in. No call all week. Finally got through to be told they don?t have any idea when they will be able to fix it. Second car I bought there. Definitely won?t make that mistake again. Simple communication couldn?t have remedied this situation but they appear too busy which may be why they can afford to treat their customers so poorly.

work was fine but I guess they wanted me to buy a battery too as twice i found my car sitting in line with the acc key on running the battery. shuttle service also was poor.

I was in the market for a new vehicle and found what I was looking for on the dealership website. I was promptly contacted by a sales representative (Ramin Yazdani). Due to the short time frame that I was going to be in the area, Ramin, was able to expedite the delivery of the vehicle to the dealership and have the vehicle ready for purchase and pick up. Overall, excellent experience!

Their service department is unreliable and uncommunicative. I would not recommend buying a car from a place that doesn’t honor their warranty and plays games with appointments and calling people back.

The service advisor Hope Peterson was very kind and considerate

Positive. Howard went the second mile to save money and provide good service.

Excellent service and good customer service. I appreciate you.

Everything is so professional

Came in for my 1st 5,000 mile free oil change for my new Tacoma. The entire staff was friendly and service was timely! I could not have had better service!

Efficient,Courteous,Informative.Staffing was friendly, helpful.Pleasant Experience.

They were awesome! Great experience! Very happy with my new Tundra!

AutoNation Toyota service advisor who I've done business with is very intelligent, welcoming, courteous, gives progress updates, and the dealership honors competitors coupons. I recommend AutoNation Toyota of Pinellas Park.

Horrible!!!!! AutoNation Pinellas Park, FL is the last place I will ever go. They lied about the car features, ran my credit 10 times, added more to the car price without telling me, and then forced me into signing a new contract. When I took it in to be looked at for a few issues... they lied about looking at it and driving it. Manager told me he was driving it home to Seminole to allow it to replicate the issue. He never did. There was the exact miles on the car when I picked it up. They never even had the car turn on. The trackers in the car prove it. They lied!!! My car still is having issues and no one will speak to me. AutoNation Pinellas Park made the car buying experience regrettable. I will never buy from an AutoNation again.

prices to expensive, they charged me for services not performed!

Paul Hildebrand and his service advisors are great!

I had my oil changed on my 2017 Prius and tire rotation done and later realized that the oil access panel was missing. I called and talked to the manager but he didn't offer to replace it. He just said that it was over a year ago that it was done! Also valve caps were missing on the tires. I was in NY when I realized the oil change access panel was missing and instead of arguing with him I bought one here in NY and put it on myself for $65.00. I don't need more aggravation in my life! Life is too short! Ya got to just enjoy life, you never know when it's going to end! Carpe diem!!!

Not at all happy with the service department. I was told that the recall repair and oil change would take a couple of hours. Then approximately three hours later I was told that they were running behind due to a heavy volume of service that day and they were running behind. At least I was furnished with a rental car for the rest of the day so as to be able to get home. It appears that the service department could use closer communication among those doing the scheduling. At the least I think the truck could have been washed for this delay.

My car was in shop for 4 weeks to find out the repairs said were done were actually NOT done.

this was a complimentary first service and everything was fine . I felt that altho the service staff was efficient and I was treated well that as a new car purchaser my car should have been minimum washed and vacuumed and possibly cleaned /detailed. Tommy Tran was my salesman and I liked him.treated me great and gave me what I felt at the time waqs a good deal

I have only experienced excellence all the way around. This company truly wants to do their best. My husband used to be in the car business so I?ve seen a lot. Hope is one of the best service writers I have ever worked with.

Clean premises, professional staffing always courteous.

I had a great experience! Mohammad Yazdani was the best to work with over the internet! He was quick to respond, answered all of my questions and was willing to make sure the car was in my budget. I had a 2 hour drive to get to Pinellas Park, but their customer service far surpassed my local Toyota. Would highly recommend!

I really don't wish to be negative, Love my 2016 Camry,The service NOT SO MUCH, How long does it take to put on 4 New Tires, Balance and front end Alignment, I had a 9am Monday Appointment, When i arrived i told the gentlemen who checked me in that YES , I would be waiting , wait I did for 7 HOURS... during this time time NO ONE came and made any Personnel contact with me., or updated me. I even got a small NAP in while waiting for 7 Hours. Finally at 4 pm i walked up front and was told she had been checking on my car hoping to get car out, At that point my car finely made it out, picked up my Keys, then did a walk around only to discover NO Covers over any of the valve stems, walked back inside the Lobby told one of the gentleman who raced over then put caps on all 4 valve covers, only to find out when i arrived Home that all the valve caps were not the same, infact the ones that were on my old tires looked better the the ones they put on. this said this has not been my first experience at this service center two years ago i went in for a reg service, oil change, inspection, ect, etc only when i arrived home opened my hood my Battery terminals were very corroded, Now how do you miss that. Anyway thats one reason i take my car elsewhere for it's service, Auto Nation in Pinelles Park had a really good deal on tires, ect,etc but in the end i had to wait 7 Hours for that service

Horrible service. My main concern was not fixed at all. I needed an alignment which they said was not wrong and was unable to give me a print out showing my alignment was good. As soon as I got in the car and drove home my car was still doing the same concern I had about my alignment. I have a print out from another shop showing I need an alignment the reason I went to autonation was my car is still within my warranty so it would free there. Also my car calls for my PSI to be 35 they put it to 40 which is clearly written on my paperwork. If my tires are to high it is a major safety concern as it could cause an accident. They never checked all my fluids nor fill out the fluids that are required and that I specifically asked to be filled as I knew they were low. They never cleaned my air filter nor try to sell me a new one since mine was dirty. I would love to get my car fixed correctly so it looks like I now have to pay out of pocket for repairs due to the dealership not following what Toyota says needs to be done. Only reason I didn’t go back right away was I was there from 200-450 with an appointment at 2 and by the time I turned around and went back they were closed as they closed at 5 that day. I hope someone from the dealership does reach out to me so I can have them fix my car correctly under my warranty at no charge to me.

I just went in for an oil change and was charged $81.00. What a rip off! I've always gone there but never paid this much. I guess it's time to go somewhere else I know there are cheaper places.

Rob McCool is extremely knowledgeable and friendly. His demeanor and expertise turned a nerve wrecking experience into a fun and enjoyable one. He made sure to take the time to teach me all the ins and outs of my vehicle, ensuring I knew how to use each feature before even driving off the lot. Thank you again for my new car Robbie!

They hire criminals and illegals like Reza Khatibi to sell cars. Obviously don’t do a background check to hire someone like that. Tells you a lot about the quality of people who work there

Better valet customer service is lacking. Long wait time for an oil change, tire rotation and seeing fluids. Wait one hour and forty-five minutes ... that's a long time

First service on our Rav4. Had a rattle in the back and Andrew found a cell phone holder in the rear cubby. Was very understanding when I wanted him to go on a test drive. Always a good experience here. It's hard to find honest dealership's but this one fills the bill.

Kevin Gruver did a fantastic job getting me set up in a top-quality CPO Tacoma

Easy to make service appointments and they give me a time they will complete service. They are usually finished before the time the gave me. Everyone is courteous. Blessings.

Pros: friendly, fast, knowledgeable Cons: always try to buy my car when I have no interest in selling. They don't have Toyota oem parts or fluids, prices seem very high for non Toyota parts and fluids.

20,000 mile service was thorough but took far too long. This was a scheduled appointment and took almost 2 and 1/2 hours

Customer service upon arrival was friendly and fast. I was in for a maintenance check which took a reasonable amount of time considering how busy they were. Seating for waiting was limited because of the social distance drama, ending up sitting at a desk in the showroom area. I’d totally recommend AutoNation Toyota Pinellas Park!!

the customer service was outstanding. the pricing on the vehicle was where it was supposed to be. the only thing that I was concerned about is that I didn't get a spare or a jack for the vehicle. but overall I am 100% satisfied with the vehicle and I love it. 😊

My service advisor, Kiley, was great, kept m6 informed of the status of my repairs and arranged for shuttle pick up for me. It was m6 first time using this service dept and so far I?m very pleased!

Great experience at Auto Nation. Purchasing my Toyota Sienna was a stress-free experience, thanks to my salesperson (Jessica M). Friendly, knowledgeable and superb customer service .

My passenger side mirror was damaged and needed replacement. I called Auto Nation in Pinellas Park and spoke with service rep Barry. He called called back and left a message with appointment time for the next day. Dropped my car off, an it was ready in a couple of hours. I am very impressed with Auto Nation and especially Barry.

They could get their sales force to back off service customers. I was accosted in person, by phone, by text and by email. Honestly!

Negotiations were easy and salesman easy to deal with. Believe I got a good deal with trade for a replacement Prius.

Reather disappointed with the used car lot sales/financing. Hard to believe a $3000. difference couldn't be worked out especially when almost $1000. would have been given right back to the dealership. I bought a 2 yr old Highlander from you and you bent over backwards, and a new 2019. Yet putting my granddaughter in a safe reliable car you tell her she should shop with a private ower. That you won't make a deal when she has more than half the lot cost in cash!!! You should be ashamed, you're being selfish.

What a joke! Can not get through in the phone, no return calls! Did a diagnostic check for 157.98 and did not get daughters approval. Charged a misc fee of 25.55. She had a battery box that somehow got lost! REALLY!!!! This place is a disappointment.

I had my 5000 mile checkup done. They were efficient, but I never got my "service required" reset, so it continued to hide all other data. Also, I said my passenger airbag alert came on regularly, but nothing was done to correct it. He told me my purse was probably too heavy and it didn't have a seatbelt on

great customer service, fast and efficient.

Service was good however they do not washed the car. They have previously in other dealership. But may not be part of their services.

Always take my car here for service. Best service and service advisors.

Went in for oil change and got a three hour wait while they did repair work I didn't agree to and got charged for labor on a oil change that costed 91.79 a friggin oil change what a ripoff never again will I use these incompetent idiots never again

Great sales rep Kevin . No pressure great 4Runner . Great service and price.

This place is great .People working there were very nice helpful and respectful. SPECIALY Ben my sales men who was pretty patient with me and threw whom I end up buying my car .I highly recommend you go talk to him and of course I highly recommend you buy your car at Autonation toyota .

I purchased a 2017 Lexus that had come off a lease on March 22. I have usage based insurance which monitors the car mileage and health through a plug that goes into the diagnostic port and allows the engine codes to be scanned. There are 4 diagnostic codes dated February 2 on the car! I seriously wonder if the car was properly inspected prior to my purchase. Had I read the diagnostic codes prior to the 5 day return return option I would have seriously considered returning the car. Additionally, when I took possession of the car the mileage on the title was 27768 which is only 3 additional miles from the last Carfax entry (27765 miles) in Wesley Chapel. Wesley Chapel is 41 miles away! How is it possible that only 3 additional miles were logged on the odometer? Additionally, I have driven only 109.2 miles. An incorrect odometer reading on the day of purchase impacts the 250 mile, 5 day return policy. I'm returning the vehicle this morning to have the engine codes corrected. I'll see how it goes. These issues take the excitement out of purchasing a new vehicle.

I sat there for 4 hours waiting for an oil change. I got tired of waiting and took the car somewhere else. It shouldn’t take all day at a dealer for an oil change. Very disappointed!

Their service center runs like a well oiled machine! No complaints here!

excelent. staff. on time.

Matthew was a wonderful salesman. Only complaint would be that the used car we bought was not serviced or cleaned as of yet when we test drove. If it had been serviced and clean I would have seen that there was a crack in the front bumper and would have asked for it to be repaired. We had to bring the car back from them to change the oil, put the new tires on and bring back again to get the additional key made. So 3 trips when this could have all been resolved with one trip. It's not a bad experience, just a lesson learned.

Gary Piccininni, my service rep, was great as always. Had a minor repair in addition to oil change. All was done in timely manner while I waited, at a reasonable price.

Easiest buying experience I've had. My salesman, Youssef Malki was excellent (honest, straight forward, and accommodating).

Clean dealership, service staff wonderful.highly recommended

I bought my Prius C at Autonation in 2016. My car has been serviced regularly at this same location, and yesterday they completed the first repair the car has ever needed, I love this car and the way the dealership has taken care of it.

I have bought last three cars there, the salesmen are great . I have used Barrington and also Kevin in internet sales, both were great. Service has also been great there I would recommend them.

They are always friendly and complete any service needs in a timely manner. The only concern we had was on the paperwork it shows brakes were inspected and are not needed at this time, yet we were called and told our brakes needed replacing which we did.

Overall a wonderful experience. Car Sales Associate (Mr. Tran) was great. No pressure, very helpful and very professional. Have purchased numerous Toyota's from this dealership and will continue to do so in the future.

I purchased a used truck. About 2 weeks later the truck would not start. It was past the return period but I reached out to the sales rep to see if there was anything he could do to help me out. His response was thats terrible check to see if its the battery. Prior to the purchase he was always quick to respond, nice, and helpful. Now Im getting the silent treatment. I was not asking for my money back but maybe a complimentary vehicle inspection by the service department would be helpful. Nothing. Do not buy used vehicles from this dealership

Tony always kept me informed about the status of the my Camry. When I call him he would answer the phone or if I left a message he would return the call soon as he was available, within the hour. Thanks Tony and the mechanic he worked with as a teams.

I had a very troubling series of events with the Autonation service department, specifically the service manager on two separate occasions about an ongoing issue with my truck. In the end, the director Rob got involved and apologized for the inappropriate actions, but I cannot in good concise recommend doing business here. I’d like to thank Rob and Gary (service advisor) for their professionalism and honesty during this event as it was very troubling and upsetting!

Thanks so much for a wonderful experience in my recent purchase of a used vehicle at Autonation Toyota., Kudos to my sales person Karl who was very helpful and professional

my experience in the past has been good until i had to leave it over night and upon stopping in at 5:00 a.m. the following morning i found my car outside unlocked and the hood unlatched. i was very upset and told the person inside that i was upset and he said they had security and to tell my serviser. if that is the case why do they lock their cars and not the customers

Poor customer service - pick up service was supposed to pick us up and didn't. Poor communication and likely won't use this service location again

Everyone is so helpful! This place Rocks! They answered all my questions, very friendly and what a great atmosphere!

If you need any service done make sure to ask for John Raush he is the best, he will make sure you get taken care of.

Rocky was the best service tech ever...very efficient and knowledgeable as well as personable.

2 hours for a routine service is too long. Paul did his best but it still took too long

The exchange with my sales representative was great. I found the vehicle on line and traveled 250 miles to purchase. He was very open and communicable to help ensure I wasnt wasting my time. Unfortunately after the purchase was complete the dealership could only locate 1 key. I was promised a second key via mail which never happened. Management required me to drive back to get the second key which is obviously out of the question being that I live so far away. They have made no attempts to make right on their error and after multiple calls and messages I am being given the brush off. It's really unfortunate because the process started SO well. My salesman was one of the best I've ever worked with, but the managements customer service and follow throhgh just isnt consistent.

Good place , nice people!

Staff was knowledgeable, efficient, upbeat and pleasant.

Quick, clean and professional service. Only thing I would recommend is to offer a courtesy carwash like all the other dealerships.

I am a loyal AutoNation Toyota Pinellas Park, Florida customer. Israel Villarreal is a outstanding New car salesperson. I have purchased (2) Toyota Camry XSE from Israel. I made a appointment in advance and informed him. What Toyota Camry model I was interested in buying. Israel and I discussed the entire buying process and came to a purchase agreement.

I had great experience purchasing my 2020 Sienna XLE. My personal sale rep is a young man Bruce. He did a great job, very knowledgeable, patient and very supportive. He went above and beyond to deliver the car to my house in Harbour Island for free. The finance manager also is very helpful and transaction seems like a breeze. Dealer manager helped me got $5K payment from my credit card instead of $2500. The dealer also gave me great warranty. I had very shopping experience with AutoNation Toyota!

I do wish they had better complimentary snacks when you're buying a new or even a used vehicle. Come on guys. We're in there making a decision that is going to affect our daily life for the next several years and affect our finances for far longer most likely. We are sometimes in there for quite a long time. A body will get get hungry and even cranky when the brain is putting that sort of stresses on it. And as in my case, when somebody snags the vehicle on which you've been straining to get everything lined up just right so that finance will accept the deal for the last hour out from underneath you with cash, your liable to bite somebody's head right off if you don't have something edible to chew on there within arm's reach. Just a thought. You guys are excellent, but I'm not responsible for what happens to your salesman if that happens to me next time I'm in there buying a vehicle. I CAN guarantee that it won't be changing from buying a used vehicle to buying a new one, though. You can credit that miracle sales turn around to Steven Blackledge and his incredibly infectious jovial good nature. You have a true gem in that man, and indeed a mint as well, I'm sure!

Everyone was so great and the service was great from all.

I stopped by for an oil change without an appointment and service manager opened an space for me with no hesitation. Also service advisor was kind, respectful and very informative with regards of the oil change and she even address another issues that technician found with my car. It was my first time visiting AutoNation and I am very pleased. Special Thanks to Raquel Crawford (service advisor).

Needed to buy a new car within a week and had no idea what I wanted. I felt the salesmen were helpful but not pushy.

Very professional and courteous to customers. The service was very quick and efficient. We waited around 40 minutes. I am very pleased with the service and will definitely be back.

I highly recommend this dealership. The customer service is exceptional from scheduling an appointment to sitting down with Raquel having things thoroughly explained, paying the bill and finally having the car brought to me. The service was very good and very professional!! What a tremendous team of qualified professionals. AutoNation has proven to be trustworthy for more than 18 years!!!

Brought my Hyundai in for service Saturday & sat 3 hrs before someone told me they could not get parts from Hyundai till Monday to fix my car.Monday they called & said I needed a new alternator & belt plus lock assembly for tailgate & it would cost over $1600. Said I couldn't afford all that so we agreed to just replace alternator & belt for $1100. Waited all day Monday & finally called to find out Hyundai did not have the alternator & had to have it sent from Jacksonville. Said car would be ready Tuesday. Late Tuesday afternoon Kiley called and said my car wouldn't be ready because the alternator they received was defective & had to get another one. Said car would be ready Wednesday. Lo & behold they called Wednesday around three to tell me car was ready & I owed $1136. Couldn't understand why after we agreed on actually $1109. it was now $1136. I know it doesn't sound like much but afterall its the principal. Not very professional. Afterall I had to wait from Saturday till Wednesday to get my car back & then to have the nerve to say I owed more than agreed on. In closing I just want to say I bought my last three cars from Autonation but after this experience I think you may have lost a dedicated customer. Oh & charging $142. an hr for service is kind of rediculous.

Great customer service! Courteous and professional and very responsive. Jon worked tirelessly to get me the best deal. I will recommend AutoNation to all my friends!

Good Customer Service! Shuttle service was a great plus!

Youssef Malki was an excellent Sales Associate. He was very knowledgeable and helpful.

Nice experience I like the services that is provided at this facility everyone is nice and generous.

Service Advisor Peyton was able to get the work that was required for my car done in a timely manner.

Non communicative right up through drive supervisor. Had to drive to shop in person to find out status. Service work itself seems good. Car could have been a little cleaned up on the outside.

Their attention to detail when explaining and demonstrating the safety and other features of the C-HR.

They were courteous and efficient in dealing with a recall problem

I was able to have many of my questions answered via email before I went to the dealership. It was a very easy and seamless process. My salesman, Michael was a big help with my decision on the model that was best for me.

Great service. Got done in a timely manner.

Don't happy with service. When I got back into the car someone had changed by settings so now I don't see the read out for my speed.

They schedule appointments, and don’t cancel them or have the courtesy to let you know they sold the car you drove an hour to see. I know it’s first come, first serve but don’t waste my time.

I regularly receive very good service, but this time, it was not like that, they left me the battery without holding it, and the thinner cable that is adjusted to the positive terminal is broken, my wife had a hard time turning it on, but thank God she was able to turn it on, my When my wife got home, she told me about the incident, and I tried to turn it on and I couldn't, I checked the car and I realized that the thin wire that goes to the positive terminal was connected but the conductor wire was broken, I'm sure the representative who brought me the service car had difficulties to start it since I realized that it took a long time to bring it, his duty was to check it if he realized that he had problems to start it, I want to emphasize that the car never had problems to start it

Christie in the service department always take care business with me and my car have it always on point ..!!! A+ for Christie Autonation ..!! 👊🏼 car drove like brand new ..!! Once they did the service on my car ..!!

Rocky was awesome at getting both of our vehicles detailed to perfection! We wanted both to have a complete detail inside and out. It was a busy weekend day so when there was something missed Rocky sent it back to make sure it was done to our satisfaction. We are very picky and notice everything. So we really appreciate all of her efforts to ensure our satisfaction. Thank you so much you really made a difference and are very much appreciated! We will be back again for the next detail. If you?re buying a car or truck Gio is your man! Honest, knowledgeable, friendly and helpful! I had a great experience because of him and now will only deal with him. Always takes care of me even long after the sale.

Friendly and speedy service. They answered all my questions and gave me some good tips regarding caring for my new car.

Have purchased several vehicles from dealer with excellent service

this was definitely a positive experience. Bruce Blowerrs and Derek Beers made the entire experience a pleasure. we had gone to another local Toyota because they had a few of the cars I was interested in. We left there frustrated. My daughter looked again at AutoNation again and saw one of the cars I was interested in. it was perfect, the entire experience was perfect!

Bathrooms were dirty all day. i got there in the morning to drop off my car. when i returned later in the afternoon the same trash was around and some more

Hope Peterson was the service advisor that helped me setting up my first time oil change on my 2011 Venza, after purchasing it a year ago. She provided the best price for this along with a full inspection of the vehicle. The mechanic did find the brake fluid was in dire need of a flush and replacement and again the best price was offered for me to take care of. I will return for future service.

Peyton was my service advisor and she was great! She took the time to really understand my goal for bringing in my 2010 Toyota 4Runner (150,000+ miles) for Toyota certified service for the first time in 4 years. I was a little scared, knowing some dealerships will run up the bill. But she told me what the mechanics found, and broke it down into what I could do and what she thought I should do today. I took her advice and will save the other items for in a few months. The service team did great work too! And I LOVE that the $250 ish Transmission Flush I got comes with a 5 year warranty on my transmission! Will def be servicing my vehicle with AutoNation Toyota Pinellas Park from now on. Thanks again Peyton!

Paul was very good keeping me informed on the progress of my car.

I just purchased a used Toyota FJ cruiser (only 52K miles) from Autonation Pinellas Park Toyota sight unseen after finding it advertised online. The sales personnel involved were all very pleasant and the transaction was smooth. The problem was after delivery. The vehicle was transported from the dealership and arrived to me 12 days after purchase. I didn’t drive it the first two days because of rain but by the third day when I drove it the check engine light was on (after less than 10 miles of total driving). I emailed the used car sales manager and he told me to take it to the closest AutoNation dealership. That was 200 miles from me and none of the three AutoNation dealerships in that city were Toyota dealers. I emailed him back and he said it didn’t matter as any AutoNation dealer would do. So, I drove 200 miles to a AutoNation Honda dealership and a very nice service advisor said what should have been done was I should’ve been given a warranty claim number so that I can take it to the closest Toyota dealership near me to have them evaluate the problem. He also said his Honda dealership did not have the diagnostic equipment to determine what the problem was and said he would have to outsource it to a local Toyota dealership himself. He did provide me with a claim number and I took it to my local Toyota dealership who noted that one of the Catalytic converters was bad. The Toyota service advisor contacted Autonations’ claim department and was told that catalytic converters are not covered under any of their warranty policies. Replacement cost would be an excess of $1,000. I then wrote a letter to the Pinellas Park dealership and asked them to consider paying “all or Part” of the catalytic converter replacement cost. I then followed up with a phone call to them again and the request was denied. FYI - AutoNation has a “Five day No questions asked return on any vehicle purchased.” If I had been a local buyer then I assume I would’ve been able to bring the vehicle back to the dealership and they would’ve repaired it. But if you are from Out of State the Five Day period will most likely expire before the car is even delivered to you. So, my words of warning to anyone considering buying online or Out of State from AutoNation or in particular this dealership is that you should realize that any problem with the vehicle will be your problem. My problem occurred within the first 10 miles of driving the vehicle and you would expect a dealership to step up and do the right thing. I understand perfectly that catalytic converters are not covered under extended warranty’s BUT ANY problem that occurs within the first 3 days or 10 miles of driving after delivery of a newly purchased vehicle should be covered. You have a false sense of security based on Autonations’ 5 day policy and 90 day warranty. So, the used car manager said that if I could bring it back and he would repair it, but since I live 900 miles away he knows that won’t happen. Keep that in mind when you are considering buying Online/Out of State from an Autonation dealership. This dealer could have easily made a small concession by supplying the Catalytic converter and I would have paid the installation and they would have had a happy customer. So, remember Autonations’ claim of service at any of their dealerships is very misleading and rings hollow as exampled by my taking it to the closest dealership to me. And need I say more about their warranty coverage. I am sure that Pinellas Park Toyota will post their standard response to this complaint of we regret your experience with us but please reach out to our General Manager…. They have my email address and phone number. At this point, I do not expect Autonation will reconsider covering any of the cost of this repair and my only motivation in writing this is to make other prospective Autonation buyers aware of these issues which should give them pause. Sincerely, Edwin Dodd, M.D.

Had a great service experience with Paul! My car was in and out in a couple of hours. Dealership was clean and everyone was wearing masks! Will definitely be going back to AutoNation Toyota Pinellas Park!

We needed our 2020 Highlander serviced while on vacation. We selected the nearest Toyota dealership, and found a gem. We received excellent customer service and quality attention to our vehicle. We will definitely return to this dealership should the need arise again.

Great place. Friendly people. Gave me the best deal from the Tampa Bay Area. Thanks

first...the BAD PART OF THE REVIEW...I needed to schedule service on my Toyota Highlander...I called the number provided on the toyota flyer...727-577-2600. on 1/29/2021 approx 4pm.. I spoke with a female,telling her I wanted to schedule service but I had a few questions..her reply "all the service people are busy,I can have someone call you back",couldnt give a time frame. I waited 24 hr,NO RETURN CALL. I called again on 1/30 approx 12n,again similar reply and no call back!! It should not be this difficult to set up service on this vehicle,just because I had 3 basic questions!! On 2/1 I called again and demanded to speak with a service or general manager,at first that person put me into whoever and I got a voice mail. I called back and refused to hang up until I spoke to someone live and finally got through to Paul Hildebrand. He did apologize, I scheduled an appt with him and service was completed. He was knowledgeable helpful.He provided an explanation for the above issues,specifically the phone number on the flyer is a general service number(not this dealership) and due to covid employees are not always available. That being said..it is no excuse to have to wait 3 days to schedule a service. The phone number provided should be to the Pinellas Park location and someone should be phone available when a person calls or a call back should be done in a timely manner!!

always customer friendly and good service never have to go back for a second time