I was doing research on different dealerships to do a lease with and I cane across AutoNation Toyota Pinellas Park. Steve Blacklidge and Shivas Patel went above and beyond to provide me with the best possible price. I respected there honesty and there transparent pricing. I would recommend to everyone

I was doing research on different dealerships to do a lease with and I cane across AutoNation Toyota Pinellas Park. Steve Blacklidge and Shivas Patel went above and beyond to provide me with the best possible price. I respected there honesty and there transparent pricing. I would recommend to everyone

I took my Toyota Camry Hybrid in for a recall on the engine and got my car back with razor blades and rags left on top of the engine, a heavily scratched up engine cover (my car has over 200k and I take pride in how my engine still looked brand new), a broken air box (was not broken before, I do all my own maintenance and it was fine), and dirty old oil contaminated coolant put in my coolant reservoir when I had personally just replaced it a month prior so I know it was clean before and the invoice I was provided showed new coolant purchased and billed to Toyota corporate for the recall for my car but it apparently was not put in (oil was floating on the surface along with what looked like small grass clippings, I think they stored my old coolant in a bucket previously used to store oil then poured it back into my engine after repairs were made) Now I do not like slandering anyone, no place is perfect and we all have bad days but, I have called five times to get this resolved, talked to managers, stopped by the service department, been nothing but nice and they promise to take care of it but refuse to set an appointment to look at it unless I Pay for the appointment. I am big on principals and ethics so I have refused. At the end of the day I would recommend finding a better Toyota dealer for repairs as Autonation does not seem to care about its customers. But I love my Toyota I hold nothing against the Toyota brand just to Autonation itself. UPDATE: Now they are telling me the visit was too long ago and there is nothing they can do because of that. Well it would not be "too long ago" if I never got the run around, they also say they have no documentation about my complaints in the past so I recommend to communicate via E-mail and keep copy's of them if you have to use Autonation.

I?m sure that AutoNation is a reputable name and trust worthy.. But my horrible experience with Toyota AutoNation Pinellas Park made me reconsider a lot of things.. the preowned team, I?m sorry to say, is not qualified at all in dealing with customers and handling complaints. I purchased a 2014 Highlander from them which had ?Roll Odometer? problem shown in the CarFax. When I inquired to them about that they said it?s just a typo and that they put their own device and confirmed the car mileage. The car had the bumper not fully in place with the front grill (snapped ) and they promised to fix it.. I took the car home and on the New year eve I met one of my friends who is a small dealer and told me that Odometer roll is not good showing in the Carfax and the price should be the half of what I paid.. I thought he was just trying to make feel bad for not buying a car from him.. the following weekend I took the highlander to couple of big dealerships like Sun Toyota just to see what they?ll offer if I traded in.. And that was the shock when I offered crappy prices just because of the Carfax showing that issue.. I went back to AutoNation Toyota pinellas park to get a commitment from them to fix the Carfax or return the car.. And that when the true ugly face of that team showed up, they were preying on that I have passed the 5 days and I cannot return the car.. I sat with the financial manager and he told ?volunteer repossession? when I told him I?m not taking the car with me home.. And he told me also ?can you prove that?? When I fought back that the five days is not applicable sine they have not fulfilled their obligation for fixing the bumper and the reason he told me that because they actually did not provide me with a copy of ?we owe you? document at the time of the purchase!. He clearly shown that he can play dirty with me since now I don?t have any right to return or fix the car!.. He called a higher manager called ?Glen? who just verbally promised to call Carfax on Monday and he ended up leaving me on the table by myself in a very rude way.. I went to complain to the general manager in the other building but he was not their.. But people directed me to a team lead their called ?Ammar? and he os the only good thing to happen that day.. He handled the matter ver professionally, he showed at least sympathy and promised to talk to the general manager to fix this issue.. He did not give me a document or anything but at least the way he handled the problem and his promise were satisfying to me.. On Monday Glen called me over the phone and told me that they had Carfax fix the issue (again without even providing a copy of the new Carfax) and he was giving me the impression that he did me a BIG favor!!!.. and rudly asked me to go back to apologize to him and the whole team.. I was so pissed off that I hanged up the line in his face! .. Sadly that?s not me, I have never hung up and lost control over myself this way before! .. in overall it was a horrible experience and I don?t recommend anyone to buy a preowned car from this branch .. may a new car because the other sales team seemed nice, helpful and professional.. And if you ever wanted to buy a used car from this branch, Here?s my recommendation; 1- don?t ever trust anyone no matter they appear sincere and nice to you 2- MAKE SURE TO TAKE PHOTO PICTURE WITH YOUR PHONE OF ANY DOCUMENT YOU SIGN WITH THEM 3- take your car and have it inspected by a pro mechanic or even another dealer within the 5 days (mine I found water inside the backlight because it rained by my house unfortunately I realized that after the 5 days) I?m sorry that I had experienced such horrible experience but at the same time a I learned a very valuable lesson the hard way when dealing in the cars business

My husband recently purchased a Tacoma TRD Pro from this dealer. I believed it was sold since the salesman mentioned a free lifetime power train warranty/unlimited mileage. Anyway, with everybody being so helpful, my husband got the truck that he love ( he went truck shopping without me ) Thank you again. I recommend this dealership!!

Ahmed Yassin was my salesperson and he was very helpful, caring and listened to my needs. When I first arrived another sales person I believe was ( tony)approached me and took me in to look at the new Corolla. I sat down in the car and made a comment about how in my current car I had a blind spot over my left side and wanted to know how it was in this car. He proceeded to talk down to me and wanted to know why I was not using the mirrors. I told him I do use them but I like to look over my shoulder also, again in a condescending tone he told me I should use the mirrors I asked him why he was arguing with me when he was trying to sell me a car?. I got out of the car and left the showroom and walked back out to my car. As I was leaving Ahmed talked to me and said he would like to help me find a new car. He was Great, Tony not so much.

excellent,very friendly,professional, courteous,efficient

Ahmed Yassin was my salesperson and he was very helpful, caring and listened to my needs. When I first arrived another sales person ( tony)approached me and took me in to look at the new Corolla. I sat down in the car and made a comment about how in my current car I had a blind spot over my left side and wanted to know how it was in this car. He proceeded to talk down to me and wanted to know why I was not using the mirrors. I told him I do use them but I like to look over my shoulder also, again in a condescending tone he told me I should use the mirrors I asked him why he was arguing with me when he was trying to sell me a car?. I got out of the car and left the showroom and walked back out to my car. As I was leaving Ahmed talked to me and said he would like to help me find a new car. He was Great, Tony not so much.

Evidently, there is a new Sheriff in town by the name of Paul LaPlant at Toyota Autonation of Pinellas Park. Paul has stepped right in elevated the level and expectations of Customer Service tremendously. Paul a great listener and seems to nail the diagnosis as if he was in the Car listening to the issues himself. The knowledge Paul displayed gives me confidence that the job will be done to perfection and in a timely manner for my Cars needs. The example of exceeding expectations that I can use is the fact that Paul noticed that I had been waiting for the Shuttle to take me back to work. So he asked if I may be interested in waiting an additional 20-30 minutes from that point and just take my Car after the Oil Change is completed. Well he made a call and returned in less than 5 mins stating that may car should be done within the next 15-20 mins. Which was fine with me. And not even 15 mins went by and he came to inform me that the Car was ready and he was just going to review any potential issues with me before leaving. Needless to say, I was floored at the kind of Professionalism, Knowledge and extraordinary Customer Service I received, And because of it, I'm sending my daughter for her Oil Change with the instructions to specifically ask for Paul this weekend. I would highly recommend Paul LaPlant and Toyota Autonation of Pinellas Park to any new or repeat customers for outstanding service. No other shop will touch our cars moving forward because of Paul's attention to detail , professionalism and elite customer service.

We have had our vehicles serviced here for about 7 years now. I do think that the sales staff has actually gotten better in those 7 years. Lately I feel like they do go above and beyond to make the customers happy in their service department. I do feel as though they do care and absolutely work with you to get everything done correctly and in a timely manner. Great job to all around excellent service and James Kober.

Received very professional and courteous service. The sales staff were knowledgeable and provided outstanding customer satisfaction.

I came to look for a car and i went three times and i were not going back but Dino kept on me about coming back and about the company so i did and he went all out great young man he is the reason i bought the car

The service staff are very knowledgeable and patient in explaining the details of the service for your particular car.

Better Sales Tactics; don't advertise car for sale until sesrvice is completed & ready for test drive, etc.

Tony was a great salesperson! He helped us to find the best car for us. He was very knowledgeable with great people skills. We enjoyed our time at Toyota. We love are Rav 4! Thanks, Tony😁😁

Very nice people. Gio was amazing. One of the nicest young men I've met in quite awhile

Excellent Service. Tony was great and knowledgeable, with a nice personality! He helped us to pick the best car for us! THANK YOU!

Barrington was awesome ! A true delight! Kirk was very nice too

Good people to work with you, efficient. Really liked our COSTCO sales rep, Mark Bahlamn.

I had a very good experience working with a Nick, my salesman and with Glenn the used car manager! I bought a 2015 Rav 4 Limited... beautiful suv! I recommend them to everyone! It would be great if the facility had a car wash on-site ( as some of there competitors do).

Brought my truck in for a small repair had to bring back that day because of shoty service work. I'd rather fix my own truck from now on.

fast service good communication about the service needed

Paul was quick to get my Durango in and quickly addressed the issue. We drive 10 miles past countless dealers and repair shop to us Auto Nation Toyota and Paul.

Service Advisor Gary Piccininni got me in and out within 1 hour for my oil change and battery check. Good guy.

Howard and his service team did a fantastic job serving my Toyota truck. Auto Nation always takes great care of my family, and we appreciate the free drop-off and pick-ride that they offer.

They are awesome! I was able to get a fantastic deal for my lease trade in! Juan is so great- I highly recommend working with him if you’re in the market for a car! So helpful and understanding. The manager Amman (sorry if I got that wrong) was great as well. They really worked with me to get me where I needed to be!

I love my new Toyota RAV4 Hybrid. Dionna was fantastic, she was informative, friendly . She and Bob found the one I was looking for and got it delivered in a few days. Hassan was patient with all my questions regarding the contracts, financing etc.

Everything is good . The seller is very nice and courteous. Thank you

They were absolutely amazing! I recommend working with Juan if you are in the market. He was so understanding and really worked with me to get me the best deal possible.

The car was returned by a previous buyer, which has been confirmed by the motor vehicle department later. The dealer did not disclose the fact and the reason for returning to the following new car buying customer at the time of the purchase.

I had a great experience and got the car that I was searching for. I will always go back for future purchases. Everyone there was so helpful, friendly and professional.

Been going to this facility for many years because they are the BEST! Total professionalism with knowledgeable service techs who know what you need, no more no less. The facility is super clean right down to the service area and everyone is dressed very neatly in uniform. No price gouging here. The price quoted is what you pay. Satisfaction is guaranteed along with a follow-up email or phone call. They Care!! So, if you want your car fixed or serviced with the peace of mind that it was done correctly then this is your place, I know its mine! Give it a try and you too will agree you made the right choice. One last thing, when you go, ask for Gary, he's the man.....

Everyone was very interested in making sure I had a good experience and my questions answered. The salesman did research before I arrived to familiarize himself with the car (Prius Prime) as Southeast Toyota doesn't sell very many around here.

Good service clean facility and friendly staff!!!!!!!!!!!!

IMO Paul is a terriffic service advisor.He is always friendly,very knowlegeable,and delivers prompt service.to me honesty is a big deal ,and i feel paul is a very honest guy.autonation has a nice waiting area as well.thanks for the great service.

John Roush was amazing as always. Extremely professional, attentive, knowledgeable, helpful, and friendly.

Gary Piccininni in service is excellent. I have been coming here for my service for my truck and my wife’s car and Gary always is very professional and always makes sure I am in and out in a timely matter. Highly recommended

I was met with incredible service. I left with incredible service. They fixed it right the first time at a fair price.

Howard was great in the service department! He listened, was accurate and made sure I was happy and well taken care of. AutoNation is a great place to buy and service your car! Thank you!

As Always the service was above and beyond. Everyone was friendly and knowledgeable. Was put of there in no time. Highly recommend

Great service. I like the fact I can pre-arrange to arrive at a time of my choosing and that work can begin right away. No repairs were necessary as my visit was more of a maintenance type visit. Everyone was nice and my direct contact, Barry Kahane, was great to work with.

I highly recommend AutoNation and Howard in the Service Department. He took care of all of my needs and was very attentive. Thank you!

Awesome Experience . Very professional and knowledgeable staff. I would buy again at this dealership.

We expected to spend at least 5 hours negotiating, much to our surprise the salesman was upfront from the very beginning and saved us a lot of time and got right to finding out exactly what we wanted and that?s what he went for, and we got what we wanted.

Very good service Mr thuan ton,😃

Went to the dealership today to trade my car in for a newer one and when I arrived at the dealership sales person Juan Carlos Castro greeted us as we came to the door and asked a little about what I was looking for and he suggested that I should check out the Toyota Corolla, cause it sounded like what would fit me and let me know it came with a lifetime warranty and 2yrs free oil changes. We took it for a test drive and I liked what I was driving so we got back to the dealership and their sales manager Ammar Alaghawani did everything possible to help me get a really low interest rate way lower then the one I was in. The payments were very very close to the one I had with the other car. Once approved the finance manager Vinnie Zeitler was there to walk me through the paperwork and explained everything to me and said if I had any questions to stop by anytime and they would explain and/or help me with anything I need. Will definitely do business here again and will send people I know to check them out.

Just purchased a new Toyota from AutoNation Pinellas Park and couldn’t be happier! Heather in sales is one of the kindest and most caring people I have ever met, which makes her a pleasure to work with. I feel like she is my personal advisor, always looking out for me and my family when making selections. This is the fourth Toyota Heather has helped us with and the eighth my family has purchased from AutoNation. It’s hard to beat their customer service, prices and Lifetime Powertrain Warranty they include on all new vehicles. I can always count on Sales Manager Sean, who has overseen all of the purchases, to ensure a great customer experience and the smoothest of transactions. I also have to give a shout out to Rob (Service manager) for quickly getting back to me on some questions I had about servicing one of my Toyotas. Thank you Heather, Sean and Rob! I will continue to steer my friends and family your way.

I had an amazing experience buying my new 2020 Corolla SE. Barrington Pyne was wonderful. He was very professional and helpful with the questions I had. I couldn’t be more happier with my new car. Thanks to Auto Nation and Barrington and his team!

Just purchased a new Toyota from AutoNation Pinellas Park and couldn?t be happier! Heather in sales is one of the kindest and most caring people I have ever met, which makes her a pleasure to work with. I feel like she is my personal advisor, always looking out for me and my family when making selections. This is the fourth Toyota Heather has helped us with and the eighth my family has purchased from AutoNation. It?s hard to beat their customer service, prices and Lifetime Powertrain Warranty they include on all new vehicles. I can always count on Sales Manager Sean, who has overseen all of the purchases, to ensure a great customer experience and the smoothest of transactions. I also have to give a shout out to Rob (Service manager) for quickly getting back to me on some questions I had about servicing one of my Toyotas. Thank you Heather, Sean and Rob! I will continue to steer my friends and family your way.

I had a great experience purchasing a Toyota Corolla. No hassle and to the point. I did most of my purchase decisions over the phone, and picked up the car when it was ready. I highly recommend them. Truly courteous and professional group of people.

This is our 6th car purchase here. Always good service, as well as follow up care for the cars.

On my 3rd Forerunner in 20+ years from AutoNation. Could not be happier, from Shivas helping when I bought in April to Paul with the normal service and already having to utilize the tire protection twice!! in 7 months to Ben and the collision center working everything out when someone rear-ended me in my first month of ownership. Everything is perfect and the vehicle is awesome and I love it!! Thanks for all the help and quick turnaround.

Went in for an airbag recall great service as always !

I thought I knew what kind of car I wanted, however, after driving several vehicles I finally found the right car. My used car sales person was James, and he was right there with me through all of it. I just wanted to say a huge "Thank You" to James for going above and beyond to ensure I found the right car that met my needs and ended up a satisfied customer! You are awesome!

my experience with AutoNation was great. The customer service was helpful and friendly. Mike Boykin was my salesperson who went over all the vehicle options available to assist in the buying decision. Pricing was comparable to purchases on line and financing was less than my bank.

Great service and very quick. The atmosphere is very pleasing and the people are extrememly friendly. The work performed was explained in detail and reviewed after completion.

Always great customer service from Gary in the service department. We have all our family cars serviced there, even non Toyotas. Fairly priced and done right the first time. Wouldn't go anywhere else.

We had done our homework and went in knowing what we wanted. The people we dealt with were friendly and helpful. It was an amazingly fast process. We have bought several cars over the years and have never had such quick and efficient service. Very pleased.

I had an amazing experience here. I highly recommend asking for Heather Higgins. She was amazing and helped out so much!! Everyone there was so personable and they made me feel very comfortable!

The saleman was very nice. He explain everything that we asked.

Very good experience. Except for one thing. Received $3500 discount off MSRP. That was great! Then Toyota announced $500 cash back. AutoNation reduced their discount to $3000 theN applied the customer cash back. So they basically took my Toyota cash back!! Not happy about that!!

worked with Paul today👍😊. excellent customer service! Another good experience when it comes to work on my car!

I love everything about them

Christy was very knowledgeable n patience l hope she works with me every time I need service. Thanks

If your looking to buy a car, make sure you ask for Dino! Very pleasant and so helpful..he knows his cars,, good sense of humor and vey patient.. One final note...watch out for the guy in the finance office..he pushes extra warranty on your car and does not take no for an answer...

Everyone was friendly and helpful. Went there first day and look at many cars. They have great selection there. Tarek was knowledgeable and patient. He showed me all the features of the car that I was interested in. They made a follow up appointment but I wasn?t ready to purchase yet. Came back the following week and found my dream car with the help of the same team . Got a wonderful deal and drove it home a happy camper. This has been the most haggle free experience I?ve ever had with any dealership. Will be shopping here in a few years for my love ones. Thank you Autonation Toyota of Pinellas Park!

Battery died and I showed up and Norman took care of everything. I was able to get a courtesy ride home and they came picked me up when my truck was ready. Very helpful and professional.

Exceptional efficient service, delivered on time and communicated all service needed. Highly recommend Gary P- service advisor!

Purchased a Camry XSE V6. Karl did a great job! Thank you for the expedited effort! No hassle purchase.

Paul was wonderful Service was faster than stated. Was told about 1 hour and it only took 30 minutes

My experience was very good. Minimum wait time while my car had it's 24 month service. waiting area is very comfortable and accommodating. Coffee and donuts were good, too. MY advisor, James Kober , was polite and professional. I would give him an excellent rating.

My Highlander was due for 6 month service. Efficient check-in, wait less than an hour. Service manager polite and kept me informed on service progress. Valet pulled up my car before we made it out of the shop to pick it up. Surprise was that they washed and vacuumed my car. SO HAPPY!

Waited in there for my car to be serviced. Service is excellent. The repair was done in a timely manner.

Always treated courteously and professionally. Been a customer for over 10 years.

See Paul Lapant in the service dept., reliable and proficient.

muy buen servicio rapido y eficiente staff bien amable

I liked the no pressure approach to sales. I took 3 different cars for test drives and felt no pressure from the salesman.

Kudos to Tony! I had a braking problem. He had it diagnosed quickly and told me the solution. I would have to leave it for a few days. I got a rental at no cost! The repair was made. I take my Prius here for all servicing and will continue to do so!

John Roush was wonderful and very helpful to me. I recommend this dealer to many people

The employee I worked with was very knowledgeable. He took the time to completely explained ever that was done to my vehicle. Great experience.

Rapid service, very little wait time. Attentive service person.

Excellent customer service. Barry was great and kept me informed of the service status.

Great service.thanks to Paul h.

The service department is terrific. I highly recommend that you make an appointment and use their skilled service department personnel.

Really Great Service Shout Out To Amanda, They are all so nice and helpful great experience

I bought a RAV4 2020 . I am very happy with my purchase and the salesmen Ahmed and Mo who bent over backwards to make me feel comfortable and help me through the process. Great place.

Great service, very professional. Sandra Schwab was our salesperson and she was wonderful.

Fast, simple and easy! If you are looking for the best deal and the best experience go see Israel Villarreal

I am very happy that I drove an hour to get here and I wasn't disappointed in any way! The process was quick and easy. I came in to look at a certified preowned Jeep Grand Cherokee and trade in my Toyota Corolla. Mike worked with me and I was happy through the whole process. I am beyond in love with my Jeep. Thank yall very much!

Service quality is good. Price can be a little on the higher side but you pay for peace of mind. Buying can be a long and tedious process but you can get a decent deal eventually. The facilities and amenities are excellent. Service department manpower turnover seemed to be quite an issue for a while but may be improving.

My experience with AutoNation Toyota of Pinellas Park was by far the best car buying experience in 50 years. Salesman Stephen Blacklidge went beyond the call of duty by searching for the exact Highlander my wife and I had been looking for.....at a great price!! He was always available; even on his off days, Steve would take my calls or go into work to meet with me. Ammar Alaghawani , the Sales Manager, was extremely helpful when my wife and I took ownership of our new car. I would highly recommend AutoNation of Pinellas Park! Please be sure to ask for Steve. I guarantee you will be pleased with his knowledge and sincere effort to make your car buying experience pleasurable.

By far the best place to purchase your vehicle. Ask for Salesman Stephan Blacklidge; he will make sure you are in the vehicle that you want at the right price. The Sales Manager, Amar Alaghawani, will assist in any way to make sure you are satisfied with your purchase. I would not hesitate to buy again from AutoNation of Pennellis Park.

Barry is a Rock Star and is the reason I use this desletship

Pleased with service. Howard Decker answered all my questions.

I just purchase my 2020 Tacoma. I’m very happy. Ammar and Arif were very nice and helpful. I will recommend to anyone who looks for good deal. Thanks guys! 🙏

Great service. Love it Will be back

Amanda was excellent- you can hear her smile while talking on the phone! She got me in right away and accommodated my every need. Once I arrived, I was happy to be welcomed by Amanda and her genuine real life smile. Since parts could not be there that day, Amanda offered a rental car and set everything up for me. Although the waiting room was packed, it did not appear that anyone was irritated. I will always come to AutoNation Toyota for dealer repairs. Thanks so much!

It wasn’t an all day affair. They met our price and had a good selection of cars. Never expected to buy a car from them but the Salesman made it happen.

I started my search online. I was interested in buying a 2019 Toyota Tacoma TRD Pro. The online price was thousands less than any other dealer in the area. I left my contact info, and I was contacted by email by Stephen Blacklidge. He help me with preliminary pricing, So, I could see that the online price was real. I made an appointment to see the vehicle. When we arrived the truck was pulled up front for us to view it and go over all the equipment. Stephen did an amazing job going over every option on the truck, what they did and when to use them. We went for a test drive and Stephen pointed out more options. We returned to the dealership and told Stephen to write it up. So we could see the pricing and figure out monthly payments. The manager Shivas Patel came over to meet us and worked on the numbers to get us to our comfort zone. Shivas also did a great job getting us a very low interest rate for the purchase. The professionalism shown by these two gentlemen was second to none. We would definitely buy another vehicle from AutoNation Toyota

I started my search online. I was interested in buying a 2019 Toyota Tacoma TRD Pro. The online price was thousands less than any other dealer in the area. I left my contact info, and I was contacted by email by Stephen Blacklidge. He help me with preliminary pricing, So, I could see that the online price was real. I made an appointment to see the vehicle. When we arrived the truck was pulled up front for us to view it and go over all the equipment. Stephen did an amazing job going over every option on the truck, what they did and when to use them. We went for a test drive and Stephen pointed out more options. We returned to the dealership and told Stephen to write it up. So we could see the pricing and figure out monthly payments. The manager Shivas Patel came over to meet us and worked on the numbers to get us to our comfort zone. Shivas also did a great job getting us a very low interest rate for the purchase. The professionalism shown by these two gentlemen was second to none. We would definitely buy another vehicle from AutoNation Toyota

Absolutely perfect service. Friendly, very knowledgeable, promised to get me on my way as quick as possible and they did. They provided a private area to work with cell phone, laptop connections, nice desk, and yes, fresh coffee and donuts . Will go back every time.

Lots of people willing to help even though i was there for a repair versus a purchase

Prompt attention, quality operation. Paul was great advisor.

Mike Boykins was tremendously patient with me, worked with me throughout the day and got me, what I believe, the best possible deal, even though my case was difficult.

Excellent service, I was treated very well and fast

I have done business with AutoNation for years. My truck is the fourth vehicle that I have bought from them. The service has always been exceptional and I will continue to return to them as long as I am treated fairly as I have been over the years. I highly recommend this dealership to anyone!

Howard Decker has been my service advisor for many years. He is one of the reasons I return to this facility for my car service. He has great customer service skills and takes great care of my car.

If you want an outstanding experience, please go to AutoNation Toyota Pinellas Park!! These guys know how to treat a customer. Especially Jon Sagil. He was extremely patient and was not pushy! Jon is by far the best sales associate I've ever had. When I was looking at a used Tacoma SR5, Jon and the used car manager Ed Lani did everything they could to treat my family as one of their own. I can't express how much that means to me as a buyer. HIGHLY RECOMMEND!!! I also want to give a shout out to the finance department. They explained every added package, in detail, that could be added if I wanted. There was no pressure when I declined, to add the extras.

Worked with Paul. Very nice and helpful. Car was finished earlier then expected, which was nice

Nice van in great shape except had some issues that should have been taken care before final purchase. Your inspection process does not work.

I came in without an appointment for a multi-point inspection. They were able to perform the inspection in a timely manner to make sure my car was in good running order for my unexpected trip. My customer care rep was pleasant from start to finish.

Barrington and Omar were very helpful and made buying a new car a great experience! I will definitely recommend this dealer to my family and friends.

Muy bueno a tensión muy amable y servicial

Words cannot express how grateful I am to the staff at AutoNation Toyota for all the help they provided while purchasing my 2019 Rav4. I want to give a big shout out and special thanks to Brenton Froman - he was so kind and friendly and Vincent Zeitler for taking care of all the paperwork and making it easy and painless & Chafik Amrani for taking care of explaining everything and making my decision a lot easier. Love AutoNation Toyota!!!! I'm so happy with my new SUV😘🎊🍾

I must say I am extremely disappointed I the customer service. Collectively my family has purchased 6-7 cars from Autonation Pinellas Park. My last purchase was a 2019 Sienna in July. Today, while driving to work, the rear side window shattered. I called and came directly in. Essentially I was told it was not Toyota’s problems and to go through my insurance. I know nothing hit the window. I have never had such poor customer service in my entire life. I very disappointed to know that such a loyal customer could be treated that way. Neither I nor my family will come back and have any of our business there again.

I purchased 2019 RAV4 month ago .After deal with the salesman name Dominguez with price out the door (no taxes, fee....) with $10,000 down, some how i rushed to sign when work with financial guy., I forgot to read details, and that rascal took advance cheat me almost more$3000 , not for the interested, I comeback to tell him, and he said You signed....So , People be careful them be for sign on tablet. 2 that guy are rascal and dishonest. Life gonna return back to them more for what they did to me.

Just an oil change, one of many I have done there. Josh was very helpful as always an I was out on my way in no time at all. I keep taking both my cars there for the excellent service.

Jason Chambers was great!

Great Trade in value, and service

Great service great people and great products

I had a great experience at AutoNation PPark. My sales associate, Stephen, was very welcoming and genuine. He also was extremely understanding and helpful with my energetic 3 year old running around. Overall, I love my new 4Runner TRD Pro and feel that I received it for very reasonable deal, It was also one of the quickest car-buying experiences I?ve ever had. I was in and out in less than 2 hours to do everything. AutoNation definitely gained a life customer!

All went well. Salesman very helpful and friendly. Office person very knowledgeable and helpful.

Possibly bought a pre owned vehicle under the impression that it was a brand new 2019.. livid! Apple car play was malfunctioning and Joshua with service pointed out that the vehicle VIN number said it “wasn’t eligible for apple car play”. Very nerve wracking because I just bought this vehicle in June and now I’m already worried that it was pre owned because these accessories are not located anywhere on the contract not registering under the VIN number. Not ok. 💔☹️

Having purchased/serviced at your dealership since 2006 is indicative of qualified satisfaction.

Ya'll did a great job, good work and done in a timely fashion !

Service was excellent fast an efficient Thank You AutoNation

I found a car online that I was interested in and emailed the company. I was contacted and moved my schedule around and did a LOT of extra driving to go see the car. I explained I live almost two hours away and would come another day or look at another car if this car was not available. Was texted several times back and forth that my”beautiful “ car was there ready for me to see. Keys would be in it and all good. Drove the two hours and was shifted off to another sales person ( not her fault and I felt bad for her). Car was NOT ready in any way shape or form. They had to find the keys, and when it finally pulled around,what a piece of junk! Paint was completely faded, not one bit detailed, filthy, and was overheating and waiting on a fuel pump! What a waste of my time! I was furious! Since I was already up there, figured I would check out the Mercedes dealership across the street. Was completely happy I did and now there is a new car that I love in my driveway. Your dishonesty cost you a sale today and any hope of one in the future!

Great service and high quality of installation!

Shivas is great to work with! Worked out a great deal remotely with no haggling back and forth or miserable high pressure sales tactics. I knew what was a good deal, asked for it, and got it! Walked in, nothing changed, no gimmicks or games played and we signed and drove away and hour and a half later. Never had this quick and easy of a purchase before.

I always have a good experience when a visit Autonation since the start to the end.

Every Step of the Buying Press went Quickly and Smoothly......Very Professional.......

Usually buying a car is a tense, stressful experience for me but dealing with Mo Al Qaysi as my sales person and Auto Nation's team made an entire difference . It was pleasurable. I actually had a very good time during my transaction. Mo really cared for my needs and no pressure was applied in any time from no one including the managers and Tyrone, the finance gentleman who took care of my paperwork. I highly recommend Auto Nation in Pinellas Park to everyone and if get lucky enough to have Mo taking care of your deal, certainly you will be delighted with your experience. I never thought I could enjoy my time in a car dealership, what a nice surprise!

I was "greeted" by a surly valet. No welcome, no smile. At the end I was told that my car was in the "lot". Several minutes later I found it still in garage.

From Internet Inquiry, Appointment Setting, Car Purchase, Financing and Car Preparation for Delivery, Every Step went Quickly and Smoothly.....Very Professional.

I went in to get my oil changed for my car that I bought at this dealer and recieved wonderful service. I was in and out at a reasonable time even though there was a lot of people present. Definitely a good place to go for your car needs.

Quick service. addressed problem not related to service visit and spent time required to resolve it,very pleasd.

I went in with a nail in my tire and they got me in right away. I was greeted immediately, was friendly staff that introduced themselves each time they came up to me, and they had comfortable chairs to set in.

My experience at this Toyota dealership was quick and smooth. Everyone I encountered was friendly and helpful. This has been the best experience I?ve had at AutoNation Toyota in the four years I?ve been going here. A !

Great customer service and speedy service. Very pleased

Excellent service. So excited about my new 2020 Corolla

Toyota Pinellas Park location has awesome service and an extremely friendly staff. I felt very taken care of and focused on during my visit.

Both Roman and Vinnie were an absolute pleasure to work with. Great buying experience!

The seller MIKE.. was very attentive..polite..patient.In my opinion it deserves a raise. Thanks for everything. Sebastiao and Maria

I was shopping for a new Toyota Supra. All other area Toyota dealers were selling them at MSRP plus $20,000 to $50,000. One dealer had the car roped off and would not allow me to even sit in the car. AutoNation not only had a very reasonable price they also have a professional, courteous and knowledgeable staff. Salesman Shreerang Virkud was a pleasure to work with. Most of the sale was conducted via texting. Mr. Virkud answered every question and even sent pictures of the car via text messages. By the time I arrived at the dealer all I had to do was sign the paperwork. I highly recommend AutoNation and Shreerang Virkud. Thank You Shree for a quick and painless transaction!

I am most pleased with my total experience at this dealership from the customer care advisor to the mechanics and everyone involved with my visit. My 21 yr. old Rav 4 and I were treated professionally and with timely caring. I couldn't be happier...many thanks!

Overall great buying experience. Ask for Juan or Jim.

Frank Schwartz, was great.....we really put him through the ringer.....could not make up my mind what truck I wanted, we ended up getting a new fully loaded ( with lift ) Tacoma ....I love it ! We are a married gay couple, sometimes salesmen have an issue.....everyone there was great.

It?s a pleasure to deal with people that know how to treat customers.

Bought a used truck from them, it had bee. Raining, so I didn’t get a great look at the thing; got it home and noticed a dent. Promptly emailed, they told me to come in, I also asked about a second key, (because, yes, they sold me a 2017 Tacoma with 1 key). I go in at the scheduled time; no one knew of any appointment or why i was there. I got a ride from the shuttle, called my contact in sales, and was told that the issue was being taken care of. I was told that the car was done at around 2. I then took the shuttle back to find nothing done on the car. I haven’t heard anything since, I still have one key, and a dented $31,000 truck. Honestly, stay away.

The chicken man had a happy outgoing personality which cheered me up and everything went smoothly. The courtesy car was ready and waiting so I took a quick trip to a store to run an errand, saving me time. My car was ready before the expected time. A good experience throughout.

customer service was great, felt very comfortable about the whole purchasing process very satisfied

Purchased a RAV4. Service was very professional and efficient, compassionate sales staff, pricing lower than other area dealers for the same vehicle and financing was a breeze. Would highly recommend this dealership to anyone.

Excellent, service manager Paul Hildebrand is outstanding, will continue to work with him for all our needs.

Great service and great customer service with Shivas and young who helped me out!

Five star service and customer service. Thank you Mikala and Michael!!

I made an appt to get the check-engine light re-set. Was in and out withing 45 mins. very smooth operation. The repair guy was very helpful, pleasant to deal with.

Came back from a 6 month Military deployment and my $50k Tacoma was covers in MOLD and Electronic dash and radio were going haywire. After dropping it off 3 days later was told it was all taken care of, a 3rd brake light leak repaird and a half a** wipe down and 2 sensor's later my TRD PRO was still covered in MOLD. How can you lie and tell me the entire interior was taken out and cleaned of mold when it take alot more than a wipe down to remove MOLD. And no it was never taken apart

Great experience buying a car with Dionna at AutoNation Toyota. No tricks, no hassles. Fast and friendly.

Came back from a Military deployment and my $50k Tacoma was covers in MOLD and Electronic dash and radio were going haywire. After dropping it off 3 days later was told it was all taken care of, a 3rd brake light leak repaird and a half a** wipe down and 2 sensor's later my TRD PRO was still covered in MOLD.

Thanks to Zahid Chowdurry (Sales Consultant) & manager John Martz I was able to get a new car thanks to their attention to detail for my finance options and the best service a customer can get. Thanks for helping me get my first car out of a dealer and brand new. 110% satisfied.

Great experience at AutoNation Toyota in Pinellas Park Florida- my salesman David Gordon was excellent and met all of my auto needs -everybody there was extremely friendly and helpful and I highly recommend auto nation

I had a great experience at AutoNation Toyota in Pinellas park- my salesman David Gordon was exceptional and met all of my needs -I got a beautiful 2020 Toyota sienna and I am very very pleased

No high pressure as good as the car purchasing experience can be these days

Thank you guys for an excellent and really speedy service job. Christie was a really great service tech. Good job folks.

Keith Irby, Sales Associate was very informative and helpful in getting me through the buying process. I would highly recommend him to anyone seeking service at Auto Nation Toyota.

They can't get my name right in the service dept. Semi-surly ticket writer. Shuttle service was good. It's the only game in town so will have to suck it up and hope their techs are better trained than their front end people.

Was very happy with the service and the price was the best around.

We really have a good experience when buying our car. Our agent really did a good job.

Service rep Paul handled my need for service efficiently and professionally.

I was there intent to buy a car. Salesman was very nice and professional. I picked a car and then the Sales Manager (closer??) got involved, and things quickly went downhill from there. I could not get out of there fast enough. I don't want to name names so as not to get anyone (specifically the Sales Manager) in trouble. I will buy the new car in the next few days, but not from this dealership.

We have been very happy with service we have received at Autonation Toyota in Pinellas Park. From the sales and finance team at time of purchase to our first service needs the entire staff has been courteous knowledgeable friendly and very efficient. While we have always loved our Toyota vehicles thru the years this has been the best experience and we highly recommend this team!

The service was fine but I don?t appreciate being called to see if I want to sell my car first I get to the dealer and then before the service writer even gets to me two more people come up to me to see if I want to sell my car if I want to sell my car I will call them So now I will consider another dealership for service

Sandy S was amazing. The process was quick and easy. I picked out a few Highlanders online, we arrived for our scheduled appointment, then hopped in for our test drives. Once we decided to buy, we returned and bought the car, out the door within a couple hours! Nice!

Arrived on time for my oil change and was told by service rep that it should only take an hr nearly two hours later car still was not ready. Instead service rep was on a personal phone call at his desk. xxxxty service, no concern or value of customers time. Will never return not even for my remaining free oil changes. Rather go spend my money where my time is valued.

Thank you Stephen for making our truck buying experience a nice one. No hassles and quick. All the staff that we came across during our purchase were very friendly and knowledgeable!

Always great service . That's why I keep coming back

terrible terrible experience. I will never go there again and recommend NO ONE waste their time....... web site for all locations said one price for a car. went in to check availability and it was available. saw car, liked it and sat down to discuss pricing. the starting price came back 1400.00 over the listed web site price plus they added 800.00 in Dealer service fees. once u add tax and a register fee of almost 600.00, the price more then DOUBLED. What a RIP off. dealerships should not be allowed to advertise one price and then waste prospective clients time by increasing the price exponentially.

Great experience from start to finish!! Deanna was my salesperson, and I highly recommend her!! Love my new car and will probably get my next vehicle there as well when I trade this one in. Only thing that sorta disappointed me was they didn’t offer any free gifts with a purchase like a lot of big dealerships do, but I don’t really need a new cooler or anything else that would just end up cluttering my house up anyway... haha

Usually comfortable, knowledgeable staff and done on time.

As always, they are timely, courteous, and respectful. Great waiting room.

Guys were friendly and helpful. Wanted to ensure a great buying experience and that I was fully satisfied! Overall great job!

The worked hard to get me the deal I wanted. Very professional. Thanks Tommy Tran.

The buying experience was the most pleasurable, low pressure, easiest I've ever had. Sandy was very knowledgeable giving the pros and cons letting me make my own decisions. I drove a Nissan Maxima before so was leery of a 4 cylinder but found it very responsive and fun to drive.

Sales guy was good, deals was good, in and out and love my new car. Ask for Shree he will hook you up.

100% Would recommend. I have purchased two vehicles w/ the same team and both experiences have been wonderful. I have also been to them for all of my maintenance and purchased additional maintenance w/ them on my most recent vehicle. You do have to understand that this is not a jiffy lube or any other quick lube throughout the city, they are not the fastest, however the provide you as a customer a great experience if you do not come it with unrealistic expectations.

Work was done faster than expected.

I have had nothing but a positive experience with Pinellas Autonation. I have had the pleasure of purchasing (2) Vehicles w/ them, a 2018 Tacoma TRD Off-Road and most recently a 2019 Tacoma TRD Pro. Heather was an absolute please as we went back in forth on finding the vehicle that fit everything I was looking for as an owner. The new sales staff and Michael (who helped on the first truck) made this deal happen yet again. Kirk was great as a financial advisor and helped ensure even with struggles that this sale went through. The only con with this group is that things move a little slow, but this group and the team I specifically worked with overall Customer Service makes every time I come in a pleasant experience. I am extremely thankful for all of their support and even the pressure to sell because it has me in a dream vehicle that I wouldn't expect I would have had. I will continue to come back to this group and would recommend anyone to them.

Overall, I had an excellent experience. Everyone was professional and very friendly. They all made you feel that they were glad you were there. The person I dealt with was Deanna....she went over and above to make buying the Prius very pleasant. I went to them because I knew from research they had what I was looking for and also because I had such a good experience selling my last Prius to them in 2016.

I love my 2019 Toyota Tacoma truck. It was a good experience and Steve was a big help and source of information during the purchase process of my first truck.

Overall good experience. Once we agreed on a number it didn?t take long to complete the transaction.

Rob McCool and Jason Chambers made it fun to purchase my RAV4 my daughter bought a corolla from Rob 2 years ago and I’m glad he was still working at Auto Nation when I bought my SUV. I highly recommend Auto Nation Toyota if your looking to buy a new or used vehicle.

I bought a new RAV4 XLE, and was very happy with the salesman, Arif. He was very courteous and patient with me, and not pushy at all. I traded in my 2007 Camry, and like the way I sit up much higher in the RAV4. I loved my Camry for 12 years, and think I'll enjoy driving my RAV4 even more.

Excellent service and prompt service and friendly efficient staff

Excellent experience buying a car that I had no expectations to do

Robin in Sales is amazing and goes out of her way to help. Would not buy a car from anyone else. Actually bought 2 this past weekend. Love this dealership.

The process was quick. The same person who help was good and I recommend AutoNation to everybody.

I just go there to see if I would be able to get a new car. Leo and Steve take care of me during the whole process and make it happen thanks guys.

wow I came to this dealership because of the maintenance light coming on. the person who took my car was very nice. when said I had no warranty I asked for a supervisor the so called supervisor came just to say he had no customer service. telling meeeeeee I could get a oil change or leave. and again i had no warranty. and he walked away. the person who took my car said if I wanted to wait it would be 30 minutes or so. I went to the main desk spoke to the business manager he took my complaint, he was very nice. the issue I have is with the so called supervisor. my 2016 Toyota Corolla has under 33,000 miles on it for him to say I don't have a warranty was wrong. plus I have a extra warranty and it took the business manager only 3 minutes to pull up my info. the supervisor said he did .I wil not be back as long as he is working at this location. he ruined my experience this is how they treat a customer who bought the car brand new . save time and look elsewhere for you're repair . and the supervisor did not give me a name but had black hair and a white shirt. .roughly around 830 a.m.

Another easy visit. Make your appointment online, show up on time, & they'll get you in & out. I went in for a complementary inspection before getting on a 1k+ mile road trip. They also scheduled my routine service for when I return. Friendly staff, clean facility, and standard pricing. These are the things that keep me coming back to AutoNation.

Dealer said they could fix this with a software update. Oh they can fix it for 1500.00! WHAT? What liars they are. Toyota Touchscreen Failures is a known issue with literally hundreds of thousands affected. Google/Youtube it, you will see. Toyota refuses to extend the warranty on this KNOWN ISSUE. I owned a Honda for years when they had a know issue they extended the warranty. Not Toyota. Terrible customer service. STAY AWAY. Oh yeah, When I asked the service rep if this was good customer service she said, I don't work for Toyota! I work for Autonation. i.e. I don't give a rats bottom have a nice day. I will never set foot in that place again. To all you other 100k plus Camry and Corolla owners. Buy a Honda next time their touchscreens don't fail. Oh yeah and neither do other car makers and if they have massive failures like this they EXTEND THE WARRANTY as a customer service.

Nice car however it did not come with a spare key. When I asked for a spare 1 day after purchasing the vehicle they said all they can do is give it to me at cost . How often do you pay 30000 dollars for a car (with push to start) and it doesn't come with a spare key!? As part of our agreement on me purchasing the vehicle I requested 2 new tires to be installed and they tried to use that as an excuse as to why they shouldn’t have to give me a spare key. They charge a lot for their vehicles but well worth the money only if you receive what you pay for. Should I have to pay 150 extra after dropping 3 grand on a new car from them? Or should they just give me the spare key so my wife and I can each have one? Such a small part is ruining my experience with you guys. The last time my 25000 dollar truck didn’t come with a jack and now my 30000 dollar car doesn’t come with a spare key. Sad part is I have to threaten to give the car back be made a happy customer .

Yesterday, without an appointment for the first free maintenance, I was in and out of the Shop in less than thirty minutes. In March, when we were looking at cars to buy, our main requirements were that the vehicle was large enough to transport our three grandchildren and that it have a CD player. We were sold on a RAV4 , but they no longer have CD players. The sales people at AutoNation spent hours helping us find a solution or alternative. All of the staff are always friendly and volunteer to go the extra mile.

I like the dependability of Toyota. Sales people are friendly,helpful, and not pushy. Tony answered our questions and connected my phone to the car.

Five Stars Amazing service, friendly Got me out within an hour

There were no games, no tricks. People were straight to me in what they could and what they couldn't offer to me during the negotiation process.

There were no games, no tricks. People were straight to me in what they could and what they couldn't offer to me during the negotiation process.

Awesome customer service! I always feel welcomed and gave super fast service.

Knowledgeable staff Easy process for purchasing a car.

This was a very good buying experience. The salesperson was professional, knowledgeable, courteous and friendly. The dealership was clean, bright, and welcoming, I would not hesitate in recommending this dealership and salesperson to my friends and acquaintances.

The sales staff are wonderful. No pressure, no lies. They get you what you can afford! See Karl M. if you go.

It was a pleasant experience at AutoNation, Pinellas Park. The salesman, Gary Lawrence and sales manager, Glen Mills were pleasant to deal with. I purchased a used Camry SE, 2018 on 6/30/2019.

Very quick & friendly service.

From the time you pull up for service until you’re back in your vehicle and ready to leave, your greeted with courteous employees that could not be more helpful.

Tarek and Tyler were helpful, knowledgeable and friendly throughout entire process. Finance manager was as well. They are very patient while you are in the decision making process and offer many options. This was one of the best experiences I have had purchasing a new vehicle. Follow up was amazing they truly want you to be satisfied and pleased with you’re purchase.

Salesman was very knowledgeable , pleasant and not pushy..Went for a testdrive and was impressed.Wish i had maybe waited ss i still have 4 more lease payments on the Optima.But salesemen worked it out for a decent lease.Tbe Rav4 lxe is enjoyable to drive

Very easy experience . 4th vehicle I’ve purchased or leased.

Very satisfied with everything. I will take my truck back when I need another service. I would recommend it to you.

Would have liked to know what might have caused the problem in the 1st place

I had an incident where I hit a pot hole. They took care of me , went through my insurance and got me back on the road in a timely manner. Cindy my service advisor was very friendly and helpful. I will be back for my next service!

Deanna and the staff were accommodating and made the car buying experience surprisingly enjoyable!

Howard Decker provided exceptional service and worked with me to find a solution to our problem.

The worst. I bought my car in cash. I still cant get a title or my paperwork straight that they messed up that shows my sales tax paid. Literally no one can fix it! Its easy do you paperwork correct. Warning to out of state buyers!!! Do not buy. No joke .

Easy all around new vehicle shopping Every person at dealership seemed very eager to assist in a no pressure way to ‘put me in the driver’s seat’

Sales Associates treat us well and explain all you need to know about the vehicle. Excellent quality service.

Had a great experience at AutoNation. David Costa was the best - I’ve never dealt with someone more genuine and helpful and most importantly, not pushy or aggressive. He was sincere and did his best to make sure all my questions or concerns were answered. He went above and beyond to make it a smooth transaction. His coworker Sandy (Sandra) was also great to deal with. I look forward to having continued good care with AutoNation.

I’m new to Florida and this was my first and maybe last visit to auto nation. In their defense my lack of sense of direction made me late for my scheduled application and the valet crew was doing their best to welcome and move the long line of customers. This is where things went steadily down hill. My service “professional” met me at my car and rushed through his process with me, remember the service area was packed with waiting customers. I explained I’d had the 60k service at my dealership in AR and was told on the phone I only needed the 5k check. He noted customer declined service and accepted systems check and tire rotation. When my car was done, far sooner than I thought it should be he came to get me, told me I was done and was sure to tell me a survey would come and anything less than a perfect score was a fail for him. No explanation of the service performed or what it meant for me or my car was given. I’ve owned three Camrys and I’m well versed in reading the service slip not to mention my dealership already told me I’ll need the breaks done shortly. I love my Camry and she is well maintained. In the past I was made to feel like a valued customer and not stupid because I’m a woman. Additionally a next appointment was made for me without my knowledge. NOT impressed.

Purchased a new Camry and the experience was hassle free.

Service managers and advisors are excellent. The facility is always clean. Coffee and donuts are appreciated.

My experience has been a complete nightmare. I would not recommend anyone come to this dealership they are full of scams and tricks. I purchased a used car from them, soon as I left the dealership the check engine light came on and to top that off there were ROACHES all over the car. I took it back and they promised to fix the issue, however, the car has been serviced 8 times and the check engine light keeps coming on, it has not even been 30 days. To top that off there telling me I am stuck with the car. Be ware of this place, they are just looking to make a quick sale.

Great experience at AutoNation, everyone from check-in to valet was so friendly! I am from NJ & my car needed 15,000 mile service done, i was in & out in an hour! Great job!!

They had the perfect car at the perfect price and it was a pleasant and rewarding experience from start to finish.

I had a pleasant shopping experience at Toyota AutoNation in Pinellas Park FL., the associate who assisted me: Christopher Hamilton, provided me with excellent customer service. He answered all of my questions. He is very knowledgeable with all the vehicles on site whether it was a used or new vehicle. He made choosing a vehicle easy and showed me exactly what I was looking for. Everyone including Chris was very friendly and met all of my shopping needs. I only have had my new vehicle for about a week now and I truly love it. I will definitely be a long time customer.

Good and polite service with experience

I purchased my (new to me) used vehicle from AutoNation Toyota in Pinellas Park and let me tell you this....if you want customer service that goes above and beyond this is the place to go for your new/used car. I dealt with a young energetic man named Ramin Yazdani and he was so sincere, kind and a fun person to conduct business with, he made my experience a joyful one. And Mr. Good, whom I conducted my finance work with, was equally as nice and made the transaction of sale effordless. I highly recommend AutoNation Toyota Pinellas Park! Thank You!

Paul Did a great Job. Service was completed as scheduled.

I was happy I got my car in an hour and a half like Gary said.

sales team and finance guy Vinny

Friendly and professional staff

Great service, was in and out like promised thanks Matt

Fast response to email inquiries. Made it convenient to transport trade-in. Polite salespeople. Willing to listen to your needs and concerns. Comfortable showroom/facilities. Israel was great!

Waiting time wasn't too bad and the prices were exactly as promised.

Fantastic experience! This was my first time financing a vehicle and I was completely on my own. The salesman Keith (and the salesman he was training) were very helpful and made me feel completely comfortable purchasing my first car. They explained every accessory and piece of technology the 2019 Camry had to offer and they also showed me how to operate it all! Finance was also extremely helpful with the break down of price and working it into my budget. I also would like to point out that the second time I visited to turn in paperwork, an employee cleaned the outside of my car for me before leaving! I didn’t even have to ask! Wonderful experience all together. 👍🏼

Excellent. The only detail. They did not change the stickers for the next service ... :)

Perfect timing for needed service, and very helpful staff.

The team at AutoNation Toyota in Pinellas Park is outstanding, and they treated me with class, and demonstrated high integrity. I really appreciate all the hard work Shreerang and Derek put in to helping me select the right vehicle that met all of my needs and fit in to my budget. I would highly, highly recommend AutoNation Toyota in Pinellas Park.

very professional staff to help you with your needs for all Toyota products & service.

I love my new Tacoma! Thanks Tommy!

Howard was wonderful! Great customer service shared only what I needed at the time.

Everything was fine. I didn?t have a long wait. Enjoyed a cup of coffee.

Excellent, honest service by very pleasant, helpful staff.

Excellent service department.

Something went wrong in the quote process. I was quoted $350 plus for my battery and $145.00 to put it in. Called Lexus of Clearwater and I was out the door for $265.00. Trunk battery which cost more, but the quote at the Toyota dealership was way off. Check around after you get a quote if the pricing seems out of line.

VERY QUICK SERVICE AND VERY COURTEOUS STAFF. LOBBY IS CLEAN AND COMFORTABLE.

excellent service representative and very quick service

Matt, our service man was great!

great customer service and staffers, while vehicle was being serviced

with the costco program there was no haggling on price, which was very good. An easy buying experience

Referred by Linda Gettig and bought my car from Kevin Gruver.

Fast, good service. Matt from service was fast and efficient.

I took my car in yesterday for some maintenance. I wasn't sure what it was going to be but hoping it wasn't going to be expensive. Alexis took care of me. He is truly a fine person and a Christian. He took care of my car and quickly too. It was only $20.00. Woohoo. I would definitely go back to have my car taken care of and ask for Alexis. Accommodations while waiting is great. Coffee, tea, donuts, TV, and vending machines are available. They also have computers there and plenty of seating. Clean restrooms are also easily available. Love Toyota. Don't forget, ask for Alexis. 💕

As always their service department is outstanding. Thank you Alex Leatherbury for the red carpet treatment.

Great experience I will recommend to all my friends

I just had my 6 month service done on my Toyota Corolla. Howard was my service advisor. He was excellent. I will be back for my next service. Thanks again Howard for all your help.

Awesome service. Friendly, quick, identified the issue and resolved

Had very good experience purchasing a new Highlander from Shivas. He worked hard to get me the deal I wanted and I did not have to spend a lot of time getting there.

One on one attention, but everything has to take time so you need to be prepared to wait.

Was taken great care of while my car was being worked on. My representative was very courteous and got my vehicle completed in a timely manner.

This dealership is professional and easy to do business with. I highly recommend them!

The Toyota place in Pinellas Park where very helpful in me purchasing my first car. They narrow the car I wanted down so that I wouldn’t aimlessly look around and waste my time. Everyone there was very helpful and knowledgeable on what I wanted.

Excellent customer service ! Highly recommendable to family and friends

I recommend them as they helped me out at a time when I really needed it. Thanking them for making it easier for me after my father's passing. It was confusing for me but Shivas helped me so much. Extremely grateful for his assistance.

James was very friendly and he made it very easy to get my oil changed.

Friendly, efficient service.

Easy to make appt on line

Great service and very professional.

Quick and efficient. Facilities are great and will continue to use in the future

I was treated fantastic and they did everything they could to make the deal that worked for my budget. Top notch employees and I have never had a car purchase go so fast & smooth.

Good service but forgot to investigate windshield wiper problem as requested.

Fast and friendly service for an oil change and tire rotation .

Prompt check-in service...I was early by 20min but they got me check-in right away. Thorough explanation of needed repairs and options. Really appreciated that detail.

James is my customer service rep.. He is fantastic, very professional and really makes me feel like I matter! I Can't say enough good things about his fantastic customer service! Great job James!

I was planning a road trip and wanted to get my Matrix checked out. It was super easy to set up an appointment online. When I dropped it off the service advisor, Alex, asked me what my concerns were. He called me in less than an hour with the estimate. The service and repairs only took about four hours. I wasn't expecting the car back so quickly and it rides so much smoother! I am very grateful for the thorough service and easy experience. Well worth the price!

thorough service, friendly staff

I had the pleasure of working with my Service Rep, Paul H. this week to get a replacement part ordered and installed. He went the extra mile to get it ordered and installed in a very timely manner. Paul personally called me when the part came in and allowed me to pick the time I could bring the car in. Rather than sitting a few hours, their free transportation brought me home...no waiting! I appreciate the care from all the AutoNation staff! Thank you!

Alex did a great job. Everyone was friendly even to my dog Bentley.

Israel is a great guys and help me from start to finish the buying process

Even thoughas I was paying cash, the ?paperwork? took too long. And, after agreeing to pay their ?No Haggle ? price there was some sort of dealer price added to the NH price.

Great service and the shuttle to and from lunch thanks autonation

Great service, good price, pick up and drop off was helpful and prompt...service rep was patient and thorough!

Great service, good staff, very pleasant experience!

As always, AutoNation Toyota did a great job taking care of maintenance on my Lexus RX350. I have been using them for many years and will continue to do so.

FROM THE MINUTE I DROVE UP TO THE MINUTE I CHECKED OUT I WAS TREATED WITH COURTESY AND RESPECT.DO NOT REMEMBER ALLTHE TIMESHAVE BEEN COMING HERE AND NEVER . HAVE HAD A PROBLEM.WHEN WE BOUGHT OUR NEW CAR THE TREATMENT I HAD BEEN GETTING OVER THE YEARS HERE SWUNG THE DEAL OVER THE OTHERS WE HAD BEEN CONSIDERING.KEEP UP THE GOOD WORK

Matt was great explaining the difference in tires. Great job

Service was prompt and well done under 2 year warranty. I purchased the car at this dealership and the experience was so unpleasant I?d never buy from them again.

very efficient service and quickly done by good people

James was super nice and understanding and our services were very quick despite not having made an appointment.

Absolutely amazing! From Bob who answered my call, called me back with all details and a terrific deal. After I got there a manager Directed me to Sandra both were so, so helpful in all regards. Easiest time leasing a car I have ever had.

AWESOME people great service, fair prices Friendly staff

Jon Curtis always takes care of my car in a timely fashion. On this last visit my car was serviced super fast.

Went in for an oil change and came home with a new car!!!!!

This was a lease transaction . The sales person was very rofessional, kind, non confrontational and knowledgeable and quick to acknowledge my goals. The accounting person explain things in clear simple language. This lease transaction was higher than my expectation.

They transferred the wrong tag number to the vehicle we purchased so we end up driving two vehicles illegally for three weeks before finding out!! Manager just had finance guy call us after we already said we didn’t want to speak with him. We are fixing the issue ourselves so we don’t have to deal with them again!! Now we are out $300 to get a new tag which could have been avoided if the dealership would’ve handled correctly!!

The service manager Paul went out of his way to make my experience excellent.

Very efficient and professional.

I don't like high pressure when I am buying something. I contacted AutoNation Toyota in January just beginning my research. I told the salesman not to contact me, I would call him. He did just that. He waited for me to call him. When I was ready he showed me the vehicle I thought I wanted but I did not like it. He was very very patient with me and spent hours going over my questions and showing me the vehicle. Again no real pressure....and when I made up my mind he got me a price that would be good until the end of the month. I came back 10 days later and picked out the car I wanted and put some money down and then in another 10 days I went back in and finalized the purchase. I got a 2019 Corolla and so far it seems like the perfect fit me. My sales representative was Shivas Patel.

I worked with Paul Hildebrand and he was excellent.

Great Service! Definitely would recommend to my friends.

Fast in and out with my Prius Prime

I went in for the 10000 mile checkup and service. Two recalls had to be taken care of which was going to require more time than I wanted to wait for, so I used their shuttle service which proved to be quite satisfactory. The service work and checkup were done in a reasonable amount of time. I was very happy with the whole experience.

Brought my wife's car in for normal service. No surprises, it was serviced as we waited and everyone was very professional. We were told of everything that needed to be done and they even repaired a tire that had a nail in it. I wasn't even aware of it. Great job!

Excellent service and attention to customer satisfaction

Seamless sale with beautiful used vehicle that looks and runs like new. Our saleswoman was phenomenal.

Quick, timely, and friendly service in a comfortable environment.

SHIVAS PATEL!!! And Yonnis. Thank you for everything!!! The service provided by Shivas over the last 2 months has been extraordinary. And thank you to the managers who handled my dilemma and were able to put me in a situation that worked so much better for me💯💯💯💯💯

Fast service comfortable facilities service writer cordial and very knowlegeable

Great service by Jon - he took care of my car promptly and i was in and out in no time at all. Very happy!!

great service nice people!

Great customer service and I was happy with my purchase experience

James Wellman was very customer focused and went above and beyond the call of duty to assist me.

My car will last for many miles because of the excellent mechanics. I have a Lexus GX460 and it will last for at least 250,000 miles. My car was left clean and runs like new. I needed the brakes done. I drive a lot and on rough terrain. Thank you Jon Curtis for the excellent customer service. The only place I go.

This is a great place to service a vehicle. Barry took care of my car and the service was completed quickly and correctly. He was very professional and courteous.

always kind and courteous and have the work done when they say it will be done

I love my Toyota Sequoia and always try to do the best I can to take care of it. Luckily AutoNation Toyota has Howard (customer service) and Chad (technician) the best there is in the industry. These 2 guys go above and beyond to make sure I am taken care of and my car is taken care of. They are honest, meticulous, thorough, polite and courteous.

Made an appointment, arrived early, was greeted and welcomed. Waited only about 30 minutes and our car was ready! Great, fast service! Get there early for the donuts. Clean restrooms. Friendly staff!

Bought vehicle from Autonation Brandon, they have since parted ways with Autonation and now per my service plan warranty and such am stuck going to Toyota dealership. Sooooo very unhappy. want to charge me $1700++ for something, they said they already took care of, .....still unresolved and said it is not covered . Safety issues are apparently of zero concern to Autonation Toyota in Pinellas Park. will tell anyone and everyone I can about this!!!

Service department is either completely dishonest or inept. While in for routine service I mentioned one tire was low on air, they said it was a nail and patched. The next day, tire was flat, then they said it wasn't really a nail but a piece of metal and the patch wasn't covering. They said they'd put on the small spare and I could return the next day for a new tire. I said air up the leaking tire and I'll go get it replaced today, however before leaving they 'found' a replacement tire. The next day, I had a flat tire and went to a different shop, they identified the problem as a leaking patch (the one placed by Autonation Toyota) and I purchased a new tire from them. So, Autonation Toyota, patch was ineffective and when they replaced the tire they replaced the wrong tire. I'm out $290 for repairs that fixed nothing. Letters to the dealership go unanswered.

Horrible experience with service here!!! Autonation double talks and does not back up their word!!!!

Came in because the horn on my vehicle wasn’t working. Took 2 hours for them to determine it had an off noise and to get a price quote for the new horn. Still sitting and waiting and they haven’t even replaced the horn yet. Needless to say, I will not be returning to have my car serviced here. Update: Have now been here 3 hours and they just began work on my vehicle. When I complained to management (a gentleman named Paul) I was told, “we’re just running behind today.” No concern or care. No one should come to this Toyota service center and dealership. Spend the time to go to Tampa. It’s worth it.

My 2012 Prius had an appointment for routine maintenance at AutoNation Pinellas Park. I had absolutely no intention of considering the purchase of a new car, but Jack Berrenger convinced me that making such a change would be a very good idea.

Was looking to trade in for a bigger vehicle, had exceptional customer service! Sales representative got me into truck I wanted and found me the best deal. I would suggest this dealer to anyone that needs a car or truck.

Very fast and efficient was in and out in 45 minutes on the Five Thousand Mile check up

This was the best experience we have had buying a new car. We had scheduled a test drive of a RAV4 with no intention of purchasing anything that day. Gary Lawrence was the Sales Associate that assisted us. We never felt any pressure from him. He was very knowledgeable about the car and did an excellent job of educating us about the new features that are not so familiar to our generation. We never felt rushed. Even after the sale he has kept in touch by e-mail and offered to answer any questions that come up while we are learning the new systems. We also liked the "team" approach utilized by Auto Nation. Once we asked for a listing of all of the costs and a total final price on the care we were interested in, Gary called in Derrick to work up that list while Gary continued to answer our other questions. When Derrick presented the figures the information was detailed and complete. He was personable, straightforward and very well informed on all of the issues in the finance and title area. In negotiating a final price we, again, never felt pressured or rushed. Once the final price was agreed, the final member of the "team", Gary Piccininni, prepared and presented the final paperwork, for our signature and records, including the registration. It was good to have a third set of eyes reviewing everything and he handled it all very smoothly and efficiently. The facilities were very clean and spacious. Everyone offered us drinks and snacks throughout the process. It was wonderful to buy a car without feeling pressured or rushed, dealing with intelligent, knowledgeable people.

Alex is a great customer service rep. Thanks for your help with my oil change.

Great place to visit and always walk away feeling that I was respected and that my concerns were met to my satisfaction. The service advisor Howard.....a gem! ....all the way to the young ladies that work at the counter receiving payment.

Bought a 2015 Rav4. No pressure. Dealer willing to negotiate. Best of all, the vehicle had clearly been taken care of, and the dealer clearly made sure that the car was mechanically in great condition. The salesman Frank Schwartz was super friendly, and answered a lot of questions promptly and honesty before we even got to the showroom. AutoNation will be our go-to dealer. Don't change!

Doing business with the dealer was with such ease. Belinda and Tommy were exceptional sellers. They provided a remarkable experience and went above and beyond to satisfy me. Tyler a great manager that will deal with you and find the best solution for your financial needs without putting you on a defensive line, lastly Josue from financing delivered an exceptional and final touch to the experience, very knowledgeable and friendly, truly sympathetic. I have purchased several vehicles previously and this so far has been the best experience I have had. Thanks Autonation Pinellas Park and everyone that helped me.

Experience with Cornelius Rowell was excellent. I would have liked to have more time to consider the customer service options that Mike gave me, instead of the hard sell at the end of the buying process. I'm more likely to take them now.

Jeff and Andre make buying a car easy. This is the third vehicle we have purchased from then.

Sales portion was simple, though there are dealer fees added to the no-haggle price. F&I guy pouted like a little leaguer struck out when we turned down all the extras (warranty, gap insurance, etc.) and turned icy cold after that. Don't worry little slugger, you'll get the next one! Very happy with the vehicle. Nice showroom. Lots of upgraded new vehicles. Very impressive. Wouldn't recommend only because I don't recommend, nothing wrong with this place.

Every time has been a good experience. Sometimes this takes 3-4 hours to consummate the marriage. LOL Suggest they at least have a bone to chew on for the 4-5 hour ones. Doughnuts are not a great lunch item. LOL

Paul Hildebrand was my service consultant and very helpful. He explained problem and all was repaired to my satisfaction.

Found the perfect car with easy experience and great help from the dealers .

I Brought my 2011 Toyota FJ for its 117,733 service at 7 AM. Doors opened and Jon inspected my vehicle and asked if I had any concerns! We talked about the work to be completed! 1 hour later We were on our way to work. What a pleasure to work with Toyota of Pinellas Park.

The representatives were courteous and professional. They went above and beyond to please the customer. A great experience.

Talk to Kevin, Ed, or Country Mike if you need a car. We had nothing more than a trade in and Crappy Credit and we drove off the lot with a decent car, acceptable monthly payment and they all made the process smoothas possible. We had a couple bumps but the bumps where NOT the places or peoples fault but just issues with our title on trade in. I highly recomend the place and the three Gentlemen listed above and already have a friend going to see them this weekend. Thankyou guys Merry Christmas

Buying a new vehicle is something I do about every ten years and I was not looking forward to the task. Sandy and Isreal helped make my car buying experience a good one.

No pressure to do anything or buy anything. They informed me of everything and took care of everything. Great place, really nice people.

Very smooth transaction. Cornelius was very helpful.

Excellent service. In and out in a timely manner.

TIMELY SERVICE

My experience was fantastic! From beginning to end, the staff was pleasant, professional yet very approachable. They really Listened to my concerns and were able to put me in a vehicle that fit my needs. No one was pushy or short tempered. The finance manager explained Everything so that I understood what I was signing and getting. I would and have already started recommending AutoNation Toyota to friends, family, and anyone who mentions buying a new car! Thank You, Thank You, Thank You!! Special Thanks to Tyler Newman; Jim Keys; Johnathon Carver; and Brenton Froman. You gentlemen made what could have been a scary experience into an exciting and memorable one! Many Blessings to you all!!! P.S. I Love My Saturn Vue!!!

I was at Autonation Toyota to purchase a 2013 Toyota Highlander I had seen on the web. I made an appointment to see Shivas Patel the next day. I could not be more pleased with the way he handled the transaction. He was upfront, honest, caring and a really nice guy. I will be letting my friends know about him if they ever need a new or used car. This was the best car buying experience I have ever had, and there have be many far less enjoyable elsewhere.

I was getting ready for a road trip. I called Auto Nations of Pinellas Park and they were able to squeeze me in the same day and took care of my service needs. Impeccable service was provided by Paul Hildebrand and his team. I will definitely referral my friends and family again. You have a customer for life!

Could offer cleaning service like we get in Tampa when we have our other car serviced there.

Howard is a VERY pleasant gentleman. All staff smile, nod and are courteous.

Cindy, as always, is very professional and knows her field. While this was a normal check up of the car, she made sure that it was in good shape when I came and picked it up. By that I mean she suggested the car needed its tune up, which I did not even think about. The 2 issues. Every time, the last couple of years, I get service someone comes out from the dealer and asks if I want to trade in my car. This request is unsolicited and not asked for. Also, today, the day after the service I rec'd an e-mail from Auto Nation reminding me to service my car. It was just serviced.

My salesman Shivas was outstanding. Not pushy at all. Very knowledgeable and patient in showing me multiple cars and options. Great experience in car shopping.

Only reason I didn't rate all 5 stars is that I really don't like the practice of salesmen standing in front of the building waiting to pounce before you are ready to talk with them . . Although they were not as overbearing as some other dealerships we visited

Nick, our salesman, displayed much professionalism and knowledge in helping us decide on a new vehicle. There was no pressure to buy and he was there to help on repeated visits. He also showed much patience in demonstrating all the new (to us) gadgets on the 2018 Toyota model, after our purchase.

John R. is always great; always make sure my service is done efficiently & in a timely matter. Always listens to my concerns & make sure I am satisfied with all my services there.

Jon Curtis is my service advisor and is always very helpful and professional.

I have purchased 2 camry's from this dealership and have received nothing short of excellent customer service. Almost ready to make another purchase. definitely would recommend.

The overall customer service experienced was awesome!! The buying/ finance portion of the experience was a bit lengthy and needs to be streamlined in order to minimize the time spent finalizing the deal. I recommend Robert F. to assist with sales and the Mgr John who did an excellent job getting the best deal for my trade towards a 2019 Toyota Camry~~Satisfied Cuatomer

Every time I come by for service it feels like I’m scammed into doing some type of work. There’s never a time where I come by after my warranty had expired that a service manager had not said something was wrong and needs work done on my vehicle... if this continues I will have to ask a third party to look over what you guys recommend I have to get done to see if it’s true.

This was my first visit to your facility. The question is what took me so long?? Facility is designed with customer comfort in mind. Service was FAST and Mr. Hildebrand was professional, accommodating and courteous. I will be back!

Great customer service. Brandon was outstanding. Zack did a great job finishing all the details. Thank you for such a great experience.

I would recommend this outlet, Robin Dunn in purchasing and the finance rep who completed the sale. Both were professional, helpful and a pleasure to work with. This is my second limited sienna at this outlet and I will be back. 100% satisfied today as for the past 6 years with my 2013 sienna limited. Thanks to all!

Excellent service advisor addressed my questions, concerns, and took care of a recall service item in addition to the regular service for our Prius.

We had emailed back-and-forth a few times, I told him what time I would BN and he was there ready for me, and gave me his full attention the entire time. He made sure that we were happy with our purchase

Paul H was very professional from the first phone call. I dropped my car off at 8:00 AM as scheduled and it was done by noon as promised. I will be using him for all my car repairs in the future.

Got my Tacoma in and out for Service in a really good time, thank to Natalie.

My service manager Barry was excellent! Service was great and quick. The donuts were fabulous too!

The worst service and attitude the service advisor James Wellman and the manager Paul Hildebrand were so unprofessional, promised that my truck will get fixed under warranty and then lied and told me I have to pay out of pocket for inspection, very rude and disrespectful never I would use this dealership or refer anyone to that place!! Don’t waist your time they rip off dealership and the worst service department, they lied about everything and promises are empty, no respect to customers this is why old employees all gone no loyalty to customers that bought 2 vehicles and got 2 friends that leased and purchased vehicles from them that’s no appreciation !!

I found the used vehicle I wanted online. I went to AutoNation Toyota Pinellas Park to look it over and it was just as advertised and more! They provided a complete list of repairs report which included all new tires, oil and fluid changes, and full inside and out auto detailing. In addition, they were able to secure me a 3% interest loan rate! :) :)

The worst service and attitude the service advisor James Wellman and the manager Paul Hildebrand were so unprofessional, promised that my truck will get fixed under warranty and then lied and told me I have to pay out of pocket for inspection, very rude and disrespectful never I would use this dealership or refer anyone to that place!! Don’t waist your time they rip off dealership and the worst service department, they lied about everything and promises are empty, no respect to customers this is why old employees all gone no loyalty to customers that bought 2 vehicles and got 2 friends that leased and purchased vehicles from them that’s no appreciation !!

Sandy has a great personality and was very knowledgeable about our new Toyota RAV4 Adventure! Absolutely love the accommodations at the dealership! The buying process was very fluid!

Great staff, great deals. Took the time, without complaining, to teach me how to use all the new gadgets. The car is fantastic. This is my 3rd RAV 4 that I have leased- each one gets better.

Quick friendly service.

The person assigned to me was wonderful. Very polite and informative. I bought my car here and returned with my son a year later to buy his car. I was very impressed.

I had scheduled an appointment on Friday to bring my car in on Saturday to be repaired. The repair was done quickly and efficiently. Job well done!

Just 10,000 mile service and I think Jon Curtis is an amazing service advisor! I was in and out in an hour. Barely enough time to eat the donut provided!

Very nice and professional. Both Gio and John Gordon were very helpful and considerate. Got a great used 4 runner for a decent price.

Gary Lawrence was very helpful via email for several months when i was thinking about purchasing a newer vehicle but wasn't quite ready. On the day I was unexpectedly able to shop with my husband for my car, Gary had a previous appointment with another customer when I arrived on very short notice to him. Sandy Schwab, the salesperson i then dealt with, I feel was less than pleasant and was direct at times, making me feel like I was "less than" the average buyer because we simply gave a payment amount we were looking for versus a selling price we were looking for. I was told twice "unfortunately, we have to do this backwards..." while looking through the available inventory. Although I am most happy that she found me my Camry that i bought, I was made to feel less than desired as a customer by her and do not recall even getting a verbal congratulations on the sale day in person, when several other employees not even dealing with us took a moment to congratulate us. I wish I could have dealt with Gary Lawrence the whole way through and I will refer people to Gary in the future and will ask for him for my future buying needs. Thank you, AutoNation, for an overall good experience! I will be back! Tara Martin

I’ve come to expect good service from Autoway. My last appointment was very good.

Enjoyed working with Rob Very helpful and very personable

Took car in for replacement of recalled airbag. Everyone was friendly and efficient; the waiting area was very comfortable. It is easier to have routine maintenance done at my neighborhood garage but I will always use this dealer for anything the locals cannot handle.

Just wish they washed/vacuumed car when brought in for service like Toyota of Watertown does for you. Friendly personnel, waiting area a bit chaotic and jumbled. Turn Fox News off. Can’t judge repairs until I’ve driven car a bit more, however, it does seem smoother. Van driver great. Wish they wouldn’t approach to buy your car — find this too hard sell. And to be told my Prius will basically die at 100,000 miles when battery goes was over the top.

My buying experience was great with assistance from the staff in helping find, test and buy my vehicle.

Fast and quick 15000 mile service. I was in there and out in no time. Nice place to wait also with coffee and donuts and televisions and computer space. Very customer focused.

Very professional, good communication, comfortable waiting area and Wi-Fi connection

I took a used Toyota RAV4 that I’m looking to purchase for an inspection. Service was timely and complete!

My experience was a very good one. Paul Hildebrand, my customer care drive manager, was polite, knowledgable, clear in his communication and took good care of me. He explained what was needed and he clearly laid out my options.

My service advisor was Sara Cribbs, she greeted me promptly upon arrival with a huge smile. After a brief discussion and a vehicle walk around my service ticket was completed. The service facility was extremely clean and refreshments are provided while you wait. My service was completed within an hour and Sara went over the service ticket and recommended service items with me. Great customer service!

Took my car in for a recall issue and also had them do an oil change since it was there. Service was great and efficient from start to finish. Used the van transportation to come home while work was being done and they picked me up when it was ready. So easy and convenient!

Excellent Service and super fast. Highly recommended

pleasant experience as always during every service call

My car was written up as scheduled and ready when promised. My service agent was Jon and he was terrific. This dealership is clearly working to improve customer service - this experience was 100% better than our previous one.

Many great customer service representatives. Did not appreciate the trash left in my vehicle after the airbag repair. Great experience overall.

Regular service went smoothly and on time. The service manager was friendly and helpful

I don't know what you did in my car because I have a recall but you didn't explain anything about that. And my car still have a blinking light.

We liked the convenience

Rated a ten. Very helpful. Answered all my questions.

I insist on Howard Decker being our Service Representative. He always explains things so I can understand him - and he gives me options on whether I should have something done right away or if it can wait. I trust him to recommend only those things that are important to the safe operation of my Toyota Tacoma and 4 Runner.

It was a rainy day but there was no reason to have my whole door dash board partly and seat wet Did the paperwork in my vehicle tore the ends off and leave it inside that’s very unprofessional Two hours and 15 minutes of wait time just to have the oil changed tires rotated really

Friendly atmosphere. My service Tech Barry was very efficient and I thought my wait would have been longer but I was surprise to see how fast the service was done. Thanks Autonation.

I inquired over the internet. Biggest problem was getting ONE guy to deal with. Bounced between 3 different guy. When I finally made it to the dealership I met yet a 4th guy. He was great. Got me the truck I wanted for what I wanted to pay. I have the feeling they take internet leads less seriously that ones that walk into the store. Which is wrong. There's just as many tire kicker, probably more, that walk the lots.

I just purchased a new Camry from AutoNation Toyota. Gary was very informative, not pushy, took his time, and was very patient through the entire process. Bob M.(manager) broke everything down and laid out all the facts to make the buying process clear and undiluted. Excellent team at AutoNation!

We brought our car in for recall repair. We had recently gotten an oil change elsewhere & had our battery checked. It was doing fine. When the recalls were fixed, we got a call that the battery miraculously was now dead and it would be $500 to fix. After calling our usual mechanic, they found it sketchy as well and their quoted price was half of Toyota’s to fix it. We had to have the car towed there to be fixed. We only buy Toyota (Camry, sienna, Prius and Tundra) and won’t be returning to this dealer for service or sales.

We had taken the car several times to other companies that specialize in oil changes and repairs. They had been on successful in stopping our oriole leak and so we finally had taken it back to the Toyota dealer. They solved our problem professionally quickly and for a minimal amount of money. The service was first rate.

Never a problem.

Great people, great service, nice waiting area. Bad Coffee. Pain-in-the-*ss questionnaire.

Waited over2 hrs for an oil change and tire rotation

Jon Curtis & staff are professional, caring & trustworthy. Commendable qualities in auto service. Will only have them touch my car.

My experience with Mike Johnson and all team at Auto Nation at Pinellas Park was terrific. They were incredibly helpful without being overly pushy. They answered all my questions and my experience could not have been better. I highly recommend this dealership.

Great service as usual. Regular 5000 mile service/check up. Jon Curtis is my 2005 Tundra's Doctor. He keeps it running like new.

Excellent staff, extremely knowledgeable and friendly. Very easy to deal with. Extremely low pressure car sales .

I was assisted by Alex, having two of my vehicles serviced this week. He provided outstanding customer service. Very professional, knowledgeable and accommodating. Will request his assistance for all future visits.

My service advisor kept me informed,the whole time. Heather in sales was great as well as my service advisor. Not happy my credit score dropped!!!! Didn't like the $799 dealer service fee... I would have considered purchasing a vehicle.... I made it VERY clear what I could put down $....... not ........ like over $3,000 difference.Sales manager started out nice until I told him I can't sit in a dealership for 4-5 HOURS Way to complicated to purchase a vehicle here at Auto Nation.Not happy that I called to make appointment never received a call per Jasmine sent a email to a service advisor ask her if she was physically at the store. As I was coming to Auto nation.Come to find out Jasmine she was not there she was at a call center in Texas.As I wanted to thank her for advising me about the Express lane. Don't like doing business with people that lie.

Buying process was going as good as it could be. The staff there was organized and very professional.Everybody was very nice!

Dropped my 2007 RAV4 off at 8:30 to check and repair three recalls on my car. Got free ride home in courtesy vehicle. Service manager called at around noon that work was completed. Drove up and picked up my car. Appreciated that the service department didn't find any other work that "needed" to be done to my car at that time. There were no charges for anything. Painless procedure.

The entire staff was great, especially the service representative. The quality of service from drop off to pick up is top notch.

Very pleased with the courtesy and work performed.

No waiting, no surprises, fair and accurate pricing, customer service to explain all aspects of visits and great personality and caring every time! That is Jon Curtis for both my husband and myself, having purchased both cars and keeping up with services.

work completed in a timely manner, considerate, professional pleasant.

My experience was exceptional! Salesperson, Mike Boykins was very professional and knowledgeable. He is very patient as well. He took time to show me features that I was not aware of. The management team was also very thoughtful. A great experience I will never forget.

Took two hours out of my family's saturday morning to take my car in for a recall. The call me bad tell me i need tires and thousands of dollars worth of other work. I say just do the recall . he says we cant.i was selling this car to buy a new toyota. It will not be from a dealership that cannot do their own recall. This is ridiculous.ITS YOUR defective or DANGEROUS RECALL! just do the recall! Dont tell me i need 3k in work on a 4k car!. I am a factory certified technician and know this is upsale bs. And it sickens me. I want to got there and yell at them for the whole 4 hours ive spent dropping the car and now having to go pick it up that they have cost my family. But i probably wont. Ill just suck it up and try and find a better dealership. That does do recalls.

Alex, my service adviser, is friendly and knowledgeable.

I had a great experience with AutoNation Toyota. From the first email to signing the contract to purchase my Tundra. Derek made the process very smooth, I was in and out very quickly. I highly recommend AutoNation Toyota.

I brought my 2010 Tacoma in for a routine partial synthetic oil change and also to have my auxiliary input which had been inoperable for over 2 years replaced because I was running out of old cd’s to listen to. Gary Piccininni was my service associate and he was a pleasure to deal with! A consummate professional with excellent communication skills. I was informed every step of the way and quoted on the aux replacement before they proceeded with the repair. No unexpected surprises or unauthorized mystery repairs. I would recommend Autonation Toyota Pinellas Park to anyone for service or repair work and I would definitely encourage anyone who expects a professional hassle free experience to ask for Gary Piccininni. Keep up the good work guys!

Brought in truck due to mildew smell coming out of A/C. Toyota flushed drain line with antibacterial, didn't charge (truck's under warranty).

A great experience. I was previously with 5 dealers and couldn’t find what I needed. I went with mi wife just to check on a car and came out with the car we were looking for in price and type. Wow. Great job guys!

Very helpful good environment

I am not a fun of the car buying experience, I don't like dealing with pushy and persistent salespersons or dealerships. I have bought more than 10 car in my lifetime and the AutoNation Toyota of Pinellas Park is one of the two best I have had. They will understand what you are looking for, save the hustle, adjust the financial to your needs, and make it a pleasant and quick experience.

Unfortunately I have to change my review to one star. I would not recommend coming to AutoNation Toyota to buy a car. Not very helpful and when I had a meeting with the GM Tim Raymond, he was very condescending and spoke down to me. His “I am better than you” attitude needs to be put in check. I will be looking at other brands and models and will look for a dealer that actually wants to help.

This was the 3rd time I have had to wait a substantial amount of time before a service person came to the car to check me in. Three people came by and told me someone would be with me in few minutes and I waited, again, for about 20 minutes or more before Barry happened to notice that no one had signed me in, He was very kind and quite distressed that no one had already checked me in. He had just returned from lunch and apologized profusely for the wait. He asked that the mechanics put a rush on my vehicle due to the inconvenience. I had not made an appointment as I didn't know I would be available to come by that day. I have been a customer for about 10 years and the customer service side of the department has gone downhill in that time in my opinion. I may be looking for another vehicle in the next year or so and at this time would not consider continuing my relationship with Autonation Toyota .

I came in for a recall repair and to have them look at a pannel that had come loose under my car. It took almost six hours for them to "fix" it. I had to call repeatedly to get updates and they never gave me an estimate as to how long the service would take. Then, I requested a courtesy van to take me to a nearby plaza for lunch, after two hours had passed and they still did not know how long until my vehicle was done, I requested that the van pick me up and take me home as I had things I needed to get done there (including taking my library books back as they were due that day). I was informed that the courtesy van didn't drop off at secondary locations. So on top of wasting 6 hours of my Saturday, I now have book fines because it took so long to "rig it" so the plastic panel wasn't dragging under my car (something I could have done in ten minutes). When I arrived to pick up my car, the advisor wasn't even there to speak to me about what was done or what needed to be done to replace the pannel, he just listed the cost of the parts I would need to fix it on the receipt. Should I choose to have the pannels replaced, I certainly won't be coming back here to have it done.

I made an appointment for my 6 month service and when I arrived there was no trace of it. They fit me right in and were so nice about it. It was quick and easy!

I have had absolutely zero luck with this dealership's service department. The latest two problems involved an appointment I made for a simple oil change. When I showed up on time, actually early, I was informed the wait would be at least 90 minutes before hey could get my car in a bay. Then the service advisor tried to upsell other services. My most recent gripe is after leaving a voice message with the service manager that promises a reply, I have waited over 6 hours for a reply that has never come. I had previously been warned about this dealership, I guess I learned my lesson the hard way. Ironically, my wife is in the market for a new car, guess we know better than looking here.

great experience, no hassles. although car has a malfunction of airbag already which is disturbing but I'm sure it will be corrected soon.

Another great service experience. Friendly, efficient and always do good work. Matt Gordon is a terrific service adviser.

It was very easy, well organized and exceptional service trip. Alex was very knowledgable and helpful.

I had a great service experience! Alex, the service adviser that assisted me was great. Very pleasant! However, you definitely want to make an appointment. This location is super busy! When I called to make an appointment the operator advised me that I didn't need an appointment, to just come on in. I asked how long it would take the operator said it would take an hour to hour and a half. When I arrived I was told it would be at least 2 hours. So for the Service Dept. Phone Operator, she could have done a better job and taken a little more time to schedule an appointment for me. As for Alex, my Service Adviser and the ones that serviced my truck they were awesome! They had my truck serviced and ready for me in the 2 hours I was told.

Sandra Schwab and Robert Haney at AutoNation Toyota Pinellas Park did an amazing job to work with me when I was searching for a 2016 Limited 4Runner. They followed through on everything we negotiated. Very pleasant and helpful. Even though it had been 14 years since my last auto purchase, I wasn't desperate to buy. I chose to buy because I liked the way the sales department interacted with me. Sandra was so helpful in showing me and setting up the state of the art features. She offered to help me anytime and I truly feel like she would. It's about price, communication, and no surprises. I would definitely recommend Sandra to anyone looking to buy a Toyota. She knows her cars and believes in the product she sells.

After going to multiple dealerships, I ended up buying from Autonation due to the competitive pricing and helpfulness of the staff. I highly recommend Steven A., as he answered all questions and sold the car effectively without being pushy, which made for a more pleasant test drive and buying experience.

Juan Carlos Castro my salesperson was exceptional. The car was delivered at a fair price and given to me on the same day, very efficient. However, the customer should be made aware that floor mats are not included with the car and cost $299, outrageous. I spoke to a manager about this and he was not very helpful however my salesperson Juan Carlos did resolve the matter to the best of his ability. I give myself person the highest rating.